Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$200K - $225K *
Shape the future of healthcare technology by leading product strategy and execution. Collaborate cross-functionally across distributed teams to drive innovation and deliver impactful solutions that en...
2 weeks ago
Senior Director, Arc - Agentic Commerce Strategy & GTM
$245K - $307K *
Lead the development of agentic commerce strategy, fostering partnerships and driving adoption of Circle's infrastructure and products in a rapidly evolving market. Collaborate across teams to establi...
Reposted today
Director, Audiences, Data & Measurement - DMN
$127K - $237K *
Join a dynamic team driving audience strategy, measurement, and automation in retail media. Collaborate across departments to enhance advertiser value and establish cohesive data practices. Lead initi...
1 week ago
Director of Product Strategy, Sales Engagement
$210K - $250K *
Unlock potential by bridging product vision with sales strategy, driving engagement, and market positioning. Lead efforts in product evangelism and strategy shaping to enhance customer interactions an...
3 weeks ago
Director, Global Customer Training
$120K - $150K *
Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...
2 weeks ago
$211K - $290K *
Lead the charge in driving growth and innovation in payer solutions. Oversee P&L performance, manage diverse teams, and enhance client engagement while expanding market presence in advanced healthcare...
6 days ago
Director, Client Media Solutions
$100K - $145K *
Empower your career as a strategic leader driving audience-first media strategies in healthcare. Collaborate with cross-functional teams to deliver impactful planning, investment, and measurement that...
2 weeks ago
Director - Presales Operations
$120K - $166K *
Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...
1 week ago
Regional Director, Enterprise Client Success
$140K *
Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...
3 weeks ago
$120K - $150K *
Drive customer operations excellence by leading end-to-end support services, optimizing processes, and fostering team growth. Shape a customer-centric culture in a newly centralized contact center to...
2 weeks ago
$95K - $124K *
Champion the future of client relations by leading a team of program managers, focusing on client retention and service delivery excellence while driving profitable growth through strategic account ma...
1 week ago
$130K - $180K *
Champion a transformative demand engine by architecting integrated marketing systems. Lead diverse teams to optimize GTM strategies, engage channel partners, and ensure seamless regional execution whi...
3 weeks ago
Director, Account Management - West/Mid-West
$120K - $150K *
Drive customer retention and expansion by leading regional account management, optimizing strategies with AI insights, and ensuring compliance while building and mentoring high-performing teams to del...
Reposted 3 weeks ago
$170K - $205K *
Transform supply-side connectivity strategies as you lead multi-functional teams, driving alignment and operational efficiency. Your expertise in technical programs empowers growth and enhances relati...
3 weeks ago
Senior Director, Experience Solutions & Success
$130K - $180K *
Shape strategic digital products and solutions, engage executives, and drive innovative experience initiatives to enhance client success and meet business growth objectives...
1 week ago
Engineering Manager, Customer Studios
$220K - $400K *
Transform the future of data activation by leading engineering initiatives in a no-code environment. Shape product development, enhance team performance, and drive recruitment while tackling innovativ...
3 weeks ago
$110K - $140K *
Grow your career with a strategic role that champions client success while leading integrated, multi-channel planning and execution. Collaborate cross-functionally to ensure measurable outcomes and dr...
Reposted 1 week ago
$110K - $140K *
Unlock potential by owning executive-level client relationships, driving integrated strategies, and leading action-oriented touchpoints that translate insights into measurable outcomes while championi...
1 week ago
Director of Product, CX Product
$300K - $375K *
Shape the future of customer experience by leading product innovation for AI-driven support systems. Oversee a dynamic team to enhance satisfaction and efficiency, and create proactive engagement stra...
4 days ago
Director, GTM Business Operations
$148K - $265K *
Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...
1 week ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 2 weeks ago
Director, GTM Data Governance & Strategy
$141K - $253K *
Optimize GTM data integrity and usability, driving impactful strategies and execution to enhance sales performance and operational efficiency through data governance across multiple platforms...
2 weeks ago
$140K - $150K *
Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...
Yesterday
$180K - $283K *
Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...
3 weeks ago
$160K - $180K *
Elevate customer relationships as you drive growth, retention, and satisfaction with enterprise accounts. Develop your team, collaborate with Product and Engineering, and ensure strategic outcomes whi...
1 week ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.