Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$118K - $180K *

Lead the charge in developing innovative mechanical engineering designs, overseeing a talented team while addressing complex issues in power and oil & gas facilities, ensuring project success through...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$81K - $135K *

Join a team that's transforming transport by solving complex challenges through innovative analysis and design, ensuring impactful solutions from conception to delivery in a collaborative environment...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$81K - $135K *

Optimize transportation systems with your expertise in traffic analysis and design. Collaborate with a dynamic team to tackle complex challenges and make a significant impact on sustainable transport...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$85K - $120K *

Unlock potential by leading civil design for energy and EV infrastructure projects. Collaborate with experts to deliver innovative solutions, mentor junior staff, and ensure high-quality project outco...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$106K - $146K *

Optimize additive manufacturing processes by translating customer designs into efficient production systems, focusing on aerospace and defense applications while driving continuous improvement and col...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $95K *

Lead the charge in developing efficient manufacturing processes for precision sheet metal fabrication. Collaborate closely with engineering and production teams to turn customer designs into high-qual...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $185K *

Drive power innovation by leading electrical design projects that interface with diverse teams, ensuring quality, adherence to specifications, and timely project delivery in a fast-paced engineering e...

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Lead the charge in developing safe, compliant piping systems for power plant projects. You will create optimal layouts, integrate disciplines, and ensure constructability, while mentoring engineers an...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Energy & Utilities

$90K - $110K *

Build expertise by managing diverse civil engineering projects for industrial facilities, leveraging your comprehensive knowledge in oil and gas to ensure successful project execution while collaborat...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Empower your career by managing diverse civil engineering projects for industrial facilities. Utilize your expertise to lead teams, ensure project efficiency, and collaborate across disciplines, impac...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $100K *

Champion complex commissioning and testing of mechanical systems in mission-critical facilities. Collaborate with project teams to ensure high-quality outcomes while mentoring developing specialists t...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Join a collaborative team to design civil engineering solutions, supporting complex projects at a key national security facility. Leverage your expertise to develop high-quality designs and provide te...

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$74K - $102K *

Drive product engineering initiatives by supporting design, development, and launch of innovative products. Collaborate effectively to enhance functionality and cost while managing multiple projects t...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$104K - $170K *

Deliver adaptive mechanical engineering solutions while guiding cross-functional teams and managing diverse projects to ensure success within dynamic environments and client needs...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$108K - $110K *

Shape our production processes through engineering support and project management. Engage with teams for process optimization, troubleshooting, and training to enhance efficiency across operations and...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $159K *

Innovate as a mechanical systems leader, driving projects from concept to completion while enhancing energy efficiency and sustainable practices. Collaborate with multidisciplinary teams to deliver ex...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$101K - $122K *

Join a team that's transforming the nuclear sector by performing procurement engineering analysis, supporting inventory management, and coordinating vendor activities to meet customer needs and enhanc...

Toronto, ONIn-Person

5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $95K *

Unlock your potential as a leader in construction management, guiding WisDOT projects and elevating your career. Join a dynamic team focused on innovative roadway and bridge construction in Southern W...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $215K *

Drive innovation in turbomachinery aerodynamics while collaborating with a cross-functional team to enhance power generation efficiency and design decisions that shape future technology...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $100K *

Join a team that's shaping the future of buildings through innovative mechanical design. Leverage your engineering expertise across diverse sectors, from healthcare to education, while driving busines...

Edmonton, ABIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$93K - $115K *

Drive impactful design and construction engineering for water systems, leading assessments and mentor junior staff while ensuring project quality and sustainability in a collaborative environment...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Lead the charge in substation P&C design, ensuring quality deliverables while mentoring team members and fostering client relationships, all while managing project budgets and schedules effectively...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$110K - $130K *

Drive the industrialization of high-quality plastic components by collaborating with suppliers and cross-functional teams, ensuring robust manufacturing processes and innovative design integration in...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $140K *

Join a team that's driving innovation in mechanical engineering for diverse projects. Leverage your experience in dynamic design, project management, and collaborative problem-solving to contribute to...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a team that's dedicated to technical excellence in geotechnical engineering. Manage multiple projects, perform analyses and authored reports, while leading and mentoring engineers to deliver inno...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.