Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$150K - $200K *

Pioneer integrated marketing strategies, optimizing paid ads while elevating local SEO. Own customer journeys and brand consistency to drive lead generation, scaling operations for sustained growth ac...

1 month ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $160K *

Transform agency partnerships by leading business development and sales initiatives, leveraging healthcare data and media expertise to drive revenue growth and enhance customer loyalty across multiple...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $180K *

Shape the future of marketing technology strategy by driving enterprise roadmap initiatives, aligning business goals with technology solutions, and fostering collaboration across teams to enhance cust...

Today

  •   5 - 7 years exp.  •   Media

$75K - $180K *

Drive the enterprise Martech roadmap, connecting business goals to technology solutions. Collaborate with cross-functional teams to optimize data, governance, and analytics, ensuring measurable growth...

Today

  •   5 - 7 years exp.  •   Media

$128K - $192K *

Drive data-driven marketing strategies to optimize investments, enhance performance, and deliver actionable insights. Collaborate cross-functionally to address complex business challenges and influenc...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$128K - $192K *

Shape data-driven marketing strategies that enhance customer engagement and retention. Collaborate across teams to deliver actionable insights and optimize campaign performance, driving measurable gro...

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$215K - $315K *

Partner with us to drive data partnerships, shaping strategy and execution. Lead sourcing, negotiations, and relationship management to create value in a rapidly evolving market. Build a team and esta...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $140K *

Champion data-driven decision-making by supporting clients in developing and implementing effective data strategies and governance frameworks, ensuring alignment with business objectives and enhancing...

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$113K - $133K *

Help us drive growth by managing strategic healthcare and financial services accounts, leveraging data collaboration and measurement solutions to meet client objectives and achieve revenue targets whi...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$159K - $234K *

Champion the Financial Services product strategy, driving innovative solutions across Consumer Intelligence, Planning & Activation, and Measurement & Optimization for banks and financial institutions...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$159K - $234K *

Join our team to drive product strategy for Financial Services, focusing on Consumer Intelligence, Planning & Activation, and Measurement & Optimization. Collaborate with cross-functional teams to del...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$159K - $234K *

Join a dynamic team to shape the future of financial services through innovative product strategies, driving impactful solutions across consumer intelligence, planning, and measurement for banks and f...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $170K *

Drive the evolution of Legal Operations analytics by building scalable data capabilities, modernizing reporting, integrating AI, and establishing predictive models to enhance decision-making and opera...

United StatesRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $130K *

Drive integrated marketing strategies that elevate cinema as a premium platform, collaborating across teams to create innovative, revenue-generating solutions and compelling narratives that resonate w...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$124K - $180K *

Lead the charge in developing strategic partnerships and advancing measurement maturity. Collaborate with cross-functional teams to deliver insights and drive account growth while influencing stakehol...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Elevate your career by joining a dynamic team that leverages AI and machine learning to drive data-driven solutions, optimize business strategies, and enhance customer experiences across a vast ecosys...

Toronto, ONIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $230K *

Unlock potential by driving strategic sales initiatives for major clients. Engage in lead origination, account management, and growth strategies in the Retail and CPG sectors, leveraging industry insi...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Partner with us to drive data product value by bridging business needs and technical execution. Lead prioritization, governance, and stakeholder engagement to ensure impactful analytics solutions that...

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$130K - $210K *

Drive impactful consulting projects for financial institutions, leveraging analytics and strategy to enhance growth and profitability. Collaborate with teams to deliver tailored solutions that address...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $210K *

Join a team that's driving impactful consulting solutions for financial institutions. Leverage your expertise in banking and analytics to enhance client growth and profitability while managing strateg...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $105K *

Champion client success by leading a high-performing client servicing team, driving operational excellence, and enhancing team engagement through effective coaching and strategic planning...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$223K - $307K *

Drive R&D capital allocation and engineering operations, partnering with senior leaders to optimize product-level ROI and workforce strategy in a fast-paced, AI-driven environment. Shape finance opera...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$223K - $307K *

Lead R&D finance operations by driving capital allocation, optimizing engineering economics, and shaping workforce strategies to enhance product-level ROI in a fast-paced, AI-driven environment...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$223K - $307K *

Shape the future of R&D finance by driving capital allocation, optimizing engineering operations, and building a high-performing team to support rapid growth in AI-enabled software development...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $188K *

Lead the design and execution of scalable data pipelines and cloud-based architectures for a lending business. Drive analytics solutions that enhance decision-making for Mortgage and Personal Loans th...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.