Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$80K - $120K *

Join a team that's dedicated to driving client success through innovative digital media solutions. Collaborate with cross-functional teams to transform client objectives into impactful campaigns while...

1 week ago

  •   8 - 10 years exp.  •   Media

$80K - $120K *

Transform client success through strategic media solutions, fostering relationships and driving growth. Collaborate with cross-functional teams to deliver high-performing campaigns that align with cli...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Media

$200K - $400K *

Unlock your potential as a strategic leader, driving enterprise account growth and fostering deep client relationships. Collaborate cross-functionally to align commercial strategies with client object...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $160K *

Lead the charge in data strategy and analytics for Retail clients, driving innovation and optimizing media programs. Collaborate with stakeholders to develop actionable insights and measurement strate...

1 week ago

  •   5 - 7 years exp.  •   Media

$80K - $110K *

Shape the future of SMB client success by managing end-to-end campaign execution and leveraging data insights. Act as a trusted partner, identifying performance opportunities while driving measurable...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$80K - $110K *

Shape the future of client success by leading strategic relationships, executing impactful campaigns, and delivering data-driven insights that enhance performance for SMB clients in TV and CTV. Join o...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$85K *

Unlock potential by leading client growth strategies and account management. Drive revenue expansion, foster trusted relationships, and guide multidisciplinary teams to deliver innovative solutions th...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform sales performance by guiding leadership to achieve revenue growth and customer satisfaction. Collaborate with teams to set strategic goals, enhance market presence, and develop a motivated s...

5 days ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Champion revenue growth by guiding leadership in sales strategies, achieving profitability, and enhancing customer engagement. Oversee a dynamic sales team, leveraging market insights to meet annual p...

4 weeks ago

  •   8 - 10 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Unlock growth by leading business development initiatives, building relationships, and expanding membership in the insurance sector. Drive strategic partnerships and create opportunities through proac...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$121K - $194K *

Innovate the digital media landscape by overseeing strategic programmatic campaigns across multiple channels. Lead a talented team, drive insights, and enhance client relationships while ensuring camp...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Drive strategic vision and integrated marketing solutions for innovative brands, overseeing campaign development and client relationships while mentoring a dynamic team to achieve measurable growth an...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $160K *

Drive financial oversight and operational excellence in production, ensuring seamless collaboration between finance and production teams while managing budgets, cash flow, and reporting for diverse en...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$222K - $261K *

Shape the future of HR by partnering with executives to drive strategic initiatives, enhance people experiences, and lead transformative change in a dynamic global environment. Bring your expertise to...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$222K - $261K *

Empower business transformation by serving as a strategic HR partner, advising C-suite executives and leading teams to enhance global people strategies and drive continuous improvement in a dynamic en...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$222K - $261K *

Elevate your career as a strategic HR leader, partnering with executives to drive global initiatives and enhance people experiences in a dynamic technology environment. Lead teams, influence change, a...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$222K - $261K *

Lead strategic HR initiatives as a trusted advisor to executives, driving global people strategies and transformation efforts. Collaborate across functions to enhance organizational effectiveness and...

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$120K - $230K *

Optimize media strategies by leading a dynamic team, driving client success, and navigating complex marketplace dynamics. Leverage extensive media buying experience to enhance performance across diver...

5 days ago

  •   5 - 7 years exp.  •   Media

$120K - $230K *

Transform the digital landscape by driving innovative media strategies that enhance performance and deliver measurable business outcomes across diverse channels. Collaborate with experts to shape the...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Join a team that's driving enterprise growth in healthcare by leading strategic partnerships and expanding adoption of innovative identification solutions. Your expertise will enhance patient safety a...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Lead the charge in driving enterprise growth within healthcare systems by cultivating strategic partnerships, managing GPO relationships, and expanding adoption of innovative identification solutions...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$180K - $299K *

Lead the charge in shaping enterprise data engineering strategies that drive innovation and efficiency. Collaborate with senior leaders to build scalable solutions, enhance AI capabilities, and delive...

Today

  •   11 - 15 years exp.  •   Media

$190K - $210K *

Unlock the potential of partner programs by leading operations across VAR, ISV, OEM, Services, and Alliance. Drive growth, streamline processes, and enhance partner success through strategic oversight...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$185K - $300K *

Lead the charge in strategic growth and client relations in water and wastewater consulting. This senior role encompasses team leadership, business development, and project oversight, contributing to...

Reposted 3 days ago

  •   11 - 15 years exp.  •   Technical Services

$155K - $410K *

Join a team that's driving strategic PMO initiatives, overseeing project portfolios, and enhancing client relationships. Lead business development and mentor emerging leaders while ensuring timely pro...

6 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.