Director, Customer Experience Jobs in New York, NY

Join us in transforming healthcare by leveraging AI-driven solutions to elevate clinical documentation practices. Collaborate with clients while developing comprehensive educational resources that opt...

Lead the charge in developing and optimizing global marketing campaigns for Kids & Family titles, engaging diverse audiences while fostering collaboration across teams to drive brand growth and connec...

Drive successful strategic program execution by crafting policies and leading a high-performance team to deliver technology-intensive products on time and within budget while ensuring alignment with b...

Unlock potential by driving enterprise-wide HR strategies that enhance organizational effectiveness. Collaborate with senior leaders to shape talent management, performance, and culture, fostering hig...

Support the regional Customer Engineering team to ensure a seamless customer journey from onboarding to renewal, focusing on project management, partner collaboration, and promoting AI adoption for im...

Drive product-led growth by leveraging quantitative insights and cross-functional collaboration. Empower teams to enhance client engagement and increase adoption through strategic initiatives while ma...

Elevate product management by owning an AI-driven AR platform, ensuring impactful outcomes through strategy and execution. Drive the product lifecycle to enhance customer experience and optimize effic...

Lead the charge in transforming our AR platform into an AI-first, highly automated system, driving measurable outcomes in cash flow and customer experience through strategic ownership and innovative p...

Unlock potential by leading cross-functional initiatives that drive customer growth. Partner with multiple teams to translate strategic objectives into actionable projects, ensuring alignment and meas...

Champion customer growth strategies by transforming them into actionable initiatives. Lead cross-functional collaboration to drive results and ensure alignment with business objectives while overseein...

Reimagine healthcare by shaping partnerships that drive innovative virtual-first care solutions. As a Senior Product Manager, you will bridge product and commercial teams, enhancing member engagement...

Strategize global talent acquisition initiatives, ensuring talent alignment with business growth. Lead a dynamic team to optimize recruiting operations and build strong partnerships while driving cont...

Drive innovation by leading a greenfield product initiative that transforms the management of third-party relationships and enhances operational efficiency on an enterprise scale...

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...

Drive project success by overseeing account operations, ensuring tactical alignment, and fostering strategic partnerships to enhance client satisfaction and team performance across high-profile initia...

Join a team that's central to driving the success of an enterprise AI platform. In this cross-functional role, you will ensure seamless program execution, manage dependencies, and facilitate clear com...

Transform clinical services through leadership and innovation, overseeing strategy and quality improvements while mentoring staff to enhance patient care and outcomes. Collaborate with senior leadersh...

Accelerate revenue growth by leading a team focused on new customer acquisition and driving successful sales strategies across the Managed Cloud business. Engage actively in deals and mentor Account E...

Lead organizational change initiatives by developing strategies for the effective adoption of new processes and systems. Partner with teams and stakeholders to foster readiness and ensure a seamless t...

Lead the development and execution of a comprehensive Talent Acquisition strategy, ensuring exceptional performance and delivery while partnering closely with senior leaders on workforce needs and com...

Play a key role in shaping UX strategies for high-volume, multi-step workflows. Collaborate across teams to drive product vision, leveraging research to enhance user experience and deliver measurable...

Pioneer customer success management by owning Premier Tier accounts and leading AI adoption efforts. Transform internal methodologies and drive impactful relationships with C-suite executives to ensur...

Drive operational excellence as an Enterprise Operations Manager, overseeing business functions to support senior leaders. Collaborate on client services, personnel management, and finance strategies...

Shape the future of sales excellence by owning end-to-end seller experiences. You’ll optimize workflows, create impactful solutions, and directly influence our revenue systems through innovative produ...

Transform software delivery by managing cross-functional teams, aligning sprints, and optimizing project timelines. Drive clarity in processes and foster collaboration to ensure successful product exe...