Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$200K - $225K *

Shape the future of healthcare technology by leading product strategy and execution. Collaborate cross-functionally across distributed teams to drive innovation and deliver impactful solutions that en...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$245K - $307K *

Lead the development of agentic commerce strategy, fostering partnerships and driving adoption of Circle's infrastructure and products in a rapidly evolving market. Collaborate across teams to establi...

US-AnywhereRemote

Reposted today

  •   11 - 15 years exp.  •   Finance & Insurance

$127K - $237K *

Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$210K - $250K *

Unlock potential by bridging product vision with sales strategy, driving engagement, and market positioning. Lead efforts in product evangelism and strategy shaping to enhance customer interactions an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$211K - $290K *

Lead the charge in driving growth and innovation in payer solutions. Oversee P&L performance, manage diverse teams, and enhance client engagement while expanding market presence in advanced healthcare...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $145K *

Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $166K *

Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K *

Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Drive customer operations excellence by leading end-to-end support services, optimizing processes, and fostering team growth. Shape a customer-centric culture in a newly centralized contact center to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K - $124K *

Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$130K - $180K *

Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$170K - $205K *

Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$130K - $180K *

Shape strategic digital products and solutions, engage executives, and drive innovative experience initiatives to enhance client success and meet business growth objectives...

US-AnywhereRemote

1 week ago

  •   15+ years exp.  •   Enterprise Technology

$220K - $400K *

Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $140K *

Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$110K - $140K *

Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$300K - $375K *

Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$148K - $265K *

Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$141K - $253K *

Optimize GTM data integrity and usability, driving impactful strategies and execution to enhance sales performance and operational efficiency through data governance across multiple platforms...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $150K *

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$180K - $283K *

Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$160K - $180K *

Elevate customer relationships as you drive growth, retention, and satisfaction with enterprise accounts. Develop your team, collaborate with Product and Engineering, and ensure strategic outcomes whi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.