Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $95K *

Transform advanced materials development and manufacturing processes, focusing on experimental techniques, collaboration with cross-functional teams, and innovative solutions for reliable production c...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Execute materials testing and characterization for fusion materials, collaborating with multidisciplinary teams to enhance and evaluate specialty materials in a dynamic environment...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $95K *

Unlock your potential by driving innovations in materials engineering. Lead process development and enhancements to reduce variability while collaborating with teams to maximize efficiency and deliver...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $115K *

Lead the charge in developing optical thin-film products, utilizing expertise in sputtering and evaporation processes. Mentor entry-level engineers while collaborating with cross-functional teams to d...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$107K - $144K *

Lead the charge in establishing a cutting-edge materials lab for aerospace applications. You will design processes, execute testing campaigns, and collaborate with engineers to drive innovations in su...

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Elevate your career by leading failure analysis investigations and collaborating with a skilled team. Drive critical material testing and enhance product quality for top-tier clients while utilizing a...

4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Champion innovative thin film materials and processes, leading the design and production of optical products while mentoring entry-level engineers and engaging with internal stakeholders across multip...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock the potential of aerospace materials as a hands-on Metallurgical Engineer, ensuring integrity through forging and heat treatment processes while collaborating with cross-functional teams to dri...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Accelerate innovation by applying advanced materials science to develop new products, enhance manufacturing processes, and resolve quality issues. Collaborate across teams to lead projects and mentor...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Shape the future of liquid sensing technology by owning the mechanical design of innovative transmitters for critical industrial applications, ensuring compliance with stringent EN and C1D2 standards...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$198K - $267K *

Optimize material technologies for innovative products, driving R&D and managing processes in metals and coatings to enhance user experience and ensure product reliability across multiple applications...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$87K - $131K *

Champion innovative sealing solutions through design and support, ensure manufacturability, collaborate with cross-functional teams, and drive product excellence from conception to validation in a fas...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Optimize and lead root-cause analysis for battery materials and failures. Collaborate cross-functionally to ensure product integrity, safety, and quality improvements while implementing corrective act...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Lead investigations into battery failures, translating data into actionable fixes. Collaborate cross-functionally to enhance materials quality and product performance, ensuring safety and customer tru...

Thornhill, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Advance the development and optimization of NdFeB magnet fabrication by driving process improvements through innovative engineering methods and collaboration, ensuring scalability from lab to producti...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $107K *

Reimagine product development by designing innovative industrial solutions across various manufacturing processes. Collaborate cross-functionally to drive design, testing, and production transitions w...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Build your expertise in metallurgical engineering to enhance product performance, collaborate with cross-functional teams, and lead innovative projects that drive productivity and quality in manufactu...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $120K *

Grow your career with a collaborative team where you’ll enhance materials testing and contribute to cutting-edge advancements in metal 3D printing technology, while gaining hands-on experience and ins...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Transform alloy breakthroughs into market-ready products by leading hands-on testing and characterization. Collaborate with engineers and labs to ensure quality and innovation in product development...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$124K - $171K *

Unlock your potential by solving complex mechanical challenges, designing innovative tooling, and collaborating with engineering teams to enhance performance and solve critical issues throughout the p...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$92K - $110K *

Deliver engineering expertise in process design and documentation, supporting projects from proposal to commissioning. Collaborate with cross-functional teams to ensure safe, efficient, and accurate s...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$92K - $110K *

Advance your engineering career by designing innovative chemical-resistant solutions. Collaborate with project teams and suppliers to prepare engineering calculations and documentation for complex ind...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$115K - $150K *

Join a team that's pushing the boundaries of materials science in medium voltage Solid State Transformer products. Lead process development and drive innovative solutions while collaborating across en...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $160K *

Drive innovation in materials for solid state transformers by leading selection, development, and qualification processes, ensuring reliability and performance. Collaborate across teams to establish m...

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$87K - $130K *

Join a team that's advancing neuromodulation therapies through innovative materials engineering. Contribute to dynamic research, support product development, and enhance implantable medical devices wi...

Yesterday

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.