Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$215K *
Transform client relationships by leading a dynamic team to execute strategies, enhance operational efficiency, and drive sustainable growth while ensuring client satisfaction and delivering integrate...
2 days ago
$104K - $140K *
Drive impactful data insights that shape revenue growth strategies across diverse gaming channels, optimizing customer engagement and marketing performance to maximize financial outcomes in a collabor...
1 month ago
Director, Enterprise Portfolio Management
$160K - $200K *
Empower our strategic initiatives by leading high-impact projects and enhancing portfolio governance. Collaborate with executives to prioritize and deliver measurable outcomes while driving adoption a...
2 weeks ago
$133K - $166K *
Lead the digital marketing strategy and execution to enhance consumer engagement, optimize conversion, and drive measurable business results across multiple platforms and teams, ensuring alignment wit...
6 days ago
Group Director, Media Planning
$175K - $215K *
Join a team that's redefining communications design by leading innovative planning initiatives, ensuring excellence in client deliverables, and fostering collaboration across teams to drive impactful...
5 days ago
Group Director, Media Planning
$175K - $215K *
Lead the charge in innovative communications design, ensuring excellence and strategic alignment across client projects. Drive best practices and collaboration to deliver impactful, culturally relevan...
5 days ago
Director of Product Marketing - Services
$190K - $220K *
Lead the charge in shaping the go-to-market strategy for innovative data security services. Collaborate with cross-functional teams to drive adoption and growth, ensuring impactful messaging and posit...
1 week ago
$90K - $215K *
Lead transformative data and technology consulting initiatives, empowering clients to leverage marketing tech and data strategies for competitive advantage while navigating privacy complexities...
Today
Senior Director, Performance Media
$155K - $180K *
Empower growth by leading the performance media practice, overseeing Paid Search, Programmatic, and Paid Social. Drive strategic direction, optimize campaigns, and foster cross-functional collaboratio...
1 week ago
$150K - $180K *
Elevate production excellence by leading complex client programs, ensuring strategic delivery, client satisfaction, and operational efficiency across multi-million-dollar initiatives and diverse marke...
2 weeks ago
$150K - $180K *
Elevate client experiences by leading production strategy and execution across multi-million-dollar programs. Drive operational excellence, manage cross-functional teams, and ensure client satisfactio...
2 weeks ago
$150K - $160K *
Unlock potential by overseeing performance and strategy for multiple client accounts, customizing processes to meet unique needs, and leading teams to drive results through expert communication and in...
2 days ago
$150K - $160K *
Oversee and optimize performance media campaigns, ensuring client satisfaction and effective execution. Lead teams, manage vendor relationships, and innovate solutions tailored to client needs while d...
2 days ago
$150K *
Oversee a dynamic team to execute media strategies, optimize campaigns, and ensure resource alignment with business goals, driving performance and compliance across various advertising channels...
5 days ago
$150K - $160K *
Drive impactful client relationships and campaign performance as a Director, overseeing execution and optimization across multiple platforms. Lead teams, innovate solutions, and ensure client satisfac...
5 days ago
$150K - $160K *
Join a team that's dedicated to optimizing client campaigns and driving performance. As a leader, you'll manage relationships, oversee execution, and innovate solutions while mentoring your team to ac...
Reposted 5 days ago
Executive Director, Staffing Solutions
$150K - $180K *
Lead the charge in expanding staffing solutions across government sectors. Drive business development, operational excellence, and consultant delivery while ensuring scalable growth and profitability...
2 days ago
Executive Director, Staffing Solutions
$125K - $150K *
Advance the growth of staffing solutions by leading business development, optimizing recruiting strategies, and ensuring operational excellence to support scalable expansion in state and local governm...
2 days ago
$110K - $130K *
Transform digital experiences by leading strategic initiatives that enhance user engagement and drive measurable outcomes. Collaborate with cross-functional teams to develop actionable strategies that...
2 weeks ago
$120K - $135K *
Accelerate progress at revenue generation by cultivating strategic customer relationships. Drive new business through prospecting, expert consultations, and tailored proposals, while developing strate...
Reposted 1 week ago
$120K - $135K *
Grow revenue by cultivating strategic customer relationships, driving sales through prospecting, expert consultations, and tailored proposals. Collaborate with clients to identify needs and deliver op...
Reposted 1 week ago
$120K - $135K *
Champion revenue growth by building strategic customer relationships, driving sales through prospecting, expert consultations, and tailored proposals. Collaborate effectively to meet client needs and...
Reposted 1 week ago
$120K - $135K *
Grow your career by driving revenue through strategic customer relationships. Leverage your expertise to cultivate new business, advise clients on technology solutions, and develop proposals that alig...
Reposted 1 week ago
Senior Director, Customer Success Management
$231K - $340K *
Lead the charge in enhancing customer success for a diverse client base. Drive strategies that foster client relationships, retention, and satisfaction while managing a high-performing team in a dynam...
1 week ago
$120K - $145K *
Join a team that's dedicated to optimizing business operations and enhancing service delivery. Lead strategic initiatives, manage cross-functional projects, and collaborate with senior leadership to d...
1 week ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.