Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $140K *

Make your mark at the intersection of AI and engineering, applying advanced techniques to enhance structural simulations. Collaborate with cross-functional teams to innovate tools for faster, smarter...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Drive growth and excellence as you lead a dynamic team in engineering consulting. Manage operations across multiple service lines, ensuring quality and safety while overseeing strategic development an...

1 week ago

  •   11 - 15 years exp.  •   Technical Services

$110K - $150K *

Advance your career by applying engineering techniques to develop, analyze, and experiment with innovative materials. Lead projects and solve complex manufacturing challenges with expert knowledge in...

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$105K - $135K *

Elevate your career by leading innovative mechanical engineering solutions for complex biotechnology facilities. Leverage your expertise in HVAC and plumbing systems to enhance client operations and p...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $150K *

Unlock potential by collaborating with multidisciplinary teams to engineer innovative utility solutions for industrial clients, driving project success and developing process utility systems while men...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $150K *

Inspire innovative solutions as you develop and execute process utility systems, ensuring project success through collaboration with multidisciplinary teams and best practices. Engage in diverse proje...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Unlock your potential as you guide the design of HVAC and plumbing systems for advanced facilities. Collaborate with teams to ensure the delivery of high-quality engineering solutions while managing p...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Join a collaborative team to lead complex engineering projects in HVAC and mechanical systems, mentor staff, and ensure compliance with codes and standards while delivering exceptional solutions that...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $130K *

Unlock efficiency by leading extrusion processes, enhancing production, and driving quality improvements through cross-functional collaboration and data-driven solutions in a fast-paced manufacturing...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Make your mark at the forefront of sustainable technology by leading the design and development of electrochemical systems for metal recovery, driving innovation from lab prototypes to commercial solu...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$111K - $167K *

Join a dynamic Manufacturing Team focused on cutting-edge defense hardware. Take ownership of the manufacturing value chain, develop innovative tooling solutions, and collaborate hands-on to deliver h...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$124K - $154K *

Lead the electrical design of modular infrastructure projects, overseeing system architecture from concept to production, while providing technical guidance across teams to ensure compliance and optim...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $125K *

Champion innovative design and engineering as you create web pages that effectively communicate complex financial products. Collaborate closely to drive brand look and feel, converting designs into li...

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Empower a dynamic engineering team by developing efficient CNC processes for new products, ensuring manufacturability and cost-effectiveness while leading projects and collaborating cross-functionally...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Lead the design and execution of structural engineering projects, collaborating with teams to deliver safe, efficient, and high-quality construction solutions for industrial clients while ensuring com...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Join a team that's pivotal in restoring power generation units efficiently. You'll coordinate recovery plans, mentor project managers, and collaborate with manufacturing partners, ensuring seamless ex...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Create and ensure high-quality standards for manufacturing processes. Collaborate with teams to enhance product reliability and efficiency while managing quality audits and continuous improvement init...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$72K - $93K *

Innovate civil engineering solutions by managing diverse projects in transportation, general infrastructure, and water/wastewater systems. Collaborate with teams to design, analyze, and implement impr...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$72K - $93K *

Discover innovative solutions as you collaborate on civil engineering projects, focusing on transportation, infrastructure, and water systems. Leverage your design expertise to enhance community infra...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$78K - $100K *

Take ownership of technical innovation in building science by leading field trials, managing stakeholder relationships, and driving product performance insights that influence commercial launches and...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Optimize the lifecycle of natural gas distribution projects, collaborating with engineers and stakeholders. Your role involves design reviews, calculations, route development, and estimates, ensuring...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $110K *

Join our team as a Senior Tooling Engineer to enhance tooling processes and lead innovative projects. You will oversee tooling build timelines and implement best practices while ensuring high-quality...

Newmarket, ONIn-Person

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $225K *

Pioneer innovative engineering solutions by leading design, analysis, and field investigations. Collaborate with clients and professionals while developing business opportunities to enhance our team a...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$80K - $95K *

Drive process excellence by improving assembly operations and fostering collaboration across teams. Leverage your problem-solving skills to enhance safety, quality, delivery, and cost while implementi...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Unlock your potential by owning the tooling strategy for complex airframe assemblies. Collaborate with cross-functional teams to design and implement innovative tooling solutions, ensuring accuracy an...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.