Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
Director of Lifecycle & Growth
$160K - $170K *
Engage data-driven strategies to enhance customer journey and lifecycle, driving subscription growth through onboarding, retention, and personalized experiences within a trusted news organization...
2 weeks ago
Director / Sr. Director, Demand Generation
$130K - $180K *
Shape the future of demand generation by leading integrated campaigns, building marketing systems, and architecting growth strategies across commercial and federal environments. Drive measurable outco...
2 weeks ago
$150K - $175K *
Empower partner success by managing relationships with strategic partners. Drive operational excellence across product, data, and finance to deliver measurable value and foster growth. Build trust and...
2 weeks ago
Director / Sr. Director, Demand Generation
$130K - $180K *
Transform demand generation by architecting robust systems and campaigns to convert attention into qualified pipeline, while leading a team focused on dual-use strategies across commercial and federal...
2 weeks ago
$130K - $180K *
Drive the creative strategy for performance marketing, leading a team to produce impactful campaigns. Collaborate cross-functionally to transform insights into results-driven creative, ensuring scalab...
6 days ago
$120K - $150K *
Lead the charge in crafting and executing impactful North America marketing campaigns while driving growth and alignment across teams in this strategic, results-oriented role...
2 weeks ago
Director, Patient & Provider Services
$100K - $130K *
Elevate patient support services by leading teams to provide exemplary care, driving operational efficiency and performance metrics while fostering a culture of continuous improvement and collaboratio...
2 weeks ago
$100K - $150K *
Join a team that's building a dealer network from the ground up. Drive sales growth, establish market presence, and lead a dynamic team while shaping the future of the brand in North America. A hands...
3 weeks ago
$135K - $200K *
Champion growth by driving B2B enterprise sales, expanding relationships, and closing multi-million dollar deals in a fast-paced environment. Engage with C-suite executives to develop tailored solutio...
Yesterday
Senior Director of Product Management
$250K - $300K *
Manage and drive the comprehensive product strategy for innovative AI platforms, integrating hardware and software offerings. Collaborate cross-functionally to elevate customer experiences and address...
2 weeks ago
Director of Operations - Services Delivery
$100K - $130K *
Oversee service delivery operations, ensuring optimal performance through effective leadership, workforce management, and continuous improvement strategies, while enhancing customer satisfaction and o...
2 weeks ago
$120K - $150K *
Lead the development of strategic marketing plans, guiding clients through best practices and insightful analytics to achieve their objectives while managing a team and budget effectively...
3 weeks ago
Senior Director, Client Media Solutions
$140K - $165K *
Lead the charge in developing audience-first media strategies for healthcare clients, guiding integrated planning and investment strategies to achieve impactful business outcomes while fostering team...
2 weeks ago
$90K - $130K *
Unlock potential by providing strategic leadership in interactive marketing, guiding clients through effective, data-driven strategies. Cultivate relationships and drive results through collaboration...
3 weeks ago
Technical Product Marketing Director
$164K - $285K *
Drive the technical narrative for a leading enterprise software solution, crafting impactful keynotes and demos that shape industry understanding of agentic AI and integration. Collaborate cross-funct...
Reposted 3 weeks ago
$90K - $130K *
Lead the development and execution of content and brand strategies that drive business growth. Collaborate with cross-functional teams, mentor talent, and optimize brand messaging across multiple chan...
1 week ago
Director, PMT-ES, Network Services
$239K - $323K *
Lead the charge in shaping AWS's networking capabilities by defining strategy, fostering innovation, and driving cross-functional alignment to deliver secure, scalable services that power critical app...
Reposted today
$104K - $130K *
Create and optimize a transformative visitor experience strategy that fosters engagement, aligns with enrollment goals, and showcases the institution's strengths while managing a team of ambassadors a...
2 weeks ago
Engagement Manager, Life Sciences
$120K - $150K *
Take ownership of complex life sciences engagements, driving success from initial scoping through delivery. Collaborate with cross-functional teams to ensure alignment with customer goals, building lo...
1 week ago
$180K - $283K *
Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...
4 days ago
Director, Solutions Consultants - West
$161K - $269K *
Transform your career by leading a Solutions Consulting team to optimize customer experiences and driving innovative solutions. Collaborate with cross-functional teams to align product development wit...
2 weeks ago
Director, Technology Solutions
$130K - $180K *
Join a team that's enhancing productivity and driving innovation by leveraging AI-driven solutions for managed services. Collaborate across functions to design, implement, and support applications, op...
3 weeks ago
$120K - $180K *
Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...
3 weeks ago
$120K - $150K *
Lead the charge in maximizing sales revenues through strategic oversight of enterprise communications and mentoring a dynamic sales team to achieve corporate targets consistently...
Today
Senior Director, Customer & Trust Operations
$130K - $180K *
Lead the charge in innovative customer and trust operations, building a world-class function that enhances user experience, trust, and safety, while driving collaboration across teams to translate cus...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.