Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$130K - $180K *

Advance security services by defining and executing impactful strategies, leading cross-functional teams, and embedding risk management into digital and distribution operations while promoting operati...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $160K *

Join us to elevate security across a complex digital and distribution landscape, driving enterprise protection, product integrity, and assurance through strategic leadership and innovative solutions i...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Join our team to shape a data-driven culture, leading analytics initiatives and empowering decision-making. Collaborate with senior leaders, and drive enterprise-wide insights and reporting solutions...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $160K *

Unlock potential by driving revenue growth in the Pharma & OTC space through strategic sales, client relationship management, and innovative digital solutions. Lead and expand partnerships while ident...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$175K - $225K *

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Deliver impactful product leadership for a unified platform driving client and producer interactions through innovative technology and AI-powered solutions. Lead a team to enhance product quality whil...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Lead and elevate brand perception by crafting clear narratives, visual identity, and customer advocacy strategies. Drive brand clarity across channels while supporting product marketing and sales coll...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Grow your career with a key account leader focused on driving AI transformation and securing double-digit growth in key accounts, collaborating with CXOs to achieve strategic engagement and expand ser...

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $130K *

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive account growth by expanding strategic partnerships and delivering AI solutions. Collaborate with CXOs to achieve significant revenue targets and establish your presence as an essential partner i...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Join a team dedicated to driving client success and growth by leading strategic initiatives, enhancing client relationships, and ensuring exceptional revenue retention through effective management and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Drive growth and client retention by leading a high-performance team and fostering robust enterprise relationships. Elevate customer success through structured strategies and impactful stakeholder eng...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive customer success and revenue growth by leading a dynamic client management team. Foster long-term relationships with enterprise clients, implement structured strategies for renewals, and elevate...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Seeking a dynamic leader to enhance client relationships, drive renewals, and foster growth in managed services by leading a high-performing team and implementing effective client engagement strategie...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Grow your career with an opportunity to lead client management and drive revenue retention. Build trusted client relationships while overseeing upsell strategies and leading a high-performing team to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Transform client management by driving renewals and growth initiatives. Lead a high-performing team, establish strategic partnerships, and ensure exceptional revenue retention while fostering valuable...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead dynamic client management and growth initiatives, driving renewals and expansions while fostering trusted client relationships. Oversee a high-performing team, ensuring exceptional revenue retent...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive client success by leading renewals, upsells, and client engagement strategies. Shape enterprise relationships and empower a high-performing team to achieve measurable business growth through str...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$107K - $161K *

Advance operational excellence by leading teams focused on Process Improvement & Operations and Associate Engagement. Drive strategy, enhance conference delivery, and cultivate high-performing teams t...

Today

  •   8 - 10 years exp.  •   Business Services

$188K - $259K *

Champion the design and optimization of patient experiences across services. Collaborate with cross-functional teams to enhance patient interactions and drive measurable improvements, ensuring empathy...

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $200K *

Build innovative strategies for customer growth and social commerce, leading a high-performing team to amplify DTC success across multiple channels while leveraging AI and data-driven insights to opti...

Today

  •   8 - 10 years exp.  •   Consumer Technology

$211K - $235K *

Engage with us to redefine demand generation by leading integrated marketing campaigns across Enterprise and Commercial segments. You will shape data-driven strategies, manage a talented team, and dri...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Pioneer customer success initiatives that enhance client satisfaction and retention. Lead teams to optimize processes and unlock growth opportunities while aligning customer goals with organizational...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$220K - $250K *

Transform complex enterprise SaaS implementations by leading a multi-workstream program, managing strategic customer relationships, and driving accountability for successful outcomes from kickoff thro...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$108K - $156K *

Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...

Reposted today

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.