We are seeking a senior, hands-on Client Partner to lead and grow a portfolio of healthcare accounts, with an immediate focus on healthcare B2B, specialty pharmacy, and provider ecosystem. This role is accountable for driving client growth, strengthening executive relationships, and delivering business transformation through technology-enabled and data-driven solutions, including applied AI where relevant. The ideal candidate brings deep experience operating within provider and pharmacy environments and a proven ability to translate complex business challenges into actionable, outcome-driven strategies that deliver measurable impact.
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Strong preference for candidates based in Texas (Dallas or Houston), given proximity to key client engagements. Candidates outside the region will be considered with a willingness to travel regularly
Information Security Responsibilities
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
- Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
Role and Responsibilities
- Own and grow a $15-20M portfolio of healthcare accounts with a primary focus on and the broader specialty pharmacy and provider ecosystem, with accountability for revenue growth, client satisfaction, and overall account performance
- Act as a hands-on Client Partner, directly engaging with clients and leading day-to-day account strategy and execution while maintaining close alignment with delivery teams and business stakeholders
- Identify and shape opportunities to leverage data, analytics, and applied AI to drive business outcomes and enhance client value
- Build and expand relationships across specialty pharmacy, provider organizations, and relevant stakeholders within the healthcare value chain, including engagement with drug manufacturers where applicable
- Drive business transformation initiatives by translating client challenges into practical, technology-enabled solutions that deliver measurable outcomes and long-term value
- Partner closely with Business Development to identify, shape, and close new opportunities within existing accounts, ensuring alignment between client needs and Bounteous' capabilities
- Lead account planning, pipeline development, and growth strategy, with a focus on expanding relationships and increasing wallet share within key accounts
- Own and deliver against account growth targets, with expectations of sustained year-over-year expansion through relationship development and solution-led engagement
- Collaborate with cross-functional teams across consulting, engineering, and delivery to ensure the successful execution of client engagements and alignment to business objectives
- Oversee financial performance of accounts, including forecasting, revenue tracking, margin management, and risk mitigation
- Develop and communicate clear client value narratives, articulating how transformation initiatives drive business impact and support client priorities
- Operate effectively within a lean engagement model, maintaining visibility across both strategic direction and execution details while ensuring accountability for outcomes
Preferred Qualifications
- 15+ years of experience in client services, account management, or consulting roles within healthcare, with a strong focus on provider systems, specialty pharmacy, or healthcare distribution environments
- Proven experience managing and growing large client portfolios, with direct accountability for revenue, client relationships, and delivery outcomes
- Demonstrated experience working within the specialty pharmacy and provider ecosystem, including familiarity with how these organizations interact with drug manufacturers and broader healthcare stakeholders
- Background in consultative, transformation-led environments where the focus is on solving business problems through technology-enabled solutions rather than large-scale program delivery alone
- Experience leading and supporting digital transformation initiatives, including work across cloud, data and analytics, and applied AI solutions
- Strong understanding of healthcare operational workflows, particularly within provider organizations, specialty pharmacy, or adjacent healthcare services environments
- Ability to engage and influence executive stakeholders, including C-suite clients, while also remaining close to execution and delivery teams
- Proven track record of driving account growth through relationship expansion, opportunity identification, customer retention, and solution development
- Strong commercial acumen, including experience with account planning, pipeline management, financial forecasting, and contract oversight
- Excellent communication, storytelling, and client-facing skills, with the ability to clearly articulate value and business outcomes
- Bachelor's degree or equivalent experience required
$180,000 - $240,000 a year
Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.
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