Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$160K - $200K *

Advance your career by driving new business growth across North America. Build strategic relationships with senior leaders in AI and technology, leading complex enterprise sales cycles and delivering...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $180K *

Lead strategic health plan implementations and optimize client solutions. Drive cross-functional collaboration, manage complex projects, and enhance operational workflows to ensure successful launches...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$172K - $222K *

Champion the AI strategy for our go-to-market teams, driving innovation across Sales, Customer Success, Professional Services, and Partnerships. Lead initiatives that enhance customer engagement and o...

Toronto, ONIn-Person

3 days ago

  •   11 - 15 years exp.  •   Media

$131K - $197K *

Unlock insights by owning product performance analytics, centralizing reporting, and driving data-driven decisions. Collaborate with cross-functional teams to connect product metrics to revenue, ensur...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$131K - $197K *

Drive data-driven decisions by centralizing product performance analytics. Collaborate with cross-functional teams to simplify complex data into actionable insights that inform leadership and enhance...

Yesterday

  •   Less than 5 years exp.  •   Consumer Technology

$141K - $169K *

Champion the development and delivery of data products, collaborating with stakeholders to translate business needs into actionable roadmaps. Drive product vision, prioritize backlogs, and ensure effe...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$147K - $176K *

Join a team that's shaping the future of data products. As a Manager, you'll drive the vision and implementation of data solutions, collaborating with stakeholders to enhance data accessibility and go...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$95K *

Elevate business insights by analyzing complex data sets and developing impactful reports. Collaborate cross-functionally to drive strategic initiatives and improve data governance, enhancing our deci...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$76K - $125K *

Join a team that's dedicated to delivering accurate sales reporting and data maintenance. This role supports sales leaders and partners by managing reporting queues, ensuring data integrity, and enhan...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$76K - $125K *

Deliver reliable sales reporting and data maintenance to empower sales leaders and partners. Manage recurring reporting tasks, validate data accuracy, and enhance Tableau dashboards, ensuring informed...

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$250K - $350K *

Transform enterprise sales by defining strategies for upmarket growth, driving customer engagement, and building a high-performing team. Collaborate closely with product and partners to enhance adopti...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$122K - $210K *

Unlock potential by leading analytics initiatives across multiple business lines, driving metrics and reporting from definition to delivery. Collaborate with stakeholders to transform data into action...

Today

  •   8 - 10 years exp.  •   Business Services

$122K - $210K *

Advance analytics capabilities by leading metrics, reporting, and data engineering across multiple business lines. Collaborate with stakeholders to deliver actionable insights and maintain high-qualit...

Today

  •   8 - 10 years exp.  •   Business Services

$166K - $200K *

Join a team that's redefining software engineering leadership by driving innovation, managing cross-functional teams, and ensuring high-quality development processes. Collaborate with diverse stakehol...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$124K - $143K *

Unlock insights as a Marketing Analytics Manager, driving data analysis across channels. Collaborate with teams to enhance reporting, measurement, and performance evaluation, while mentoring analysts...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$96K - $174K *

Elevate media strategy through data-driven insights and analytics. Lead initiatives that connect media investments to business outcomes, collaborating with marketing partners to optimize performance a...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$130K - $190K *

Pioneer analytics excellence by leading North America's service operations strategy. Drive data-driven decision-making, enhance performance visibility, and build scalable analytics capabilities to del...

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $190K *

Drive the North America Service Strategy & Operations analytics vision, enhancing decision support through data and AI. Collaborate with senior leaders to translate insights into actionable business o...

San Francisco, CARemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$175K - $210K *

Join us to drive operational excellence in BI & Data Warehousing, delivering impactful dashboards and analytics solutions while collaborating with cross-functional teams to enhance our data infrastruc...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $210K *

Drive the evolution of BI and Data Warehousing with a focus on reliability and scalability. Manage cross-functional collaboration to deliver impactful data visualizations, ensuring operational excelle...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $210K *

Join a team that's transforming data into actionable insights, focusing on operational excellence, data quality, and BI innovation to support monetization and AI efforts, driving Meta's growth and enh...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$239K - $265K *

Champion customer success by leading a global team to enhance enterprise support, drive proactive account health, and implement scalable service models for complex accounts and fleet partners, ensurin...

1 week ago

  •   11 - 15 years exp.  •   Transportation

$150K - $180K *

Lead the charge in strategic financial planning and analysis, driving enterprise-wide budgeting, forecasting, and performance insights to optimize business outcomes and support executive decision-maki...

RemoteRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$145K - $165K *

Lead the Business Analytics team to deliver actionable insights that shape client strategies, optimize media planning, and drive impactful marketing solutions through sophisticated analytics and colla...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$145K - $175K *

Elevate strategic data analytics efforts by transforming insights into actionable narratives while driving collaboration across teams to optimize client media plans and enhance audience targeting thro...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.