Director, Customer Experience Jobs in Palo Alto, CA

Elevate developer productivity by owning product strategy for a unified metrics platform. Connect AI tools, code metrics, and incident management to provide meaningful insights into productivity and d...

Own the full post-signup lifecycle for academic users and enterprise accounts. Lead the design of onboarding flows, build deep customer relationships, and drive activations from free to paid, impactin...

Transform product marketing strategies by leading a dynamic team to enhance market presence and drive business growth within healthcare technology. Collaborate cross-functionally to shape impactful go...

Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...

Innovate sales strategies to drive growth in service sectors across AMER. Engage executives, develop key relationships, and leverage your expertise to turn prospects into revenue while maximizing exis...

Join us in translating experience strategy into scalable, secure digital solutions for Military Community and Family Policy initiatives. Collaborate with technical teams to ensure designs meet accessi...

Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...

Unlock potential by leading digital marketing strategies that optimize buyer engagement and conversion efficiency, focusing on performance marketing channels and demand generation. Drive impactful res...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Help us champion compliance by enhancing our regulatory frameworks and operational integrity. Collaborate with cross-functional teams to ensure adherence to standards, mitigate risks, and prepare for...

Join a team that's transforming energy resilience through innovative engineering solutions. Lead enterprise accounts, drive strategic consulting and enhance customer success in complex environments wh...

Advance growth and retention for strategic enterprise clients by leading complex expansions and renewals. Foster deep relationships with stakeholders to align solutions with critical initiatives and d...

Join us to shape the future of user experience for billions, leading a multidisciplinary UX team in creating intuitive, personalized journeys across Google’s platforms, integrating innovative technolo...

Join a dynamic team to lead the sales cycle for a leading SaaS platform, driving reputation management solutions while building strong relationships with diverse stakeholders across accounts...

Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...

Empower product marketing strategies to drive new AI-native software growth. Own GTM plans, community engagement, and performance metrics to redefine the market while collaborating closely with produc...

Partner with us to transform Legal Operations through strategic leadership, technology adoption, and operational excellence. Lead a dynamic team while driving innovative solutions to enhance productiv...

Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...

Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

Champion customer success by leading strategic initiatives, enhancing relationships, and driving retention through effective team management and data-driven decision-making. Collaborate cross-function...

Engage in shaping the future of data resilience by driving product management initiatives. Collaborate with engineering to transform complex challenges into strategic solutions while influencing stake...

Shape the future of design by leading a global team to create elegant, user-centric experiences that align with corporate goals. Drive innovation through collaboration, enhancing product maturity and...

Unlock potential by directing the end-to-end design of patient experiences. Lead a high-performing team and collaborate across functions to align services and technologies with strategic service princ...

Lead customer support transformation by enhancing operational excellence and fostering partnerships. Drive team performance and implement strategies leveraging AI tools to improve service delivery and...