Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Sales Director - AI & Data Services
$160K - $200K *
Advance your career by driving new business growth across North America. Build strategic relationships with senior leaders in AI and technology, leading complex enterprise sales cycles and delivering...
3 weeks ago
$160K - $180K *
Lead strategic health plan implementations and optimize client solutions. Drive cross-functional collaboration, manage complex projects, and enhance operational workflows to ensure successful launches...
Yesterday
Senior Director, GTM AI Product Leader
$172K - $222K *
Champion the AI strategy for our go-to-market teams, driving innovation across Sales, Customer Success, Professional Services, and Partnerships. Lead initiatives that enhance customer engagement and o...
3 days ago
Senior Analyst, Topline Finance Analytics
$131K - $197K *
Unlock insights by owning product performance analytics, centralizing reporting, and driving data-driven decisions. Collaborate with cross-functional teams to connect product metrics to revenue, ensur...
Yesterday
Senior Analyst, Topline Finance Analytics
$131K - $197K *
Drive data-driven decisions by centralizing product performance analytics. Collaborate with cross-functional teams to simplify complex data into actionable insights that inform leadership and enhance...
Yesterday
$141K - $169K *
Champion the development and delivery of data products, collaborating with stakeholders to translate business needs into actionable roadmaps. Drive product vision, prioritize backlogs, and ensure effe...
2 weeks ago
$147K - $176K *
Join a team that's shaping the future of data products. As a Manager, you'll drive the vision and implementation of data solutions, collaborating with stakeholders to enhance data accessibility and go...
2 weeks ago
Data Analyst - Business Insights
$95K *
Elevate business insights by analyzing complex data sets and developing impactful reports. Collaborate cross-functionally to drive strategic initiatives and improve data governance, enhancing our deci...
Reposted 2 weeks ago
Senior Analyst, Data Analytics
$76K - $125K *
Join a team that's dedicated to delivering accurate sales reporting and data maintenance. This role supports sales leaders and partners by managing reporting queues, ensuring data integrity, and enhan...
3 weeks ago
Senior Analyst, Data Analytics
$76K - $125K *
Deliver reliable sales reporting and data maintenance to empower sales leaders and partners. Manage recurring reporting tasks, validate data accuracy, and enhance Tableau dashboards, ensuring informed...
3 weeks ago
$250K - $350K *
Transform enterprise sales by defining strategies for upmarket growth, driving customer engagement, and building a high-performing team. Collaborate closely with product and partners to enhance adopti...
3 weeks ago
$122K - $210K *
Unlock potential by leading analytics initiatives across multiple business lines, driving metrics and reporting from definition to delivery. Collaborate with stakeholders to transform data into action...
Today
$122K - $210K *
Advance analytics capabilities by leading metrics, reporting, and data engineering across multiple business lines. Collaborate with stakeholders to deliver actionable insights and maintain high-qualit...
Today
Senior Director, Software Engineering
$166K - $200K *
Join a team that's redefining software engineering leadership by driving innovation, managing cross-functional teams, and ensuring high-quality development processes. Collaborate with diverse stakehol...
2 weeks ago
Manager, Marketing Analytics (Channel & Partner Performance)
$124K - $143K *
Unlock insights as a Marketing Analytics Manager, driving data analysis across channels. Collaborate with teams to enhance reporting, measurement, and performance evaluation, while mentoring analysts...
Yesterday
Sr Business Analysis Manager - Media Analytics, Mint Mobile
$96K - $174K *
Elevate media strategy through data-driven insights and analytics. Lead initiatives that connect media investments to business outcomes, collaborating with marketing partners to optimize performance a...
1 week ago
Sr. Manager, Service Strategy & Operations Analytics
$130K - $190K *
Pioneer analytics excellence by leading North America's service operations strategy. Drive data-driven decision-making, enhance performance visibility, and build scalable analytics capabilities to del...
5 days ago
Sr. Manager, Service Strategy & Operations Analytics
$130K - $190K *
Drive the North America Service Strategy & Operations analytics vision, enhancing decision support through data and AI. Collaborate with senior leaders to translate insights into actionable business o...
5 days ago
Data Engineering Leader, Analytics
$175K - $210K *
Join us to drive operational excellence in BI & Data Warehousing, delivering impactful dashboards and analytics solutions while collaborating with cross-functional teams to enhance our data infrastruc...
Reposted 2 weeks ago
Data Engineering Leader, Analytics
$175K - $210K *
Drive the evolution of BI and Data Warehousing with a focus on reliability and scalability. Manage cross-functional collaboration to deliver impactful data visualizations, ensuring operational excelle...
Reposted 2 weeks ago
Data Engineering Leader, Analytics
$175K - $210K *
Join a team that's transforming data into actionable insights, focusing on operational excellence, data quality, and BI innovation to support monetization and AI efforts, driving Meta's growth and enh...
Reposted 2 weeks ago
Director, Customer Experience, U4B & Fleet Partnerships
$239K - $265K *
Champion customer success by leading a global team to enhance enterprise support, drive proactive account health, and implement scalable service models for complex accounts and fleet partners, ensurin...
1 week ago
Financial Planning & Analytics Senior Director
$150K - $180K *
Lead the charge in strategic financial planning and analysis, driving enterprise-wide budgeting, forecasting, and performance insights to optimize business outcomes and support executive decision-maki...
3 weeks ago
$145K - $165K *
Lead the Business Analytics team to deliver actionable insights that shape client strategies, optimize media planning, and drive impactful marketing solutions through sophisticated analytics and colla...
Reposted 5 days ago
$145K - $175K *
Elevate strategic data analytics efforts by transforming insights into actionable narratives while driving collaboration across teams to optimize client media plans and enhance audience targeting thro...
Reposted 5 days ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.