Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$75K - $115K *

Join our innovative team to develop next-gen materials for 3D printing. Collaborate with engineers to push boundaries from lab exploration to commercialization, optimizing performance and ensuring sea...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $190K *

The Mechanical Engineer will design, develop, and validate medium-voltage power electronics systems, focusing on mass-manufacturable parts and assemblies for power converters. This role involves colla...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Join a dynamic team to enhance and manage extensive network infrastructure, ensuring reliability and compliance across multiple sites. Your expertise will drive security strategies and innovative solu...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$88K - $155K *

Reimagine wastewater system planning by managing complex projects, forecasting needs, and collaborating with communities to ensure efficient, reliable service while supporting regional growth and envi...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$73K - $118K *

Join a team that's dedicated to innovative mechanical design for high-output engines. Drive the development and documentation of components, enhancing performance in mobile and stationary applications...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Shape the future of AI/ML-enabled security solutions through innovative mechanical product design, collaborating across disciplines to drive projects from concept to production while managing timeline...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $135K *

Join a dynamic team to enhance production efficiency and implement engineering solutions. Drive continuous improvement initiatives, supervise teams, and master SAP, ensuring optimal plant operations a...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $135K *

Partner with us to enhance production efficiency and operational readiness by leading cross-functional teams, supervising staff, and championing continuous improvement initiatives using advanced SAP s...

4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Transform the manufacturing process by leading the development and implementation of assembly systems. Collaborate across teams to drive efficiency, ensure quality, and streamline operations from conc...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Lead the charge in designing and detailing roadway and highway projects. Collaborate on geometric analyses and calculations while ensuring compliance with engineering standards to enhance transportati...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Shape the future of transportation by applying engineering expertise to roadway and multimodal projects, ensuring design compliance, conducting analyses, and collaborating with diverse teams while adv...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$96K - $144K *

Take ownership of complex geotechnical projects, leveraging your expertise and leadership to exceed client expectations while developing client relationships and driving business growth...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$120K - $160K *

Join a team that's dedicated to innovative structural engineering solutions. Collaborate with multidisciplinary teams to deliver projects across various sectors, ensuring compliance and excellence in...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Transform industrial electrical systems with your expertise. Lead projects, mentor talent, and ensure high standards of technical excellence while driving efficiency and safety in design and execution...

2 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Empower the future of clean energy by designing advanced nuclear systems at Centrus Energy. Contribute to thermal-fluid modeling, collaborate with experts, and enhance national energy security through...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Shape the future of wearable technology by crafting ergonomic, stylish designs for body-worn devices. Collaborate across teams to ensure a seamless transition from concept to production, focusing on u...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $110K *

Oversee high-voltage electrical maintenance and improvements. Lead vendor repairs, manage preventive maintenance, ensure compliance, and document activities to enhance system reliability and safety fo...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $110K *

Shape the future of electrical maintenance by providing expert high-voltage support, enhancing system reliability, and leading strategic improvements to ensure full compliance and operational excellen...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$70K - $95K *

Drive the planning, execution, and management of multiple projects for DoD customers, ensuring timely delivery within budget. Collaborate with cross-functional teams to develop statements of work and...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Drive the design and development of innovative automotive glass tooling solutions, ensuring project alignment with budgets and timelines while collaborating effectively with multiple stakeholders and...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Optimize the construction project lifecycle by collaborating with project managers and superintendents to maintain quality, communicate effectively, and support estimating, scheduling, and documentati...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $110K *

Drive complex structural engineering projects while providing expert leadership and mentoring. Collaborate with cross-functional teams to ensure design accuracy and compliance with industry standards...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $95K *

Join a dynamic team as you contribute to all phases of high-end residential projects, collaborating closely with superintendents and project managers to ensure quality execution and maintain positive...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Lead the charge in optimizing raw materials processes, supporting cross-functional teams to enhance manufacturing quality and productivity through continuous improvement initiatives and supplier colla...

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a team that's empowering clients to achieve energy-efficient building solutions while developing innovative designs and ensuring compliance with specifications and codes to shape a greener future...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.