Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$110K - $130K *

Empower our engineering team to enhance support for partners through streamlined processes, incident management, and self-service tools, fostering efficient operations while tackling complex technical...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $125K *

Champion the development of healthcare marketing tools by guiding cross-functional teams through the product lifecycle, driving innovative features and optimizing user experiences to enhance HCP engag...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$134K - $173K *

Drive impactful customer success within our Scaled team by leading, coaching, and inspiring members to optimize client engagement and satisfaction, ensuring measurable value and improving operational...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Champion growth by leading a dynamic sales team, driving strategy, and securing complex enterprise deals to elevate company performance across diverse sectors. Inspire excellence and innovation in a f...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$130K - $150K *

Lead the charge in developing and executing high-impact global customer marketing programs. Collaborate across teams to enhance customer journeys, drive pipeline growth, and foster advocacy through in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$144K - $288K *

Lead a dynamic team driving technology strategy for Retail Front Store modernization, ensuring execution of complex initiatives while collaborating across multiple engineering teams to accelerate tran...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Transform the Data Solutions landscape by leading product strategy, driving API integrations, and enhancing partner capabilities to maximize G2 data's market impact and customer value through innovati...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$165K - $200K *

Shape the future of data security by driving platform innovation and enhancing customer experience. Collaborate with developers and partners to define a strategic roadmap, ensuring seamless integratio...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $170K *

Empower enterprise clients as a Senior Customer Success Manager by driving automation success. Guide customer engagement from onboarding to renewal, ensuring value is delivered and fostering long-last...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$135K - $160K *

Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Optimize the bank's security landscape by designing, implementing, and managing a comprehensive information security program, focusing on risk assessment, compliance, and incident response to safeguar...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $160K *

Help us elevate our brand by leading strategic media and events initiatives. Drive impactful partnerships and represent the organization at key industry engagements to strengthen our presence and fost...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $182K *

Unlock potential by leading agile transformation across technology teams. This senior role engages with product, engineering, and data, ensuring cohesive collaboration, effective delivery practices, a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$159K - $286K *

Optimize account growth and customer relationships by driving strategic initiatives, fostering partnerships, and delivering tailored solutions to enhance profitability and customer satisfaction across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of self-directed care by providing operational leadership in Financial Management Services. Ensure compliance, optimize processes, and enhance participant experiences while managing a...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $165K *

Lead and enhance a high-performing Revenue team by implementing strategies that drive growth, ensure exceptional client experiences, and cultivate key partnerships to achieve financial goals and marke...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$98K - $187K *

Engage with leading manufacturers to drive enterprise sales of our SaaS platform. Leverage your expertise in complex solution selling and strategic negotiation to cultivate relationships and exceed re...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Shape the future of client success by managing strategic relationships with enterprise clients, driving adoption and retention, and ensuring that they achieve their business outcomes through our innov...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $149K *

Lead a regional team to drive growth in retirement plan participation and assets, fostering high performance and compliance while building strong partnerships to enhance client engagement and service...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$275K - $330K *

Lead data, AI & tech strategies to drive measurable conservation impact. Cultivate collaboration across global teams, guiding responsible tech use and governance to enhance decision-making aligned wit...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead the development and execution of B2B demand generation strategies, focusing on account-based marketing and multi-channel campaigns to drive revenue growth and enhance market presence for enterpri...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$171K - $251K *

Transform executive communications by shaping and managing the CEO's narrative across media, digital channels, and global forums. Collaborate with cross-functional teams to enhance the CEO's visibilit...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $300K *

Elevate company growth by leading strategic initiatives in sales and marketing, developing key partnerships, and managing client relationships to drive revenue in the solar and renewable energy sector...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$75K - $150K *

Elevate your career by owning ERP implementations while enhancing customer relationships through exceptional onboarding and support. Collaborate with innovative teams to reshape the landscape of custo...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.