Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$150K - $180K *

Unlock potential by leading data analytics initiatives to drive insights and support decision-making. Collaborate with stakeholders to develop reports and visualizations, guiding a team of analysts in...

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $215K *

Shape the future of digital analytics by leading architecture and engineering efforts. Drive strategy, governance, and optimization across platforms, ensuring reliable data flow and compliance for imp...

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $95K *

Deliver insights by analyzing diverse data sets using Python and SQL. Collaborate with cross-functional teams to improve workflows and produce actionable reports that support decision-making in a dyna...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Media

$119K - $141K *

Unlock potential by leading site analytics and conversion optimization efforts, analyzing consumer behavior to enhance revenue. Collaborate cross-functionally to implement data-driven strategies and g...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $188K *

Optimize security administration and reporting processes while collaborating with cross-functional teams to enhance data insights and compliance metrics. Drive effective use of Workday tools and ensur...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Business Services

$156K - $195K *

Champion data-driven decisions by analyzing product adoption and engagement. Collaborate with product leaders to shape strategies, build data models, and deliver insights that drive growth and enhance...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$212K - $274K *

Transform the GTM planning landscape by integrating strategy, forecasting, and performance management across diverse growth channels, ensuring alignment with financial goals and operational priorities...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$121K - $190K *

Join us to lead advanced analytics initiatives that drive data-driven decisions, enhance product development, and foster a culture of innovation within a collaborative team focused on shaping the futu...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$153K - $192K *

Join a team that's redefining commercial data and analytics strategies, driving cloud modernization, and enhancing operational excellence to support business growth and innovation across multiple ther...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$140K - $220K *

Champion data excellence by leading the enterprise data quality framework and observability practices. Drive accountability and collaboration across teams to ensure data integrity for analytics and AI...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$140K - $170K *

Reimagine client partnerships by leading strategic, multi-channel initiatives that drive measurable outcomes. Cultivate executive relationships, optimize performance, and champion data-driven decision...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$200K - $230K *

Shape the future of enterprise data and analytics by leading strategy, governance, and advanced AI initiatives. Collaborate with business leaders to transform data into actionable insights while ensur...

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Join a team that's redefining marketing through AI transformation. Lead the strategy, build operating models, and drive initiatives that enhance client engagement and operational efficiency across glo...

3 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$163K - $297K *

Champion the development and execution of innovative digital product strategies across EMEA, enhancing consumer experiences and driving key performance indicators in a high-growth e-commerce environme...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $230K *

Champion analytics solutions to drive impactful strategies, enhance client relations, and lead a team in delivering innovative marketing insights and performance evaluations across diverse industry la...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Media

$100K - $200K *

Transform our analytical strategies by consulting clients, leading audience segmentation, and delivering impactful insights to enhance marketing effectiveness and drive business growth in a fast-paced...

Reposted 5 days ago

  •   11 - 15 years exp.  •   Media

$150K - $180K *

Lead the development of analytics solutions to optimize marketing performance. Collaborate with clients to translate complex data into actionable insights, driving strategic decisions and maximizing R...

5 days ago

  •   5 - 7 years exp.  •   Media

$107K - $133K *

Shape the future of analytics by leading a dynamic team to transform data into actionable insights, fostering partnerships across business areas, and driving innovative reporting solutions that enhanc...

Markham, ONIn-Person

2 days ago

  •   8 - 10 years exp.  •   Transportation

$150K - $200K *

Pioneer innovative data solutions in a hands-on leadership role, guiding teams to design and implement data models that empower CFOs and operators to make informed decisions in fast-paced financial en...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$152K - $283K *

Join our team to design and implement robust data engineering standards, ensuring high-quality data pipelines and governance. Lead cross-functional initiatives to enhance data strategy and drive effic...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$152K - $283K *

Lead the development of high-quality, compliant data engineering practices that enhance enterprise data governance and accelerate data-driven decision-making for improved patient outcomes across the o...

East Hanover, NJRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$152K - $283K *

Elevate enterprise data strategy by engineering reliable, compliant data products. Lead data governance and innovation to enhance data-driven decision-making, ensuring high-quality data delivery acros...

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$180K - $220K *

Champion data-driven insights by leading a team of data scientists to develop predictive models and innovative analytics solutions that enhance client marketing strategies and drive business growth ac...

5 days ago

  •   8 - 10 years exp.  •   Media

$128K - $192K *

Drive the strategy and evolution of a secure, scalable data platform, leading a multidisciplinary team to enhance business intelligence and analytics capabilities while ensuring data governance and co...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $192K *

Elevate data capabilities by leading the strategy and execution of a Microsoft Fabric-based data platform. Collaborate with cross-functional teams to deliver trusted analytics and governance, ensuring...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.