Director, Customer Experience Jobs in Albany, NY

Join a team that's committed to driving data-led change and high-performance culture. Lead, coach, and scale processes for technical account management, ensuring impactful strategies and collaborative...

Drive customer success and operations strategy in a hands-on role, leading provider onboarding, AI integration, and team development while ensuring PHI compliance. Lead the charge to create and scale...

Execute cross-functional projects to streamline operations and optimize efficiency while delivering measurable cost reductions and productivity improvements in a collaborative environment, driving a c...

Shape the future of AI education by leading comprehensive marketing efforts, driving brand growth, learner engagement, and B2B strategies. Collaborate with cross-functional teams to enhance market pre...

Engineer a robust proposal operations framework, managing RFIs, RFPs, and RFQs while leading a high-performing team. Collaborate across departments to deliver compelling content, ensuring timely submi...

Drive innovative sales strategies to capture new healthcare clients and enhance pilot initiatives. Leverage extensive consultative selling expertise to build relationships with C-suite executives, sec...

Join us to lead a dynamic urgent care team as a Board-Certified Physician, delivering exceptional patient-centered care, mentoring advanced practice providers, and maintaining high clinical standards...

The Director of Enterprise Sales will lead a team of Enterprise Account Executives to drive new business and expand key accounts for Cresta. This role involves providing strategic direction, coaching...

Shape the future of service design by leading cross-functional initiatives that enhance member experiences while ensuring operational feasibility and sustainability across diverse teams and services...

Inspire and lead content strategy and thought leadership initiatives to elevate brand visibility and audience engagement. Collaborate with executives and experts to craft compelling narratives that dr...

Transform the developer activation journey by designing engaging trials and integrations that drive conversions. Leverage evidence-based insights to enhance user experiences, optimize flows, and colla...

Champion customer success by implementing and supporting deployment solutions. Collaborate with teams and clients to deliver tailored integrations that meet technical requirements while addressing dep...

Empower client outcomes by serving as a strategic pharmacy consultant. Drive pharmacy benefit performance through data analysis and clinical insights while fostering relationships with employer group...

Shape the future of client success by managing strategic relationships, driving growth initiatives, and ensuring outstanding outcomes for enterprise clients through a consultative approach and innovat...

Empower customers as the primary technical liaison in post-sale relationships. Manage technical health, align stakeholders, and ensure successful adoption of innovative AI solutions through effective...

Shape the future of content strategy by leading a dynamic team in executing high-quality editorial initiatives. Oversee the governance, workflows, and production processes to enhance thought leadershi...

Grow strategic account relationships and revenue through consultative sales. Develop account plans, coordinate resources, and ensure customer satisfaction while analyzing trends to drive business impr...

Transform the Payer vertical by cultivating executive relationships and navigating complex sales cycles. Leverage cross-functional support to drive growth and deliver tailored solutions in a dynamic...

Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...

Accelerate progress at franchise locations by fostering the adoption and optimization of sales training and processes, ensuring revenue growth and an enhanced customer experience through strategic coa...

Elevate your career by leading logistics strategies for advanced AI and data center deployments, ensuring seamless equipment delivery and compliance from suppliers to project sites while driving opera...

Manage integrated logistics operations across multiple locations, ensuring customer satisfaction, financial performance, and continuous improvement. Lead teams to achieve strategic objectives while fo...

Accelerate growth and drive customer success as you manage the full sales cycle, exceeding targets while delivering tailored solutions to mid-market companies in the dynamic B2B SaaS landscape...

Take ownership of the product roadmap and delivery for cloud-based health software, connecting client needs with engineering execution and strategy, ensuring high standards for security, scalability...

Join a team that's enhancing clinical trial solutions by building strong relationships with key stakeholders and leveraging your sales expertise to expand IRB and IBC services in the life sciences ind...