Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$92K - $133K *

Support our sales teams by enhancing training, tools, and processes to optimize performance and drive growth in the level-funded health insurance market. Collaborate across departments to improve effe...

Today

  •   8 - 10 years exp.  •   Healthcare

$92K - $133K *

Innovate sales enablement strategies to enhance growth in the health insurance sector. Collaborate with cross-functional teams to optimize sales processes, develop training programs, and leverage data...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$180K - $210K *

Take ownership of integrated marketing strategy across multiple channels, focusing on campaign execution and alignment with product and sales teams to drive engagement and growth within enterprise IT...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer strategic account management, driving growth and revenue. Shape customer relationships by identifying solutions and leveraging expertise in the security industry to achieve sales targets and f...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform client relationships by strategically driving sales growth and maximizing revenue. As a senior sales leader, leverage your expertise and networks in security to secure new customers and stre...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion new account development and drive revenue through strategic client relationships. As an expert in security solutions, you'll leverage a proactive sales approach to meet ambitious quota goals...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of customer success by developing strategic initiatives, fostering relationships, and ensuring product adoption and retention within a collaborative environment. Lead and inspire a de...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$235K - $318K *

Lead the development of transformational digital experiences leveraging AI to enhance customer engagement. Drive digital strategy, optimize customer journeys, and ensure analytics guide impactful busi...

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$235K - $318K *

Lead the charge in shaping a cutting-edge digital experience strategy, enhancing customer journeys, and driving AI innovation to transform how customers engage in an evolving market landscape. Build a...

4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$235K - $318K *

Transform your career by leading the Digital Experience function to shape and elevate customer engagement through innovative strategies, data-driven insights, and AI capabilities, ensuring a seamless...

4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$235K - $318K *

Build and lead a comprehensive digital experience strategy, ensuring seamless customer journeys and leveraging AI to optimize marketing impact and engagement across web platforms, analytics, and disco...

4 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$235K - $318K *

Join a team that's transforming digital experiences and AI strategies, leading cross-functional initiatives to enhance engagement, optimize customer journeys, and drive measurable business impact in a...

4 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$125K - $150K *

Shape the future of employee engagement by leading initiatives that enhance organizational capabilities and drive a culture of ownership, collaboration, and continuous improvement across the enterpris...

2 days ago

  •   11 - 15 years exp.  •   Business Services

$129K - $216K *

Advance the future of clinical trials by leading partnerships with key sites, enhancing collaboration and operational efficiency while driving performance metrics for timely, high-quality results in r...

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$129K - $216K *

Champion strategic partnerships with Oncology sites, driving clinical trial success through effective management and innovative collaborations for high-quality outcomes and optimized processes...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive transformational coaching solutions through AI by forging strategic partnerships and delivering impact at global enterprises, all while shaping leadership development and navigating complex orga...

Toronto, ONIn-Person

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$185K - $344K *

Lead the charge in driving strategic initiatives for US commercial enterprise, ensuring stakeholder alignment and delivering decision-ready recommendations through structured project management and in...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Lead strategic initiatives within a dynamic team to drive US commercial enterprise success, aligning functional strategies and delivering decision-ready recommendations for stakeholders...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Shape the future of US commercial strategies by leading strategic engagements, defining priorities, and delivering actionable recommendations to stakeholders in a dynamic, collaborative environment...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Partner with us to drive strategic initiatives, engaging stakeholders and shaping recommendations for successful US commercial enterprise strategy execution while leading complex projects...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Drive strategic initiatives within US Business Strategy, managing complex projects and translating senior leadership agendas into actionable insights. Collaborate across functions to synthesize market...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$185K - $344K *

Join a dynamic team to lead strategic engagements, align stakeholders, and drive US commercial enterprise strategy through analysis, recommendations, and executive-level communication. Shape business...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $190K *

Join a transformative team dedicated to driving strategic client growth and enterprise adoption of innovative solutions, while fostering executive relationships and orchestrating cross-functional init...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$150K - $190K *

Shape the future of enterprise adoption by leading strategic client growth with cross-functional orchestration. Drive long-term success through executive governance, leveraging AI for decision-making...

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.