Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$150K - $170K *

Engage with executive-level clients to shape data-driven strategies and foster growth. Lead integrated multi-channel initiatives, ensuring measurable outcomes while cultivating trust and alignment wit...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$114K - $143K *

Lead innovative consumer marketing initiatives, enhance patient engagement, and drive brand growth through strategic planning and collaboration with internal and external partners in the therapeutic c...

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$145K - $170K *

Advance your career by leading the strategic management of complex federal real estate programs. Drive organizational performance and quality, coordinating between teams and clients to ensure success...

2 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$200K - $225K *

Unlock potential by leading the global Sales Engineering team to drive enterprise growth. Shape strategies, manage operations, and turn data into clear business value for C-suite clients while fosteri...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$220K - $287K *

Accelerate product innovations by leading a high-performing team of Senior Product Managers, driving data workflows and integrations while collaborating closely with Engineering to enhance user person...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in shaping a high-performance culture by partnering with Finance, Legal, and Operations teams to enhance talent management, org design, and employee engagement in a rapidly growing env...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$190K - $210K *

Empower your marketing expertise by transforming narratives into impactful strategies. Drive growth through strategic storytelling, team leadership, and cohesive campaigns across diverse markets, whil...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $175K *

Unlock potential by leading product strategy for data collection solutions, driving innovation and measurable impact through cross-functional collaboration. Shape and execute a roadmap to transform cu...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $175K *

Drive the strategic direction of product initiatives that enhance customer data collection across digital platforms, utilizing advanced technologies and innovative practices to solve complex challenge...

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Shape the future of member engagement by leading CRM strategy and execution. Drive platform evolution, enhance capabilities, and ensure data-informed, personalized member experiences across digital an...

Langley, BCIn-Person

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Lead and optimize a multi-channel customer marketing strategy to drive product adoption, retention, and revenue expansion. Collaborate with cross-functional teams to enhance customer engagement throug...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$122K - $170K *

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Lead the strategy and execution of customer-centric digital experiences across web and mobile channels, optimizing customer journeys through data-driven insights and cross-functional collaboration to...

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Launch transformative ecommerce strategies to drive revenue growth, enhance customer experiences, and optimize marketplace performance across Amazon, Shopify, and emerging platforms. Collaborate acros...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Shape the future of online sales by leading ecommerce strategy and growth across platforms. Collaborate cross-functionally to optimize performance, enhance customer experience, and expand brand presen...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$150K - $180K *

Innovate with us to elevate our large-scale data platform. Lead a talented team in optimizing architecture, scalability, and performance, while ensuring AI/ML readiness. Drive strategic alignment and...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Transform your career by leading the evolution of a large-scale data platform, optimizing architecture and performance while guiding a skilled engineering team to enhance scalability and AI readiness...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$164K - $246K *

Unlock potential by leading a top-tier customer technical support team, enhancing service quality, and driving operational excellence for customer-facing IT services, while mentoring a diverse group o...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$164K - $246K *

Drive customer satisfaction by leading a skilled technical support team. Oversee incident management and infrastructure support to enhance service quality globally. Collaborate with cross-functional t...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$130K - $160K *

Contribute to strategic enterprise account growth by leveraging your 8+ years of B2B SaaS sales experience, engaging C-level IT leaders, and delivering impactful business solutions through collaborati...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$164K - $246K *

Join a team that's shaping exceptional customer support experiences by leading technical teams and enhancing service capabilities to mitigate cyber risk globally...

Waterloo, ONIn-Person

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$164K - $246K *

Lead the charge in delivering top-tier customer technical support. Oversee a global team dedicated to enhancing service quality while collaborating with cross-functional partners to resolve incidents...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$125K - $150K *

Oversee client delivery operations, driving excellence in services and relationships while managing teams and strategic client growth. Collaborate closely with leadership to ensure successful engageme...

2 days ago

  •   Less than 5 years exp.  •   Business Services

$151K - $236K *

Shape your career by leading a dynamic Marketing Communications team to drive strategic omnichannel campaigns, content marketing, and brand development in the life sciences industry, while collaborati...

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.