Director, Customer Experience Jobs in Richardson, TX

Lead and grow regional account coordination across multiple sites, ensuring high team performance, effective escalation management, and consistent customer service standards while supporting and devel...

Analyze and lead product and marketing analytics initiatives, guiding strategic decisions with data-driven insights. Collaborate with cross-functional teams to optimize performance, retention, and inv...

Join a team that's shaping the future of cybersecurity by leading global defense strategies. Oversee threat detection, incident response, and cloud security, while fostering innovation within a high-i...

Drive transformation in contact center strategies by leading innovative tech initiatives, enhancing client interactions, and fostering multidisciplinary collaboration to boost service excellence and c...

Shape the future of SMB growth marketing by driving acquisition, conversion, and pipeline acceleration using AI insights and high-impact campaigns that inform data-driven decisions, executing hands-on...

Partner with us to drive global commercialization effectiveness by shaping and executing scalable frameworks, enhancing operational integration, and managing cross-functional initiatives in a dynamic...

Lead the charge in shaping and enhancing the digital asset ecosystem, acting as the product owner to drive product development, testing, and deployment of innovative banking solutions while ensuring c...

Drive innovation in digital product strategies, delivering impactful solutions for Client Relationship Management in Wealth Management and Banking. Lead cross-functional teams to enhance roadmaps, pri...

Accelerate progress at a high-growth SaaS organization by leading the Product & Technology PMO, driving execution excellence across R&D initiatives and fostering strategic alignment to scale operation...

Join a team that's committed to delivering high-quality projects by coordinating cross-functional efforts, managing risks, and ensuring alignment among stakeholders for effective execution and continu...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Elevate business growth by leading global partnership strategies, driving revenue through collaboration with large systems integrators and OEMs. Guide a team and cross-functional partners to maximize...

Transform customer experience by leading Tier 3 technical support and integrations. Build a high-performing team to resolve complex issues while ensuring seamless collaboration across Support, Enginee...

Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...

The Director of Growth will be responsible for expanding Connect America's presence in the Medicare and Medicaid health plan markets by identifying and closing new business opportunities. This role re...

Transform revenue operations by leading cross-functional initiatives, optimizing processes, and driving growth within the customer journey. Collaborate effectively to build a world-class function that...

Shape the future of organizational strategy and capability within a thriving biotech firm. Collaborate with leaders and teams to enhance workforce effectiveness, streamline operations, and drive susta...

Join a customer-centric team to strategically guide enterprise clients in enhancing cloud security and driving adoption of innovative solutions within their multi-year cloud journey, while fostering s...

Advance transformative AI initiatives in healthcare by spearheading commercial strategy and key partnerships. Collaborate with C-suite leaders to build impactful business cases and streamline innovati...

Join a team that's driving product innovation in the Loans Enablement Platform. Lead a cross-functional team to define product strategies, oversee development, and establish performance metrics that e...

Lead the charge in driving client growth and revenue across mobile growth clients by leveraging data-driven strategies and performance marketing expertise while mentoring a dedicated team in a collabo...

Shape the future of cloud sales by leading a team to drive revenue growth through strategic partnerships and distribution channels. Foster relationships with ecosystem partners to expand market presen...

Grow your career with a senior role driving client success in healthcare B2B and specialty pharmacy. Lead transformation initiatives leveraging technology and data, fostering executive relationships...

Engage clients by leading and expanding a healthcare portfolio, focusing on specialty pharmacy and provider ecosystems. Drive growth, build relationships, and deliver technology-driven business transf...

Elevate your career with a pivotal role managing analytics and workforce systems for customer support. Drive cross-functional performance improvements, develop KPI frameworks, and enhance operational...