Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Associate Director, Insights & Analytics (I&A) Excellence
$145K - $270K *
Lead the operational excellence of insights and analytics, managing demand processes and ensuring reliable execution across multiple teams. Drive prioritization and reporting to support strategic deci...
Yesterday
Associate Director, Insights & Analytics (I&A) Excellence
$145K - $270K *
Lead the charge in optimizing insights and analytics operations, ensuring reliable demand management and effective prioritization across multiple therapeutic areas. Drive operational excellence and vi...
Yesterday
Senior Director, Data Contributor Services - Consumer & Commercial
$150K - $180K *
Elevate operational excellence by leading cross-border data contributor services, driving modernization and compliance while fostering a high-performing team. Transform data exchange strategies into a...
3 weeks ago
Delivery Manager - Data Analytics Spread & Commissions
$138K - $222K *
Join a team that's driving innovation in Data Analytics and AI. Lead cross-functional teams to deliver high-quality solutions, manage budgets, and inspire collaboration while ensuring alignment with b...
3 weeks ago
$180K - $210K *
Lead the charge in financial forecasting and analysis, driving strategic decisions that enhance top-line performance. Collaborate with senior leadership and cross-functional teams to optimize SaaS met...
1 week ago
$180K - $210K *
Drive impactful financial analysis and forecasting to enhance business performance. Collaborate with senior leadership and teams to connect key SaaS metrics with strategic decisions, ensuring effectiv...
1 week ago
Sales Director - Banking/Financial Services/Insurance
$150K - $180K *
Drive growth and scale by leading customer engagement and solution implementation in the Banking and Financial Services sector. Identify opportunities, nurture relationships, and exceed revenue target...
3 weeks ago
Senior Director, Client Sales & Insights
$165K - $200K *
Lead the charge in driving commercial activation and revenue growth for a multi-million-dollar portfolio, leveraging strategic insights and AI to enhance client engagement and deliver measurable resul...
3 weeks ago
$80K - $100K *
Elevate our marketing analytics by owning core reporting processes, translating business questions into actionable insights, and collaborating with cross-functional teams to drive strategic decisions...
3 weeks ago
$80K - $100K *
Drive impactful marketing analytics by owning reporting processes and translating business questions into actionable insights. Collaborate with cross-functional teams to enhance decision-making and op...
3 weeks ago
$141K - $165K *
Lead the charge in customer operations, driving strategic initiatives and building lasting partnerships to enhance service quality, profitability, and growth across diverse portfolios while delivering...
1 week ago
$157K - $235K *
Champion data excellence by developing scalable pipelines and reliable models. Collaborate cross-functionally to transform raw content metadata into actionable insights that drive decision-making acro...
Reposted 2 days ago
$138K - $165K *
Lead the development and maintenance of scalable data pipelines ensuring data quality and supporting decision-making for streaming services. Collaborate with cross-functional teams to convert content...
Reposted 1 week ago
$140K - $180K *
Accelerate growth by leading a dynamic sales team, managing key agency relationships, and driving strategic initiatives to exceed fiscal objectives while fostering innovation and collaboration across...
2 weeks ago
$80K - $95K *
Join a dynamic team to drive data-driven insights that enhance sales performance globally. Collaborate across functions to solve complex problems, innovate processes, and deliver actionable analytics...
3 weeks ago
$187K - $210K *
Lead the charge in transforming Product Operations by streamlining workflows, leveraging AI for improved efficiency and delivering impactful product management across global teams. Mentor a diverse te...
Reposted 1 week ago
Associate Director, Audience Analytics
$110K - $130K *
Lead the charge in audience analytics, optimizing strategies and insights to enhance media planning and performance. Collaborate with teams to execute complex projects, leveraging data platforms and t...
5 days ago
Associate Director, Audience Analytics
$130K *
Shape the future of audience analytics by developing data-driven strategies and solutions. Collaborate with cross-functional teams to enhance client engagement and optimize media activation across div...
5 days ago
Director, Business and Data Analytics
$164K - $314K *
Transform data analytics strategies by leading cross-functional teams to enhance information governance, analytics delivery, and business insights, ensuring alignment with enterprise objectives and in...
1 week ago
$169K - $210K *
Create impactful marketing analytics strategies to drive growth. Collaborate with performance teams, manage data pipelines, and optimize campaigns through detailed analysis. Leverage advanced quantita...
Reposted 3 weeks ago
$145K - $175K *
Advance analytics strategy by leading measurement, reporting, and insights for client engagement. Collaborate with teams to connect media activity to revenue, ensuring actionable recommendations and d...
6 days ago
$145K - $175K *
Transform your career by leading analytics strategy and delivery, connecting marketing efforts to measurable outcomes. Collaborate with cross-functional teams to enhance client engagement and drive da...
6 days ago
$145K - $175K *
Join us to lead analytics strategy and delivery, connecting marketing efforts to measurable outcomes. Collaborate with cross-functional teams to enhance client engagement through advanced analytics an...
6 days ago
Associate Director, Customer Engineering & Delivery
$135K - $160K *
Lead and transform client relationships while managing large-scale data and product engineering projects. Drive revenue growth, oversee multidisciplinary teams, and ensure high-quality delivery across...
3 weeks ago
Analytics & Reporting Lead - Technology, Data & Analytics
$173K - $262K *
Champion analytics excellence by leading a team to implement cutting-edge SAP reporting tools and solutions, driving data-driven decision-making across the organization while ensuring best practices a...
Today
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.