Director, Customer Experience Jobs in Irving, TX

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

Transform your career by leading internal audit initiatives that ensure robust financial reporting and compliance. Collaborate with diverse teams, manage key processes, and deliver insights to senior...

Champion our branch strategy and drive agency performance, leading initiatives to grow success through effective planning, relationship-building, and a focus on measurable goals in the insurance secto...

Accelerate revenue growth by designing and executing retention programs while analyzing and improving sales operations processes. Collaborate with diverse teams to achieve business objectives and driv...

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

Champion a transformative Intelligence Platform, leading data for business insights that drive growth and measurable outcomes while embedding AI solutions in commercial workflows for scalable impact...

Shape the future of healthcare by leading national account strategies and driving pivotal partnerships for product launch success, ensuring enhanced patient access and commercial viability in a dynami...

Advance strategic HR initiatives as a vital partner to executives, driving innovative human capital solutions. Lead talent strategies, workforce planning, and organizational development to enhance ove...

Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...

Join as a Project Manager to lead new client onboarding, ensuring a seamless and engaging transition. Drive effective communication, resolve challenges, and promote client satisfaction through expert...

Join a team that's dedicated to enhancing relationships with K-12 education clients through tailored solutions and expert service delivery. Leverage your skills in account management to drive growth a...

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

Inspire innovative design for AI-driven customer service solutions. Collaborate across disciplines to create seamless, human-centric experiences that leverage advanced technology and deliver measurabl...

Partner with us to shape the future of AI-powered customer service solutions. Utilize your UI/UX and product design skills within a dynamic cross-disciplinary team to create innovative, user-friendly...

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

Drive enterprise transformation by leading complex initiatives that enhance operational efficiency and value realization across cross-functional teams. Ensure project execution aligns with strategic g...

Optimize transformational initiatives by leading cross-functional teams to enhance operational efficiency and drive measurable value across diverse business functions and stakeholders...

Manage and inspire a sales team to achieve goals, develop strategies, and cultivate key client relationships, ensuring exceptional performance and growth within the assigned region...

Transform client engagement in the PBM space by driving strategic insights and maximizing pharmacy outcomes. Collaborate with employer groups to enhance satisfaction through expert consultative suppor...

Build transformative agent tools and workflows that enhance customer service. Lead a dynamic team to implement AI-driven efficiencies while ensuring a seamless agent experience. Drive strategic initia...

Join a team that's redefining clinical operations management by overseeing FSP initiatives, enhancing client relationships, and leading a dedicated staff to deliver exceptional service and project exe...

Explore opportunities to drive solution sales, develop client relationships, and enhance business growth through strategic initiatives in a flexible, sales-focused environment...

Pioneer innovative venue development projects, overseeing on-site execution, managing budgets, and ensuring quality compliance while fostering stakeholder collaboration in high-stakes environments...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...