Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$95K - $115K *

Collaborate with senior leadership to provide critical financial and operational analysis, driving informed business decisions. Oversee accounting transactions and ensure compliance with accounting pr...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$90K - $140K *

Transform analytical insights into strategic growth initiatives by partnering with Sales, Finance, and HR. Drive sales compensation, forecasting, and reporting to enhance visibility into revenue and d...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$250K - $360K *

Elevate your career by driving strategic account growth and fostering executive relationships. Leverage your expertise in AI and cloud solutions to deliver measurable value and expand client partnersh...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$250K - $360K *

Unlock strategic account growth by engaging senior stakeholders and driving AI transformation. Collaborate with internal teams to expand client partnerships and deliver measurable business value while...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$264K - $366K *

Join a team that's redefining digital commerce by leading innovative marketing strategies for premium retail e-commerce, driving customer engagement and conversion across global markets...

Yesterday

  •   11 - 15 years exp.  •   Enterprise Technology

$200K - $235K *

Lead the charge in managing client-facing SaaS products on AWS, ensuring operational excellence, security compliance, and performance optimization while overseeing a dedicated team. Drive innovation a...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $235K *

Elevate operational excellence by leading end-to-end management of client-facing AWS SaaS products, ensuring security, compliance, and optimization while directly engaging in architecture and support...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $235K *

Drive product excellence by owning the lifecycle and security of high-performance client SaaS platforms hosted on AWS. Lead a dedicated team to optimize operations, ensure compliance, and deliver seam...

RemoteRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $235K *

Join a team that's committed to optimizing and securing our AWS-hosted SaaS platforms, ensuring compliance and performance. Take on hands-on leadership in architecture, operations, and product reliabi...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$130K - $140K *

Lead the design and optimization of cloud-based data pipelines, enhancing infrastructure for large-scale datasets while providing technical leadership and ensuring operational readiness in a collabora...

Vancouver, BCIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Media

$200K - $235K *

Drive the management, operation, and security of client-facing SaaS products hosted on AWS. Be a hands-on leader, ensuring platform performance, compliance, and continuous product improvement while su...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$212K - $265K *

Shape the future of commercial analytics by leading data strategy, performance reporting, and opportunity algorithms. Drive impactful insights and foster collaboration across teams to enhance brand ma...

1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Grow your career with a dynamic team implementing data-driven solutions that transform organizations. Collaborate with clients at every level, leveraging your expertise in data strategy, analytics, an...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$187K - $210K *

Champion operational excellence by leading Product Operations, driving innovation, and optimizing workflows. Manage a dedicated team to enhance product delivery, streamline processes, and ensure align...

Austin, TXRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $238K *

Grow your career with a leadership role that drives analytics strategy, manages a dynamic team, and delivers actionable insights across diverse business lines to enhance operational excellence and cli...

2 weeks ago

  •   11 - 15 years exp.  •   Media

$162K - $195K *

Architect the future of data at an enterprise level, driving innovation and operational excellence in data platform engineering. Lead a high-performing team to enhance analytics, AI capabilities, and...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$150K - $180K *

Lead the charge in defining and executing the strategic vision for an enterprise data platform. Drive scalable, secure data capabilities that empower analytics and AI, while fostering collaboration ac...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$150K - $180K *

Deliver strategic vision for enterprise data platform, driving scalable, secure data capabilities. Lead modernization initiatives, partner with stakeholders, and enhance data governance while building...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$232K - $290K *

Lead the charge in optimizing workforce operations and analytics for multi-condition health care services. Develop strategies for capacity planning, staffing, and analytics to drive efficiency and sup...

United StatesRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$111K - $126K *

Innovate data solutions as a Senior Data Analyst, transforming complex data into actionable insights. Collaborate across teams to enhance product performance and drive strategic decisions using advanc...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$136K - $184K *

Drive innovative data solutions by applying ML/AI and advanced analytics to enhance customer experiences. Collaborate with cross-functional teams to build impactful data products and communicate insig...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Join a dynamic team to develop data-driven strategies that enhance market insights and drive growth. Leverage your expertise in data science and analytics to support executive decision-making and lead...

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$218K - $381K *

Analyze complex financial data to drive strategic insights and decision-making. Lead a high-performing team, develop executive presentations, and assess market trends to support corporate leadership i...

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$80K - $95K *

Analyze complex data to deliver strategic real estate insights, manage projects end-to-end, and create impactful visual narratives. Collaborate with advisors to enhance analytics efficiency and mentor...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$140K - $170K *

Drive impactful lifecycle marketing strategies across multiple companies. Own the creation, execution, and optimization of nurture programs that convert leads into loyal customers, leveraging data ana...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.