Director, Customer Engagement Jobs in Baltimore, MD

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Lead the charge in revolutionizing our digital marketing technology stack. You'll own the product vision and execution, ensuring seamless integrations, data governance, and alignment with marketing an...

Shape the future of program management by leading client accounts, ensuring successful project delivery, and driving business growth. Collaborate closely with sales and R&D to achieve KPIs and maintai...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Shape client relationships by managing programs from conception to execution. Serve as the primary advisor for high-level stakeholders, ensuring projects align with client priorities while maintaining...

Drive impactful field marketing strategies that maximize revenue through events, aligning teams to achieve aggressive pipeline goals in a dynamic B2B enterprise environment. Oversee execution from pla...

Elevate our social media strategy by driving impactful influencer programs and creator partnerships. Own multi-channel growth and engage culturally, as you lead a dynamic team to build a vibrant commu...

Lead the charge in client success by cultivating relationships with large accounts, coaching a dedicated team, and executing strategies to drive growth and satisfaction. Influence decisions and delive...

Collaborate with cross-functional teams to drive financial strategy and performance management for the GTM business, focusing on user acquisition, profitability, and new opportunities in a fast-paced...

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

Optimize customer service operations by leading a diverse team, establishing performance metrics, and driving continuous improvement for enhanced traveler experiences across global markets...

Lead and transform engineering strategies for a key fraud detection platform, guiding teams to deliver high-quality, scalable systems while aligning with cross-functional partners to enhance execution...

Lead and innovate total rewards strategies, guiding multiple teams to drive performance and achieve departmental goals while influencing key stakeholders and managing complex business challenges...

Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...

Drive innovative digital strategies for advocacy campaigns, managing client relationships and a team of strategists to execute high-impact public affairs projects with a focus on collaboration and suc...

Lead the charge in customer experience enhancement by leveraging data and insights to drive scalable support solutions. Collaborate with cross-functional teams to design strategies that ensure seamles...

Unlock new growth opportunities by leading C-suite consultative sales in cybersecurity. Collaborate with senior stakeholders to position innovative solutions, drive revenue, and establish EPAM as a tr...

Unlock innovative programmatic strategies while leading a dynamic team to enhance client engagement and deliver cutting-edge media solutions in a collaborative, cross-functional environment...

Inspire data-driven decision-making by leading a team of BI analysts, developing executive dashboards, and enabling AI-assisted analytics for actionable business insights across diverse stakeholders...

Take ownership of a critical customer program, ensuring successful execution from kickoff to go-live. Lead multi-functional teams, manage complex deployments, and build strong client relationships, al...

Drive strategic sales initiatives and foster partnerships, focusing on mid-sized and enterprise clients in the Salesforce ecosystem. Manage lead acquisition, sales process, and collaborate with teams...

Unlock potential by driving data-driven marketing campaigns, optimizing the customer lifecycle through strategic engagement and collaboration across teams to enhance growth and retention for a seamles...

Empower operational excellence by leading strategy across customer experience, enhancing processes, and utilizing AI-driven solutions. Collaborate with cross-functional teams to shape and scale DoorDa...

Transform your career as a Product Marketing Manager, driving impactful go-to-market strategies through buyer research and messaging frameworks. Collaborate across teams to translate platform capabili...

Transform client experiences by leading software implementation projects. Collaborate with diverse teams to define project objectives, manage resources, and drive successful deployments while ensuring...