Director, Customer Experience Jobs in New York, NY

Drive innovative design solutions in a fast-paced financial services setting. Collaborate with diverse teams to enhance user experiences, utilizing advanced design principles and AI tools to develop i...

Innovate the Project Management landscape by leading the governance, delivery, and standards across diverse implementations. Build a robust PM team while driving efficient operations for enterprise an...

Transform industry standards by leading teams in innovative program execution for diverse clients. Leverage your consulting expertise to build trust, inspire change, and drive impactful solutions acro...

Join a team that's driving innovative Financial Advisory Services and empower CFOs with expert insights on complex accounting and regulatory challenges while leading high-performing teams and fosterin...

Engage diverse stakeholders in crafting impactful PR campaigns that elevate brand narratives and drive client growth, while providing mentorship to junior staff and reporting on campaign performance t...

Optimize client relationships by leading a team of Account Managers to ensure satisfaction, drive contract renewals, and expand business opportunities for top Pharmaceutical and Agency clients through...

Champion the finance function by delivering accurate, actionable numbers and guidance. Drive compliance and reporting while leading a lean team to elevate operational performance across multiple entit...

Transform integration capabilities for healthcare providers by defining product vision and establishing scalable solutions. Collaborate with stakeholders to drive innovation and enhance provider engag...

Pioneer innovative solutions and drive product strategy within a key growth area. Leverage user insights and market trends to inform development, collaborating with teams to address impactful customer...

Shape the future of customer support operations by building and leading a team to enhance service levels for enterprise partners, ensuring compliance and quality while directly engaging with real cust...

Inspire excellence by leading customer support for enterprise partnerships. Oversee hands-on operations, scale teams efficiently, and transform compliance-driven flows into seamless solutions. Drive r...

Elevate marketing analytics initiatives within a dynamic team to optimize client success through advanced statistical modeling and robust client collaboration. Drive data-driven insights and foster re...

Join a team that shapes project opportunities by assessing operational fit and margin potential. As Project Executive, you'll guide the sales process to ensure high-quality, profitable engagements, en...

Lead analytics strategy to drive growth and results for Accounts Payable and Expense Management. Collaborate cross-functionally, mentor a high-performing team, and enhance product strategies in a fast...

Join a team that's redefining digital media strategies! Leverage your expertise in Amazon DSP to drive impactful results across a large account portfolio while supporting multi-brand initiatives and i...

Shape the product vision and strategy, leading a high-performing team to deliver exceptional customer-centric outcomes while leveraging AI to streamline processes and enhance cross-functional collabor...

Lead strategic financial initiatives by providing insights and analysis to enhance business performance, partner with executives to drive results, and manage a high-performing finance team for operati...

Drive product strategy for the US market, championing consumer needs and leading cross-functional initiatives to enhance market positioning. Collaborate with global teams to execute a transformative r...

The Associate Director, Paid Media at January Digital will lead the strategic development of clients' digital media strategies while managing a team to ensure successful execution of multi-channel mar...

Drive impactful sales growth by leading new product launches and innovative strategies in the healthcare technology sector. Collaborate closely with teams to enhance customer relations and revenue gen...

Join a team that's redefining client partnerships, leveraging experience across experiential, tech, and culture to drive impactful strategies. You'll build relations, lead multi-disciplinary teams, an...

Pioneer customer-centric marketing strategies that connect market needs with innovative product development. Collaborate across teams to drive go-to-market initiatives and establish a compelling brand...

Join a team that's shaping customer success strategies by leading a skilled group of managers to enhance client retention and growth, while driving cross-functional collaboration and optimizing operat...

Advance technology enablement to enhance employee productivity and operational stability. Lead strategic initiatives, promote innovative tools, and foster a culture of curiosity and experimentation ac...

Contribute to the development and execution of a comprehensive, enterprise-wide data protection strategy while leading initiatives aimed at safeguarding critical information assets across digital, AI...