Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
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$120K - $150K *

Pioneer data integrity efforts, leading analytics and engineering teams to define standards, develop KPIs, and ensure adherence to regulatory requirements, while fostering organizational trust in repo...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the transformation of clinical applications, enhancing consulting methodologies, program development, and customer success in diverse healthcare settings. Drive innovation and operational excelle...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$102K - $147K *

Unlock potential by driving client relationships with C-Level Executives, maximizing value delivery, and leading sales initiatives in a Large Enterprise territory. Foster trust and identify growth opp...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$116K - $160K *

Transform executive communications by creating impactful narratives for senior leaders, enhancing their thought leadership presence on LinkedIn and at industry events. Lead strategic content developme...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Join a team that shapes the future of digital product testing through new business development. Leverage your sales expertise to drive growth, create opportunities, and build relationships with tech l...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Champion quality initiatives in a dynamic healthcare environment, leading MSSP Quality programs while influencing strategic decisions across teams. Drive performance improvement and build a quality fu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$220K - $240K *

Drive growth and retention for key enterprise accounts, ensuring customer success through a combination of relationship stewardship and proactive business development, while collaborating cross-functi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Drive the future of customer engagement by leading CRM strategies that enhance user retention and loyalty through data-driven insights and automated journeys, ensuring a seamless experience across all...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$170K - $184K *

Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$116K - $198K *

Lead and optimize a dynamic technical team focused on delivering cloud solutions through strategic sales engineering and partner collaboration, ensuring high-quality presales standards and achieving r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Drive impactful marketing strategies by owning the funnel, leading integrated campaigns, and enhancing brand messaging. Collaborate organization-wide, manage budgets, and develop a high-performing tea...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $250K *

As the Director of Customer Success, you will serve as the voice of the customer and a critical driver of long-term business growth.

Deming, NM (Luna County) and 18 other locationsRemote

Reposted 1 week ago

by Daniel Teper  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $250K *

As the Director of Customer Success, you will serve as the voice of the customer and a critical driver of long-term business growth.

Miami, FL (Miami-dade County) and 21 other locationsRemote

Reposted 1 week ago

by Daniel Teper  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $180K *

Accelerate progress at the intersection of cloud strategy and retail transformation, driving revenue growth by engaging and empowering Microsoft partnerships within your designated client portfolio. J...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$250K - $315K *

Elevate business growth by leading global partnership strategies, driving revenue through collaboration with large systems integrators and OEMs. Guide a team and cross-functional partners to maximize...

US-AnywhereRemote

6 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$137K - $206K *

Drive transformation initiatives by leading projects in the auto dealership sector, focusing on Tekion DMS implementation, while enhancing operational efficiency and customer service through innovativ...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $130K *

Lead the charge in driving growth within a defined territory by managing relationships, cultivating new business, and overseeing high-impact projects. Collaborate with stakeholders to deliver tailored...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Elevate your career by managing strategic accounts in the transit sector, leading complex, long-cycle sales. Build trust and influence decisions through tailored solutions, all while collaborating wit...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$150K - $170K *

Champion the GMV success for top brand partners by fostering executive relationships, driving commercial strategies, and prioritizing growth opportunities. Engage in high-stakes negotiations and colla...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$75K - $130K *

Empower healthcare providers by driving product adoption and engagement within the Dental industry. Build relationships, manage a key territory, and exceed revenue goals through targeted sales strateg...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$180K - $300K *

Lead the charge in enhancing patient experience for specialty products, driving continuous improvements, overseeing cross-functional teams, and ensuring compliance for top-tier patient services. Shape...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Transform product management with a focus on compliance and scalability. Drive vision, align cross-functional teams, and lead a high-performing group to deliver innovative solutions that strengthen op...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$149K - $248K *

Shape operational success by leading a team of performance consultants to diagnose gaps and craft data-driven solutions that enhance overall performance and align enablement strategies with business g...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$263K - $395K *

Transform data into intelligence as a leader, guiding a team in crafting AI solutions for operational excellence and enhanced customer experiences across diverse domains...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $115K *

Lead and oversee consumer benefits operations, ensuring high-quality service delivery and operational excellence. Drive process improvements and team performance within a collaborative environment foc...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.