Director, Customer Experience Jobs in Plano, TX

Lead and grow regional account coordination across multiple sites, ensuring high team performance, effective escalation management, and consistent customer service standards while supporting and devel...

Transform client relationships and drive success by managing key accounts, championing growth strategies, and ensuring exceptional service delivery. Collaborate closely with teams to deliver tailored...

Join a team that's shaping the future of cybersecurity by leading global defense strategies. Oversee threat detection, incident response, and cloud security, while fostering innovation within a high-i...

Drive transformation in contact center strategies by leading innovative tech initiatives, enhancing client interactions, and fostering multidisciplinary collaboration to boost service excellence and c...

Champion the lifecycle of insurance forms management, ensuring compliance and accuracy. Collaborate with Legal, Compliance, and Product teams to drive product growth and enhance customer experience th...

Join a team that's committed to delivering high-quality projects by coordinating cross-functional efforts, managing risks, and ensuring alignment among stakeholders for effective execution and continu...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Lead the self-serve growth and engagement strategy, driving user activation and retention through a cohesive end-to-end funnel approach while fostering collaboration across teams to achieve measurable...

Accelerate progress at the Consulting division by providing strategic oversight, mentorship, and client engagement. You will lead team development, drive performance goals, and identify new business o...

Develop and execute impactful digital strategies to enhance client engagement and citizen experience. Lead workshops and utilize human-centered design to drive outcomes for government clients in a fas...

Collaborate with multi-disciplinary teams to lead design projects, ensuring timely delivery and adherence to standards. Manage communication among stakeholders while overseeing project budgets and qua...

Shape the future of organizational strategy and capability within a thriving biotech firm. Collaborate with leaders and teams to enhance workforce effectiveness, streamline operations, and drive susta...

Join a customer-centric team to strategically guide enterprise clients in enhancing cloud security and driving adoption of innovative solutions within their multi-year cloud journey, while fostering s...

Advance transformative AI initiatives in healthcare by spearheading commercial strategy and key partnerships. Collaborate with C-suite leaders to build impactful business cases and streamline innovati...

Join a team that's driving product innovation in the Loans Enablement Platform. Lead a cross-functional team to define product strategies, oversee development, and establish performance metrics that e...

Lead the charge in driving client growth and revenue across mobile growth clients by leveraging data-driven strategies and performance marketing expertise while mentoring a dedicated team in a collabo...

Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...

Join a team that's dedicated to advancing knowledge management across practice areas. Lead a dynamic group in content creation, ensuring strategic alignment, innovative adoption of legal technologies...

Transform the Government market by aligning payments products with client needs. Collaborate with cross-functional teams to build business cases, ensure regulatory compliance, and drive commercializat...

Join a team that shapes enterprise program management by leading cross-functional initiatives, ensuring compliance, and driving PMO maturity across diverse segments while enhancing delivery governance...

Unlock innovative digital solutions that enhance user experiences and drive business performance through collaboration, insights, and strategic implementation in a dynamic healthcare setting...

Drive business growth by securing new clients, conducting market research, and negotiating contracts while leading effective sales strategies to meet revenue targets...

Lead the charge in defining and executing the product strategy for partner integrations within the Endpoint Management portfolio, collaborating cross-functionally to drive innovation and maximize the...

Elevate your career by leading strategic pricing and channel strategies to optimize customer value and business growth while collaborating across teams in a dynamic, remote environment. Drive innovati...

Lead the Operations Training function, enhancing onboarding, building trainer capabilities, and designing impactful learning experiences to elevate performance across teams and support operational exc...