Director, Customer Experience Jobs in Brooklyn, NY

Drive the establishment of our Quality function, overseeing CMS ACO programs and ensuring cohesion across all business units. As a subject matter expert, impact strategic decisions through quality imp...

Champion quality initiatives in a dynamic healthcare environment, leading MSSP Quality programs while influencing strategic decisions across teams. Drive performance improvement and build a quality fu...

Lead the charge in driving growth within strategic enterprise accounts by building strong relationships, uncovering opportunities, and delivering tailored solutions that enhance customer value and suc...

Elevate your career by leading strategic global accounts, fostering executive relationships, driving revenue growth, and enhancing customer success through effective account management and mentorship...

Shape the office experience by managing daily operations, vendor relations, and event planning to create a welcoming environment that reflects company culture and supports all employees and guests in...

Join a team that's shaping benefits strategy for over 20,000 employees. You will manage compliance and financial risk, drive innovative HR solutions, and lead a dedicated team in a fast-paced, tech-fo...

Elevate business outcomes by leading enterprise solutions consulting, driving strategy alignment between sales, product, and operations to enhance deal execution and scalability. Own launch readiness...

Drive strategic growth through full-cycle enterprise sales of AI-powered identity and fraud solutions. Lead high-impact initiatives targeting innovative workforce management companies while navigating...

Champion transformative HR initiatives by leading strategic planning and execution for U.S. regional growth, ensuring compliance, enhancing talent programs, and delivering results through effective cr...

Join a team that's redefining partnership operations by overseeing agency relationships, driving strategic initiatives, and enhancing operational excellence to maximize business outcomes and foster co...

Drive growth and retention in mid-market sales by leading and developing a high-performing team. Leverage strategic account engagement and coordinate cross-functional initiatives to optimize business...

Drive exceptional member experiences as you lead a luxury service organization. Optimize service delivery and enhance team performance while embracing operational excellence and talent development in...

Accelerate your career by leading innovative product development initiatives. Oversee product life cycles while inspiring teams to create exceptional user experiences in the talent & performance space...

Join a team that's enhancing productivity and driving innovation by leveraging AI-driven solutions for managed services. Collaborate across functions to design, implement, and support applications, op...

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

Lead the Service organization to drive exceptional member experiences, optimize operations, and strengthen relationships in a luxury environment while ensuring high standards and continuous improvemen...

Join a team that's dedicated to enhancing customer engagement and advocacy, developing innovative programs that amplify the voice of the customer and foster community, while driving retention and stra...

Shape transformative SaaS experiences by leading product strategy, enhancing user engagement, and driving cross-functional growth initiatives to redefine hospital sterile processing operations into a...

Accelerate partnership development by harnessing extensive networks and sales expertise. Drive sales strategies for major sponsorships in motorsports and collaborate with clients to identify and close...

Unlock potential by leading strategic evidence generation and synthesis to inform market access and reimbursement strategies. Oversee cross-functional initiatives and translate complex data into actio...

Unlock potential by driving actionable insights and enhancing customer experience through comprehensive analytics. Collaborate cross-functionally to influence strategic decisions and optimize operatio...

Advance the Employer Experience by leading product strategy, enhancing client interactions, and optimizing internal systems to drive effectiveness in billing, data analytics, and innovative product de...

Lead strategic delivery initiatives by overseeing complex implementations, ensuring governance and process design while collaborating with stakeholders and building scalable methodologies to enhance g...

Transform the future of adtech by leading AI-driven innovations to enhance media strategies. Engage with diverse teams, translate data into impactful solutions, and define the next generation of produ...

Architect innovative AI-driven agentic experiences that empower sellers. Lead cross-functional teams to set product strategy, resolve complex challenges, and deliver trustworthy solutions, while foste...