Director, Customer Experience Jobs in New York, NY

Drive customer success by leading implementation journeys for multiple accounts. Own timelines, enhance onboarding experiences, and facilitate client transitions while ensuring high-quality outcomes a...

Transform marketing strategies by developing cohesive plans that elevate customer engagement and drive sales within the Fashion and RTW sectors. Collaborate across departments to influence decisions a...

Transform the U.S. Insurance & Reimbursement landscape by providing strategic leadership and operational oversight. Drive initiatives that enhance patient access, optimize revenue, and collaborate eff...

Explore a pivotal role leading complex, cross-functional projects from initiation to completion. Leverage your project management expertise to ensure timely delivery, budget adherence, and stakeholder...

Transform healthcare by leading clinical initiatives, fostering partnerships, and driving quality improvement. Leverage your expertise to promote evidence-based practices and enhance outcomes across d...

Shape the future of client partnerships by leading strategic analytics initiatives to drive insights and growth. Collaborate with teams to translate data into impactful narratives that enhance busines...

Drive cross-functional execution to align teams and deliver impactful systems. Lead complex initiatives, manage dependencies, and enhance operational practices as the organization scales. Foster colla...

Lead the charge in crafting and executing innovative digital payment solutions, optimizing user experiences across mobile and web platforms, while collaborating closely with teams to drive strategic p...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Lead the evolution of the Talent Enablement function, partnering with HR leadership to create and optimize talent strategies. Oversee a team, ensuring effective collaboration and execution of talent s...

Drive client success by building strategic partnerships within complex healthcare organizations. Utilize your expertise to enhance client engagement, improve outcomes, and foster long-term collaborati...

Transform the future of cardiovascular therapies by leading product strategy for critical clinical programs. Engage with stakeholders and drive strategic initiatives that prioritize patient outcomes...

Transform the customer experience by leading product management for contactability data. Drive innovation and strategy across enterprise platforms while mentoring a talented team. Play a critical role...

Join a team dedicated to ensuring timely, high-quality launches of enterprise partnerships. Lead multiple delivery pods, drive procedural improvements, and enhance project planning while collaborating...

Optimize enterprise partnership launches through strategic delivery pods, ensuring on-time and high-quality go-lives. Drive repeatable processes while collaborating with deployment teams and partners...

Drive portfolio value creation through strategy execution, leveraging your extensive experience in revenue growth and go-to-market capabilities to lead engagements and mentor GTM teams across technolo...

Join a team that's driving growth in customer lifecycle marketing. Lead commercial strategy, engage with senior clients, and oversee practice performance across loyalty, CRM, and data-driven marketing...

Join a team that's shaping strategic direction and driving growth across multi-account projects in medical affairs. In this senior leadership role, you'll enhance client relationships, develop teams...

Grow your career with a leading sales organization, mentoring a team of sellers, driving performance, building scalable processes, and shaping strategic direction in a fast-paced environment...

Accelerate progress at the forefront of data product innovation, leading enterprise strategies, driving growth, and shaping the future of customer-facing data solutions while ensuring compliance and e...

Engage with clients to drive revenue growth through M&A and financing strategies. Lead complex transactions, mentor junior talent, and provide market insights to enhance business development and clien...

Create impactful product strategies and drive execution in healthcare quality measurement. Collaborate cross-functionally to deliver products that align customer needs with business objectives, levera...

Champion user trust by designing pivotal growth experiences that enhance discovery, activation, and monetization within a collaborative team. Own the full journey to craft impactful, efficient, and us...

Champion employee experience by driving innovative workplace strategies, fostering engagement, and managing cross-functional teams to create a productive and welcoming environment that enhances overal...

Lead and innovate leasing strategies across diverse retail assets, driving performance and enhancing retailer relationships while collaborating cross-functionally to support investment goals and culti...