Director, Customer Experience Jobs in New York, NY

Lead complex enterprise transformation initiatives by translating strategic goals into actionable program roadmaps, ensuring alignment across business and technology stakeholders, while managing risks...

Elevate your career by leading eDiscovery projects, managing data collection and analysis, and collaborating with clients to devise innovative solutions for complex legal challenges. Drive team succes...

Champion product strategy in healthcare by leveraging data to transform patient care. Drive innovation, build high-performing teams, and navigate complexities in product delivery, ensuring alignment w...

Empower franchise owners by analyzing marketing impact and guiding strategies that enhance business growth. Collaborate across teams to drive actionable insights, optimize investments, and facilitate...

Champion operational excellence by ensuring exceptional IT service delivery across complex accounts. Engage stakeholder management and foster relationships to enhance client satisfaction while oversee...

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

Shape the future of AI-driven builder experiences by leading the go-to-market strategy for innovative products, partnering across teams to enhance adoption and engagement in a fast-paced, dynamic envi...

Drive innovative access strategies for oncology diagnostics, shaping payer engagements to enhance patient adoption and reimbursement efficacy globally. Collaborate with cross-functional teams to integ...

Build strong relationships within strategic accounts to drive revenue and success. Leverage your enterprise software experience in the legal sector to educate clients, manage sales cycles, and represe...

Innovate and lead our Identity and Access Management strategy, overseeing the operations and ensuring compliance across various domains while managing a dynamic team. Drive initiatives for cloud and e...

Reimagine the customer identity experience by driving strategy and execution for successful registration and login features across global platforms, ensuring user-friendly access and enhancing custome...

Unlock potential by leading marketing transformation pilots with a focus on analytics, measurement frameworks, and data infrastructure. Engage cross-functional teams to deliver quantitative insights a...

Lead the charge in steering Specimen Management Quality Systems to optimize compliance with evolving regulations. Collaborate across functions to enhance quality management while driving innovative so...

Lead the charge in product development for innovative health products, driving the roadmap from conception to launch while managing relationships with pharmacies and manufacturers for a dynamic new ca...

Join a collaborative team to drive product development for complex services. Manage trends, market analysis, and budgetary needs while ensuring alignment with business goals to deliver innovative, pro...

Lead growth strategies for self-serve revenue generation, driving developer engagement through targeted media, optimization, and enterprise collaboration. Harness your expertise to manage a $5M budget...

Join a dynamic team dedicated to driving client success and platform adoption, ensuring transformative outcomes in core banking projects. Engage with senior stakeholders to deliver client results, ove...

Elevate your career by driving the product vision for an innovative suite that enhances customer engagement. Collaborate across teams to deliver AI-powered experiences and streamline product functiona...

Innovate as you build and lead a new client strategy team to enhance retention and platform adoption for diverse brands, utilizing integrated digital resources and exceptional service models. Drive me...

Shape the future of employee experience and operational excellence, driving talent acquisition and organizational growth. Collaborate with leadership to enhance culture, streamline processes, and impl...

Shape the future of product sales in Research and Analytics by leading strategic growth initiatives for Academic & Government segments, collaborating with senior leaders to boost revenue, customer eng...

Take ownership of strategic planning and initiatives, leading a high-performing team to drive effective execution of enterprise-level strategies while influencing executive decision-making and enhanci...

Lead and shape the B2C Retail & Restaurants growth strategy, driving innovative payment solutions and fostering key partnerships to expand market presence and elevate customer engagement in North Amer...

Shape the future of financial services by leading, mentoring, and inspiring a team to achieve excellence while expanding your personal business portfolio with strategic growth initiatives...

Transform the creator marketing landscape by leading a dynamic team through high-profile campaigns. You'll manage day-to-day operations and drive strategic initiatives that enhance client engagement i...