Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$150K - $180K *

Pioneer innovative strategies in Data & AI, driving revenue growth and client relationships. Lead a dynamic team to transform market opportunities into impactful solutions, ensuring alignment between...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$160K - $200K *

Lead transformative initiatives in Data & AI, driving revenue growth and strategic market positioning. Cultivate client relationships and architect innovative solutions while mentoring a high-performi...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$160K - $180K *

Lead a dynamic team of developers while driving impactful technical solutions. Oversee projects, align business needs with technical execution, and ensure high-quality delivery through effective manag...

Toronto, ONIn-Person

4 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$145K - $175K *

Unlock potential by serving as a strategic advisor to enterprise clients, guiding them through complex stakeholder environments with predictive intelligence and data-driven insights to drive impactful...

RemoteRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$98K - $137K *

Transform analytics delivery by executing operational oversight, optimizing workflows, and driving innovation. Collaborate with teams to develop scalable products using AI and automation tools, ensuri...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$185K - $344K *

Advance enterprise patient intelligence by leading strategy, governance, and analytics. Collaborate across functions to enhance decision-making and drive insights that improve patient outcomes and bus...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead and scale our enterprise customer success function, ensuring complex customers achieve rapid value and long-term success through effective onboarding, relationship building, and team mentorship i...

Austin, TXRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$158K - $199K *

Lead the charge in driving strategic growth and client retention for major global accounts. Build trusted relationships with senior leaders, delivering value and innovative solutions while managing a...

RemoteRemote

2 days ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Join a dynamic team as you drive strategic growth and client retention for major global accounts. Leverage your expertise to build trusted relationships, deliver value, and execute innovative solution...

2 days ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Champion client success by leading strategic initiatives for global accounts, driving growth and retention through trusted relationships and innovative solutions. Leverage expertise to maximize value...

North Carolina, USRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Drive strategic account management for global clients, focusing on value delivery, retention, and growth. Build trusted relationships with senior leaders, develop tailored solutions, and lead cross-fu...

New York City, NYRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$158K - $199K *

Lead strategic initiatives for global clients, driving growth and retention through trusted relationships and innovative solutions. Collaborate across teams to maximize client value and achieve sales...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$150K - $170K *

Unlock potential by leading performance intelligence across diverse media channels. Synthesize data into strategic insights, optimize cross-channel efforts, and drive measurable business outcomes thro...

1 week ago

  •   8 - 10 years exp.  •   Media

$94K - $142K *

Drive impactful customer engagement by managing RFPs and sustainability reporting, collaborating across teams to enhance transparency and compliance while optimizing processes with innovative technolo...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$94K - $142K *

Join a team that's advancing global customer engagement through impactful project management and compliance support, driving transparency in sustainability and ESG initiatives while collaborating acro...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$156K - $195K *

Champion the global eDiscovery Technology practice, leading a diverse team to innovate AI-assisted workflows, ensuring defensibility and quality across jurisdictions while driving growth and operation...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $110K *

Unlock insights from diverse data sources to drive strategic decisions. Collaborate with teams to enhance analytical processes, evaluate performance, and deliver actionable recommendations that influe...

Abbotsford, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$95K - $115K *

Champion data excellence by leading master data management and governance initiatives. Drive operational continuity, enhance data quality, and implement automation across enterprise platforms while fo...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive compliance excellence by bridging business, risk, and IT teams. Leverage your expertise in Financial Crime Compliance to enhance operational workflows and ensure regulatory adherence while foste...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$110K - $130K *

Elevate product execution by translating client needs into actionable requirements, collaborating with engineering and data science teams to deliver standardized measurement solutions across various c...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$112K - $149K *

Join a team that's shaping internal communications strategies to engage and inform employees across a global technology organization. Collaborate with leaders to translate complex topics into clear me...

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Grow relationships with high-value client accounts while leading multidisciplinary teams to deliver integrated marketing strategies. Ensure quality execution, financial performance, and overall succes...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Lead the charge in delivering exceptional client services for high-value accounts. Develop integrated marketing strategies, oversee multidisciplinary teams, and drive account growth while ensuring qua...

Lanham, MDRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Accelerate enterprise customer success by leading the team, ensuring optimal onboarding, and fostering strong executive relationships. Drive operational excellence and mentor talent to achieve top-tie...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Elevate customer engagement by leading retention marketing strategies and CRM initiatives. Drive growth through innovative campaigns, optimize customer journeys, and manage a dynamic team to enhance l...

3 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.