Job DescriptionThe Global Cross Border team is responsible for defining the cross border business strategy across travel and eCommerce and managing its execution across our five regions, working closely with market teams and cross-functional leaders around the world.
Cross Border is a key pillar of Visa's 2030 strategy and one of the largest growth opportunities for Visa. Equally, it faces many complex and interesting challenges, touching all areas of the business, including product, pricing, legal, regulation, marketing, client engagement, and partnership development.
As a Senior Director, you will play a pivotal role in driving the growth and development of our cross border business through initiatives focused on issuers, merchants, and end-consumers that deliver cross border travel growth and value creation specifically focused on Travel. You will be specifically thinking about how Visa becomes synonymous with Travel across our B2B Partnerships globally existing and new.
The successful candidate will work on innovative strategies that enhance our cross border travel value propositions and effectively target our global customer segments. By leveraging market insights, customer analytics, and competitive intelligence, this leader will develop and implement strategies across product, loyalty, offers, benefits, consulting marketing services, and key customer segments. This role will interact extensively with regional, market, and product teams to ensure alignment with the company's overall goals, driving near-term commercial impact and fostering long-term sustainable growth.
Essential Functions:- Develop and deepen partnerships with merchants, travel co brand, tourism boards and digital players (e.g. Trip.com, Global Blue, Airlines, Hotels)
- Turbo charge high-value travel offers and experiences to strengthen the Visa Destinations value proposition - working through how we show up in partner channels and global partnerships we double down on.
- Work with partners, AEs and regions to develop bespoke offerings for key issuers to drive Visa being synonymous with Travel
- Work with our Marketing Services and Sponsorship teams to embed Travel into the operations of the organization so that we can activate through and with these teams.
- Turn data and insights into growth at scale, to inform key strategic decisions.
- Work closely with Global Marketing to support the activation of XB marketing into external brands and assets - leveraging their reach and funnels, including joint marketing plans, measurement and execution of promotional campaigns.
This is a unique opportunity to operate at the intersection of strategy, partnerships, and execution-working with teams and clients around the world.
We're looking for someone who thrives in complexity, thinks globally, and executes with speed.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications:- 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
Preferred Qualifications:- 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
- Proven experience in a strategic role within a global organization, focusing on cross border initiatives and/or consumer strategy.
- Strong understanding of international markets, customer segmentation, and value proposition development, including business case development and go-to-market planning.
- Leadership and project management skills with a track record of delivering results.
- Exceptional analytical skills with the ability to interpret complex data and market trends.
- Strong communication and interpersonal skills to effectively collaborate with global teams and stakeholders.
- Innovative mindset with the ability to drive change and implement new strategies.
- Proficiency in project management and the ability to handle multiple priorities in a fast-paced environment.
- Experience in consumer financial services and payments.
- Demonstrated success in driving global growth initiatives.
U.S. Applicants OnlyThe estimated salary range for this position is $217,600.00 to $ 348,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
