Director, Customer Experience Jobs in New York, NY

Engage as a senior leader overseeing multidisciplinary client projects, building trusted relationships, and ensuring operational excellence while fostering team success and identifying growth opportun...

Unlock potential by driving strategies that enhance member satisfaction and retention across Medicaid and related lines of business. Collaborate with cross-functional teams to implement innovative sol...

Drive the strategy and execution for healthcare provider network technology, enhancing interoperability and clinical data exchange while collaborating with diverse teams to deliver scalable and effici...

Advance your career by managing cross-functional teams in clinical trials, ensuring oversight and strategic planning for project success while optimizing quality, scope, and costs on a global scale...

Champion strategic oversight for global clinical projects, ensuring quality and cost objectives are achieved. Lead cross-functional teams, manage resources, and drive continuous improvement while main...

Transform the warehouse landscape by leading AI strategy development, deploying innovative solutions, and collaborating with teams to enhance automation and operational efficiency across the organizat...

Seek to redefine client success through strategic growth in CPG accounts. Leverage 15+ years of analytics and data engineering expertise to create impactful solutions, nurture relationships, and drive...

Optimize the Customer Experience organization's data-driven strategies, ensuring robust analytics, market insights, and digital engagement measurement to enhance patient engagement and inform strategi...

Drive critical product insights and initiatives by partnering with Product & Engineering leadership. Own key metrics, build operational artifacts, and champion cultural principles to enhance customer...

Take ownership of driving growth in emerging biotech and pharma clients. Leverage your business development expertise to build client relationships, deliver significant contract value, and guide strat...

Join a growing team leading product marketing strategies for the carrier segment in a hybrid role. You'll develop brand architecture, drive launch processes, and collaborate across teams to enhance ou...

Lead a dynamic team of Success Architects to drive customer adoption and satisfaction with Data 360, ensuring operational excellence and strategic outcomes across all segments through collaboration an...

Drive end-to-end sales efforts, engage prospective partners, and scale new accounts to enhance customer acquisition. Focus on strategic relationship-building, solution selling, and navigating complex...

Join our team as a strategic advisor to drive customer value and business outcomes. You'll build strong relationships, develop success plans, and collaborate cross-functionally to enhance customer sat...

Drive product strategy and execution to lead market impact, overseeing a dynamic team dedicated to innovation and growth in B2B payments, ensuring alignment with business objectives and delivering exc...

Shape the future of API product strategy by managing B2B integrations, aligning cross-functional teams, and fostering partnerships to drive success and innovation while adapting to industry trends and...

Drive culture transformation and enhance employee experience by designing impactful programs, managing change strategies, and fostering engagement through Employee Resource Groups, aligning initiative...

Join a team that's redefining event strategy by owning the entire lifecycle of high-stakes corporate events, ensuring exceptional execution and impactful outcomes that drive business growth and forge...

Oversee daily operations and enhance processes across multiple locations, ensuring a seamless member experience. Lead a growing operations team and innovate systems to scale effectively in a fast-pace...

Oversee the execution of innovative partnership marketing strategies, collaborating with cross-functional teams and providing strategic recommendations to enhance client engagement in the sports and e...

Elevate customer experience by leading product strategy, discovery, and execution in backoffice cloud solutions. Collaborate with cross-functional teams to drive innovation and deliver outcomes that a...

Lead and optimize payroll and tax implementation processes, driving compliance and enhancing commercial scalability. Collaborate cross-functionally to ensure operational excellence and support growth...

Lead and inspire a high-performing sales team, driving enterprise sales growth through strategic planning, relationship building, and effective coaching while ensuring exceptional client experiences a...

Champion an AI-driven marketing strategy for North America, translating global vision into impactful local execution. Lead cross-functional collaboration to enhance brand positioning, drive demand, an...

Oversee global events strategy across key regions, managing budgets, logistics, and partnerships to ensure measurable ROI while enhancing the team and processes for growth...