Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$135K - $155K *

Lead the charge in driving revenue growth by acquiring new clients, focusing on innovative agency solutions across various industries. Cultivate strategic relationships and enhance business developmen...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Pioneer new client acquisition strategies, driving revenue growth through agency solutions. Collaborate and build executive relationships, showcasing innovative design and data services in a dynamic e...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Drive revenue growth by acquiring new clients through strategic selling and industry-wide understanding. Foster executive relationships while overseeing the pitch process and enhancing business develo...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Unlock potential by driving revenue growth through strategic client acquisition, leveraging a deep understanding of agency services across various industries, and enhancing collaboration with cross-fu...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Drive revenue growth by acquiring new clients and selling innovative agency solutions across various industries. Leverage strategic insights and relationship-building skills to enhance bottom funnel p...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Lead the charge in driving revenue growth by acquiring new clients through strategic selling of agency solutions, focusing on branding, media, eCommerce, and more while building lasting relationships...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Shape the future of agency sales by driving growth through strategic client engagement and innovative solutions. Leverage your industry expertise to build executive relationships and enhance the custo...

1 month ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Lead and expand strategic client relationships, driving satisfaction and revenue growth. Collaborate cross-functionally to deliver high-impact solutions and manage large-scale initiatives while ensuri...

Maryland, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$207K - $255K *

Pioneer innovative solutions by leading cross-functional teams to drive client success. Leverage extensive experience in management consulting and technology to deliver high-quality results in a dynam...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$140K - $170K *

Reimagine client partnerships by leading strategic, multi-channel initiatives that drive measurable outcomes. Cultivate executive relationships, optimize performance, and champion data-driven decision...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $145K *

Lead strategic client initiatives while managing projects and optimizing service delivery. Oversee client relationships, team leadership, and cross-functional collaboration to ensure project success a...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Champion operational excellence by leading global teams to drive strategic initiatives, enhance client experiences, and foster a culture of continuous improvement. Influence enterprise-wide strategies...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Lead the charge in strategic media solutions, guiding a team to align client goals with innovative marketing strategies while fostering strong client relationships and ensuring high-quality deliverabl...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Champion operational excellence by leading client delivery initiatives, enhancing relationships, and driving strategic growth. Collaborate with diverse teams to ensure successful engagements and excee...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Elevate customer success by leading a high-performing Account Management team. Drive retention and revenue growth through strategic engagement and operational excellence while collaborating cross-func...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $250K *

Drive business development and client partnerships, enhancing client experience through strategic collaboration and market analysis. Lead initiatives to optimize growth and ensure seamless transitions...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$150K - $200K *

Transform client relationships and drive growth strategies within HHS, leveraging market insights and technology to identify opportunities and enhance mission impact. Engage directly with stakeholders...

Washington, DCRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$153K - $181K *

Lead the charge in optimizing complex client portfolios through strategic transaction management. Collaborate with cross-functional teams to execute high-impact real estate initiatives, ensuring align...

New York, NYRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$153K - $181K *

Transform client real estate strategies by leading complex transaction management initiatives, optimizing portfolios, and ensuring execution excellence across diverse asset classes while collaborating...

Reposted yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$125K - $150K *

Transform healthcare marketing by leading integrated strategies that align brand, audience, and business goals. Collaborate with cross-functional teams to deliver impactful campaigns that drive measur...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$139K - $157K *

Elevate your career by leading transformative digital marketing strategies for high-profile clients. Drive measurable growth through innovative media plans and creative ideation while fostering truste...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$115K - $130K *

Drive integrated marketing strategies that elevate cinema as a premium platform, collaborating across teams to create innovative, revenue-generating solutions and compelling narratives that resonate w...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$120K - $145K *

Lead a team that drives client success through strategic guidance, managing large-scale programs, and fostering strong relationships. Ensure exceptional delivery and compliance while identifying growt...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Engage your expertise to lead client relationships and drive strategic initiatives in healthcare advertising. Oversee project execution, ensure compliance, and collaborate with teams to elevate client...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Lead the charge in strategic client services management, overseeing growth, engagement, and high-value account portfolio. Drive team performance and build enduring client relationships that enhance bu...

United StatesRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.