Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$100K - $125K *

Join a team where you will drive strategic planning and enhance operational frameworks to optimize performance and foster collaboration across departments, contributing to transformative solutions and...

California, USRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$70K - $115K *

Join a team that's transforming data into actionable insights to enhance warehouse operations. Collaborate with leadership to implement tools, lead projects, and drive data-driven decision-making acro...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$70K - $115K *

Advance warehouse operations by transforming data into actionable insights. Collaborate with leadership to build dashboards, implement tools, and support data-driven decisions while leading projects a...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$129K - $185K *

Transform data into actionable insights by leading a team of analytics engineers. Drive collaboration across departments to ensure data quality and governance while delivering scalable analytics solut...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Empower our analytics strategy to enhance dealer engagement and drive commercial growth. Lead a high-performing team to transform complex data into actionable insights that strengthen competitive adva...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$195K - $245K *

Join a dynamic team as you leverage data-driven insights to optimize omnichannel marketing strategies. Collaborate with cross-functional partners to enhance customer engagement and drive impactful res...

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$175K - $210K *

Empower your career by leading a high-impact data lineage initiative, driving governance and execution across teams. Collaborate with stakeholders to align plans, manage dependencies, and ensure succe...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$163K - $188K *

Lead the charge in transforming data into actionable insights for growth marketing. Own analytics frameworks, drive experiments, and partner with leadership to optimize customer acquisition strategies...

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Empower data excellence by analyzing and enhancing third-party data flows in wealth management. Collaborate across teams to ensure data quality, drive actionable insights, and support strategic decisi...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by analyzing and enhancing third-party data flows in wealth management. Collaborate with cross-functional teams to improve data quality, drive actionable insights, and support enterpr...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$191K - $277K *

Join a team that's enhancing quantitative modeling solutions and developing innovative strategies for the asset management sector, leveraging advanced analytics and AI tools to drive impactful results...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Lead the charge in managing a team of data analysts to develop complex reports, analyze data, and provide technical guidance, ensuring effective communication with clients and senior management while...

Texas, USRemote

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$163K - $245K *

Partner with us to drive commercial success by transforming complex data into key insights. Collaborate across functions to shape strategies, develop scalable reports, and enhance decision-making for...

1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Elevate your career by leading U.S. media strategy across consumer and healthcare audiences. Drive integrated planning, agency governance, and performance measurement to optimize media investments and...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $180K *

Innovate with data as a key analytical partner, transforming insights into actionable strategies across customer service, operations, and ecommerce to enhance performance and drive business success...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $192K *

Optimize customer engagement through strategic lifecycle marketing. Lead multi-channel initiatives to enhance customer lifetime value, leveraging data-driven insights and performance metrics to shape...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Unlock potential by providing expert analysis and strategic consultation on compensation matters. Collaborate on benchmarking, compliance, and annual processes to align compensation with organizationa...

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$162K - $203K *

Elevate program management excellence by leading a global PMO, driving complex initiatives, establishing governance, and fostering cross-functional collaboration to achieve measurable outcomes and enh...

Reposted 6 days ago

  •   11 - 15 years exp.  •   Media

$165K - $235K *

Join a team that's driving innovation in data and analytics. Lead practice standards, enhance client delivery, and monitor performance metrics to ensure success across diverse projects and teams...

Today

  •   Less than 5 years exp.  •   Business Services

$95K - $115K *

Join a team that's modernizing critical utility applications. As a Senior Business Analyst, you'll gather requirements, enhance processes, and ensure seamless delivery of solutions while retaining ess...

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform business challenges into actionable insights by leveraging advanced analytics, decision science, and machine learning. Collaborate with leaders to enhance customer experience and drive enter...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$160K - $210K *

Lead the charge in shaping the strategy and operational integration for Member Services, driving performance insights and transformation initiatives while collaborating cross-functionally to enhance m...

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Drive the strategic direction and execution of vehicle remarketing operations, maximizing retention values and optimizing performance through data-driven strategies and strong partnerships in a dynami...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Join a team that's redefining vehicle remarketing strategies, driving operational excellence and maximizing retention values through data-driven insights and strong partnerships in a dynamic marketpla...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$178K - $222K *

Unlock potential by leading strategic initiatives that drive growth and innovation. Collaborate across departments to enhance operational efficiency and deliver impactful solutions that align with org...

Today

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.