Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$85K - $92K *

The Staff Geotechnical Engineer will assist with complex civil engineering projects, focusing on geotechnical instrumentation and investigations. This role involves preparing design documents, perform...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead product development projects from concept to launch, ensuring design integrity and compliance with specifications while coordinating cross-functional teams and managing engineering deliverables t...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$190K - $252K *

Lead the charge in pioneering land use and development strategies for grid-scale Battery Energy Storage Systems. Engage with stakeholders, manage due diligence, and ensure regulatory compliance to fac...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $130K *

Lead the charge in optimizing PCBA manufacturing processes for space and terrestrial applications. Collaborate cross-functionally, provide technical guidance, troubleshoot issues, and drive continuous...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Drive the design and oversight of structural engineering projects, ensuring resilient structures that meet client needs and regulatory standards. Collaborate with architects and contractors to deliver...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$79K - $158K *

Design and optimize material flows to enhance efficiency and support production ramp-ups in a manufacturing environment, driving lean processes and inventory management initiatives to improve overall...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $82K *

Transform your career by collaborating on diverse civil engineering projects, focusing on water distribution, roadways, and environmental designs. Engage with senior engineers and contribute to innova...

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $82K *

Empower your career as a Civil Engineer, collaborating with senior teams on diverse projects in industrial, municipal, and environmental sectors. Engage in dynamic designs, calculations, and site insp...

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $82K *

Shape the future of infrastructure by collaborating with seasoned engineers on innovative civil projects, enhancing your skills in design, analysis, and regulatory compliance within a supportive, hybr...

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$137K - $206K *

Explore your potential as a Principal Application Engineer, driving technical sales and customer engagement in cutting-edge power solutions. Leverage your expertise to develop requirements and design...

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $145K *

Lead the charge in innovative casting solutions, overseeing technical processes, driving process excellence, and mentoring engineers while ensuring quality and compliance in high-performance environme...

1 week ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$80K - $95K *

Lead environmental engineering projects, providing expert guidance and solutions to ensure compliance, risk assessment, and field data analysis, fostering collaboration across technical and non-techni...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Discover innovative approaches to environmental projects, leading engineering and consulting efforts. Engage in diverse assessments, risk evaluations, and compliance strategies to ensure quality and s...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Join a team that's dedicated to delivering innovative environmental solutions through engineering and consulting, while ensuring compliance and sustainability across various projects and client needs...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $95K *

Manage comprehensive environmental projects, perform site investigations, and offer engineering insights while ensuring compliance with regulations through effective communication with technical and n...

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $130K *

Join a team that’s driving innovation in microelectronics assembly! Contribute your engineering expertise to enhance production processes and lead projects while collaborating with a dynamic team in a...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Champion land development initiatives by leading project teams, managing client relations, and ensuring compliance with Ontario’s regulations. Engage in a dynamic environment that promotes professiona...

Mississauga, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Champion innovative structural designs by leading diverse engineering teams, mentoring junior engineers, and ensuring project success through client collaboration and technical expertise in cutting-ed...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in transforming structural projects by collaborating with teams, overseeing design and construction phases, and ensuring client satisfaction through effective communication and project...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $95K *

Drive structural design and collaboration on commercial and government projects. Optimize project delivery through effective communication, teamwork, and leadership while ensuring on-time, on-budget c...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$70K - $120K *

Unlock potential by designing and developing innovative power electronics and embedded systems for vehicles and equipment, collaborating with teams to validate and support production quality...

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$72K - $111K *

Champion the management of project records and contractor communications while ensuring compliance with guidelines. Engage with stakeholders and support project completion, contributing to successful...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $90K *

Join a dynamic team to enhance manufacturing processes, drive continuous improvement, and support new product introductions. You’ll collaborate cross-functionally to solve challenges, optimize efficie...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Accelerate progress at our engineering practice by leading the Community Infrastructure team. You'll drive business development strategies, engage with clients, and manage complex engineering projects...

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$125K - $150K *

Join a dynamic infrastructure team to drive business development and lead engineering projects, leveraging 15+ years of expertise in commercial client management, permitting, and strategic planning to...

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.