Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
CRM Manager, Salesforce Marketing Cloud Account Engagement
$85K - $100K *
Take ownership of CRM strategies and campaign management to enhance B2B marketing effectiveness. Collaborate with cross-functional teams to optimize data-driven marketing initiatives, ensure data qual...
3 weeks ago
Director Knowledge Strategy Ops
$130K - $190K *
Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...
3 weeks ago
$110K - $130K *
Grow your career with a hands-on marketing leadership role that drives lead generation through strategic content, vendor management, and budget oversight. Collaborate closely with sales to translate i...
Reposted 1 week ago
Product Marketing Director (Remote)
$170K - $210K *
Empower transformative go-to-market strategies with innovative product positioning, compelling narratives, and data-driven insights to elevate enterprise software solutions in dynamic global markets...
2 weeks ago
$118K - $212K *
Engage with the CEO to craft compelling narratives and enhance communication strategies. Lead diverse content creation, leveraging AI tools to connect with key audiences and ensure impactful messaging...
2 days ago
CRM Manager, Salesforce Marketing Cloud Account Engagement
$85K - $100K *
Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...
3 weeks ago
$105K - $170K *
Drive strategic product marketing initiatives with autonomy, focusing on positioning, messaging, and go-to-market strategies for complex enterprise technology, while collaborating with cross-functiona...
1 week ago
Sr. Director, Product Management, Consumer
$211K - $373K *
Innovate the consumer experience by leading product strategy and execution. Drive a high-performing team to enhance onboarding and insurance purchasing while aligning with cross-functional partners to...
3 days ago
Director, Travel Agency Partnerships
$125K - $150K *
Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...
Reposted today
$92K - $133K *
Innovate sales enablement strategies to enhance growth in the health insurance sector. Collaborate with cross-functional teams to optimize sales processes, develop training programs, and leverage data...
3 weeks ago
Director, Product Management (Remote)
$150K - $180K *
Unlock potential by leading the product strategy for B2B email and identity data solutions. Collaborate with cross-functional teams to drive product launches, enhance capabilities, and engage with cli...
2 days ago
Director, Air & Car Rental Partnerships
$173K - $240K *
Shape the future of travel by leading strategic partnerships with airlines and car rental companies. Drive execution and innovation to enhance customer experience and optimize supply strategies across...
2 days ago
Director, Strategic Client Growth
$150K - $190K *
Join a transformative team dedicated to driving strategic client growth and enterprise adoption of innovative solutions, while fostering executive relationships and orchestrating cross-functional init...
Reposted 1 week ago
$100K - $130K *
Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...
Reposted 3 weeks ago
Senior Director, Marketing Operations
$160K - $200K *
Accelerate progress at the intersection of strategy and operations, driving high-performance marketing systems and data governance. You'll partner closely with executive leadership to optimize revenue...
Reposted 1 week ago
$225K - $275K *
Lead the charge in redefining Total Rewards strategy, enhancing compensation, equity, and benefits to attract and retain top talent while anticipating workforce shifts driven by AI and market trends...
Reposted 2 days ago
Director, Technical Products and Operations
$200K - $235K *
Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...
2 weeks ago
$110K - $130K *
Engage with key clients to drive revenue growth by managing a dynamic sales pipeline, presenting solutions, and closing deals. Utilize expertise in eCommerce to innovate sales strategies and achieve a...
1 week ago
$400K - $450K *
Lead and inspire a high-performing sales team to engage F500 executives, driving complex sales cycles and fostering deep relationships to maximize revenue growth in the enterprise sector...
Reposted 1 week ago
$100K - $120K *
Optimize customer experiences by managing service delivery and ensuring effective communication across all stages of engagement. Drive operational excellence while advocating for customer needs and en...
2 weeks ago
$130K - $150K *
Join a team that's driving customer success by managing strategic accounts, enhancing retention, and leading a dedicated team. Shape best practices and leverage automation to optimize account manageme...
3 days ago
Senior Director, Marketing Strategy
$190K - $210K *
Unlock potential by leading a global marketing team to enhance brand narrative, drive strategic consistency, and elevate market perception, ensuring impactful storytelling across diverse channels and...
2 days ago
$110K - $130K *
Transform client marketing strategies by leading interdisciplinary teams, delivering innovative solutions based on research and best practices, while fostering long-lasting client relationships to ach...
4 days ago
$150K - $180K *
Engage with major retailers by driving revenue growth in North America. Establish strategic partnerships, manage sales strategies, and ensure alignment across functions to enhance retail media operati...
Reposted 2 days ago
$125K - $150K *
Architect a comprehensive sales enablement program to enhance onboarding, product training, and continuous learning for a dynamic sales team, collaborating with leadership and partners to drive measur...
Yesterday
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.