Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$150K - $170K *
Engage with executive-level clients to shape data-driven strategies and foster growth. Lead integrated multi-channel initiatives, ensuring measurable outcomes while cultivating trust and alignment wit...
2 weeks ago
Manager Marketing, Consumer Experience
$114K - $143K *
Lead innovative consumer marketing initiatives, enhance patient engagement, and drive brand growth through strategic planning and collaboration with internal and external partners in the therapeutic c...
1 week ago
$145K - $170K *
Advance your career by leading the strategic management of complex federal real estate programs. Drive organizational performance and quality, coordinating between teams and clients to ensure success...
2 weeks ago
Senior Director, Sales Engineering
$200K - $225K *
Unlock potential by leading the global Sales Engineering team to drive enterprise growth. Shape strategies, manage operations, and turn data into clear business value for C-suite clients while fosteri...
Reposted 3 weeks ago
Director of Product Management, Data Integrations
$220K - $287K *
Accelerate product innovations by leading a high-performing team of Senior Product Managers, driving data workflows and integrations while collaborating closely with Engineering to enhance user person...
1 week ago
$150K - $180K *
Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...
Reposted 1 week ago
Senior Director, Marketing Strategy
$190K - $210K *
Empower your marketing expertise by transforming narratives into impactful strategies. Drive growth through strategic storytelling, team leadership, and cohesive campaigns across diverse markets, whil...
1 week ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 3 weeks ago
$150K - $175K *
Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...
6 days ago
$150K - $175K *
Drive the strategic direction of product initiatives that enhance customer data collection across digital platforms, utilizing advanced technologies and innovative practices to solve complex challenge...
6 days ago
Director, Dynamics CRM & Member Engagement
$110K - $130K *
Shape the future of member engagement by leading CRM strategy and execution. Drive platform evolution, enhance capabilities, and ensure data-informed, personalized member experiences across digital an...
Yesterday
Director, Customer Marketing Commercial
$125K - $150K *
Lead and optimize a multi-channel customer marketing strategy to drive product adoption, retention, and revenue expansion. Collaborate with cross-functional teams to enhance customer engagement throug...
2 days ago
Senior Manager, Customer Experience
$122K - $170K *
Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...
3 weeks ago
Digital Product Director, Customer Experiences
$125K - $150K *
Lead the strategy and execution of customer-centric digital experiences across web and mobile channels, optimizing customer journeys through data-driven insights and cross-functional collaboration to...
6 days ago
$120K - $150K *
Launch transformative ecommerce strategies to drive revenue growth, enhance customer experiences, and optimize marketplace performance across Amazon, Shopify, and emerging platforms. Collaborate acros...
Reposted 1 week ago
$120K - $150K *
Shape the future of online sales by leading ecommerce strategy and growth across platforms. Collaborate cross-functionally to optimize performance, enhance customer experience, and expand brand presen...
Reposted 1 week ago
$150K - $180K *
Innovate with us to elevate our large-scale data platform. Lead a talented team in optimizing architecture, scalability, and performance, while ensuring AI/ML readiness. Drive strategic alignment and...
Reposted 3 weeks ago
$150K - $180K *
Transform your career by leading the evolution of a large-scale data platform, optimizing architecture and performance while guiding a skilled engineering team to enhance scalability and AI readiness...
Reposted 3 weeks ago
Director, Customer Technical Support
$164K - $246K *
Unlock potential by leading a top-tier customer technical support team, enhancing service quality, and driving operational excellence for customer-facing IT services, while mentoring a diverse group o...
Reposted 3 weeks ago
Director, Customer Technical Support
$164K - $246K *
Drive customer satisfaction by leading a skilled technical support team. Oversee incident management and infrastructure support to enhance service quality globally. Collaborate with cross-functional t...
Reposted 3 weeks ago
$130K - $160K *
Contribute to strategic enterprise account growth by leveraging your 8+ years of B2B SaaS sales experience, engaging C-level IT leaders, and delivering impactful business solutions through collaborati...
4 weeks ago
Director, Customer Technical Support
$164K - $246K *
Join a team that's shaping exceptional customer support experiences by leading technical teams and enhancing service capabilities to mitigate cyber risk globally...
Reposted 3 weeks ago
Director, Customer Technical Support
$164K - $246K *
Lead the charge in delivering top-tier customer technical support. Oversee a global team dedicated to enhancing service quality while collaborating with cross-functional partners to resolve incidents...
Reposted 3 weeks ago
$125K - $150K *
Oversee client delivery operations, driving excellence in services and relationships while managing teams and strategic client growth. Collaborate closely with leadership to ensure successful engageme...
2 days ago
Director, Marketing Communications
$151K - $236K *
Shape your career by leading a dynamic Marketing Communications team to drive strategic omnichannel campaigns, content marketing, and brand development in the life sciences industry, while collaborati...
4 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.