Director, Customer Experience Jobs in Los Angeles, CA

Lead the charge in optimizing marketing technology and campaign operations globally. Oversee strategy, team management, and execution of multi-channel campaigns, driving technology adoption and proces...

Drive strategic partnership development and operational excellence across diverse stakeholders. Lead cross-functional initiatives to enhance partner relationships and adapt to evolving market needs, e...

Lead value-based contracting efforts to drive cost improvement and quality performance, managing complex provider relationships. Oversee contract lifecycle, strategic planning, and cross-functional co...

Elevate the global equity landscape by leading and refining equity programs with full ownership, impacting multiple jurisdictions and driving compliance while supporting company growth. This role is i...

Transform your HR skills by partnering with the Design team to enhance talent development, drive strategic workforce planning, and strengthen employee relations in a dynamic, remote environment focuse...

Accelerate progress at critical projects by leading BAS and PMS initiatives, ensuring integrated solutions meet client expectations while coordinating with diverse stakeholders and managing technical...

Drive the adoption of a self-service livestream app, shaping strategies to educate agency teams. Collaborate across functions to enhance customer success and establish effective onboarding and activat...

Lead seamless ERP project deliveries, ensuring client satisfaction and value. Manage scope, schedule, budget, and risks while coordinating cross-functional teams for successful implementations and mea...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Join a team that's redefining healthcare delivery. Collaborate with physicians to advance clinical quality and provider engagement while ensuring optimal patient care in a dynamic environment focused...

Lead the charge in unifying our Health & Benefits platform, merging legacy systems into a seamless, API-driven experience. Drive strategy, prioritize initiatives, and collaborate with teams to create...

Drive market expansion and revenue growth through strategic sales leadership, focused account development, and tapping into new markets, while shaping the company's growth strategy and enhancing custo...

Join a team that's focused on driving growth through strategic sales leadership and new market penetration, delivering innovative solutions and deepening customer relationships to maintain industry le...

Shape the future of pharmacy benefits by leading high-performing teams and managing client relationships. Drive strategy and deliver results while enhancing service performance across multiple account...

Shape and execute comprehensive talent strategies that drive business growth, ensuring alignment with market demands and fostering strong internal and external talent networks while managing the full...

Shape the future of enterprise software delivery by leading complex implementations, fostering client relationships, and ensuring project alignment on budget and timeline across cross-functional teams...

Lead the charge in designing innovative AI-assisted workflows for audit products. Own complex problems end-to-end, collaborate with cross-functional teams, and set high standards for design quality wh...

Optimize customer and KOL engagement strategies through innovative professional education initiatives, driving product adoption and business success across global markets while collaborating with cros...

Elevate customer engagement and education by strategizing and executing impactful professional education programs. Collaborate with clinical experts and cross-functional teams to enhance product adopt...

Lead transformative UX design across digital and physical platforms, ensuring a cohesive, customer-centric experience. Drive product development while enhancing usability through insightful design, co...

Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...

Champion the governance and strategic intake of technology and AI initiatives, steering them from demand to execution while ensuring alignment with business objectives and stakeholder expectations. Dr...

Join a team that's transforming AI + Infrastructure by integrating key Microsoft solutions to deliver impactful outcomes. Lead cross-disciplinary teams and drive client enterprise readiness with innov...

Oversee the development of Retail's business intelligence and analytics strategy. Lead a team to deliver actionable insights, scalable analytics solutions, and AI innovations, enhancing performance an...

Join a dynamic team to drive commercial strategies and foster partnerships across diverse B2C and B2B channels. Lead a high-performing team, enhance market presence, and achieve growth objectives whil...