Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$110K - $130K *
Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...
Reposted 2 days ago
$100K - $125K *
Champion the development of healthcare marketing tools by guiding cross-functional teams through the product lifecycle, driving innovative features and optimizing user experiences to enhance HCP engag...
2 weeks ago
Manager I, Customer Success Manager
$134K - $173K *
Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...
Reposted 1 week ago
$150K - $180K *
Champion growth by leading a dynamic sales team, driving strategy, and securing complex enterprise deals to elevate company performance across diverse sectors. Inspire excellence and innovation in a f...
1 week ago
Senior Manager, Audience and Program Marketing
$130K - $150K *
Lead the charge in developing and executing high-impact global customer marketing programs. Collaborate across teams to enhance customer journeys, drive pipeline growth, and foster advocacy through in...
1 week ago
$144K - $288K *
Lead a dynamic team driving technology strategy for Retail Front Store modernization, ensuring execution of complex initiatives while collaborating across multiple engineering teams to accelerate tran...
3 weeks ago
Principal Product Manager, Data Solutions & Ecosystem
$135K - $160K *
Transform the Data Solutions landscape by leading product strategy, driving API integrations, and enhancing partner capabilities to maximize G2 data's market impact and customer value through innovati...
3 days ago
$165K - $200K *
Shape the future of data security by driving platform innovation and enhancing customer experience. Collaborate with developers and partners to define a strategic roadmap, ensuring seamless integratio...
1 week ago
Senior Customer Success Manager - East
$150K - $170K *
Empower enterprise clients as a Senior Customer Success Manager by driving automation success. Guide customer engagement from onboarding to renewal, ensuring value is delivered and fostering long-last...
1 week ago
Director Search Strategy & Performance Marketing
$135K - $160K *
Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...
Reposted today
$120K - $150K *
Optimize the bank's security landscape by designing, implementing, and managing a comprehensive information security program, focusing on risk assessment, compliance, and incident response to safeguar...
Reposted 2 weeks ago
Senior Manager, Customer Success
$110K - $130K *
Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...
3 weeks ago
$130K - $160K *
Help us elevate our brand by leading strategic media and events initiatives. Drive impactful partnerships and represent the organization at key industry engagements to strengthen our presence and fost...
3 weeks ago
Senior Director, Agile Delivery
$140K - $182K *
Unlock potential by leading agile transformation across technology teams. This senior role engages with product, engineering, and data, ensuring cohesive collaboration, effective delivery practices, a...
3 weeks ago
Director, Customer Partner Incentive, Financial Services
$159K - $286K *
Optimize account growth and customer relationships by driving strategic initiatives, fostering partnerships, and delivering tailored solutions to enhance profitability and customer satisfaction across...
1 week ago
Director, Operations & Financial Management
$110K - $130K *
Shape the future of self-directed care by providing operational leadership in Financial Management Services. Ensure compliance, optimize processes, and enhance participant experiences while managing a...
3 weeks ago
$110K - $165K *
Lead and enhance a high-performing Revenue team by implementing strategies that drive growth, ensure exceptional client experiences, and cultivate key partnerships to achieve financial goals and marke...
3 weeks ago
Enterprise Account Executive - Manufacturing
$98K - $187K *
Engage with leading manufacturers to drive enterprise sales of our SaaS platform. Leverage your expertise in complex solution selling and strategic negotiation to cultivate relationships and exceed re...
2 days ago
Senior Customer Success Manager
$110K - $130K *
Shape the future of client success by managing strategic relationships with enterprise clients, driving adoption and retention, and ensuring that they achieve their business outcomes through our innov...
4 days ago
Director Participant Engagement
$105K - $149K *
Lead a regional team to drive growth in retirement plan participation and assets, fostering high performance and compliance while building strong partnerships to enhance client engagement and service...
2 days ago
Managing Director, Data, AI and Applied Technology
$275K - $330K *
Lead data, AI & tech strategies to drive measurable conservation impact. Cultivate collaboration across global teams, guiding responsible tech use and governance to enhance decision-making aligned wit...
2 weeks ago
Manager, Demand Generation (B2B)
$110K - $130K *
Lead the development and execution of B2B demand generation strategies, focusing on account-based marketing and multi-channel campaigns to drive revenue growth and enhance market presence for enterpri...
2 days ago
$171K - $251K *
Transform executive communications by shaping and managing the CEO's narrative across media, digital channels, and global forums. Collaborate with cross-functional teams to enhance the CEO's visibilit...
Reposted 3 weeks ago
$200K - $300K *
Elevate company growth by leading strategic initiatives in sales and marketing, developing key partnerships, and managing client relationships to drive revenue in the solar and renewable energy sector...
1 week ago
Customer Experience (CX) / Implementations Lead (Remote)
$75K - $150K *
Elevate your career by owning ERP implementations while enhancing customer relationships through exceptional onboarding and support. Collaborate with innovative teams to reshape the landscape of custo...
5 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.