Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Development Engineer , Amazon Foundational Security Services (AFSS)
$120K - $145K *
Champion the design and development of a next-gen Authentication Management System, collaborating with leadership to drive engineering decisions and enhance the developer experience across multiple pr...
6 days ago
$81K *
Manage and enhance public health technology platforms, ensuring secure, reliable operations for local, state, and federal agencies. Collaborate with cross-functional teams to optimize system performan...
1 week ago
$188K - $242K *
Shape the future of secure software development by integrating security into CI/CD pipelines, automating vulnerability management, and collaborating with engineering teams to create a safer coding env...
3 weeks ago
Sr Business Systems Analyst (Collaboration Engineering)
$135K - $202K *
Shape the future of digital collaboration by leading innovative AI-driven solutions that enhance employee experiences and streamline processes across a global workforce, driving productivity and engag...
2 weeks ago
Product Deployment Engineer, gTech Ads, Search, Shopping
$152K - $221K *
Empower your career by leading technical consultations and driving innovative solutions for enterprise advertising clients. Collaborate with cross-functional teams to enhance customer data integration...
2 days ago
Senior Client Support Engineer (NYC)
$120K - $130K *
Take ownership of a key client environment, providing expert technical support and proactive management across Microsoft technologies. Collaborate with stakeholders to enhance service delivery and opt...
1 week ago
$114K - $190K *
Lead the charge in designing and developing complex software systems, ensuring performance and functionality meet user requirements while collaborating with engineers and users to deliver innovative s...
2 days ago
$141K - $236K *
Analyze user requirements and design robust software solutions. Drive development and maintenance of complex systems, ensuring performance standards are met while mentoring teams and integrating softw...
2 days ago
$141K - $236K *
Transform complex software systems through innovative development and maintenance. Collaborate with teams to enhance analytics, algorithms, and real-time systems while ensuring adherence to design req...
1 week ago
Software Engineer 4 - Kubernetes AI Platform Engineering
$151K - $227K *
Engineer cutting-edge AI infrastructure by architecting and scaling Kubernetes for enterprise applications. Drive innovation in GPU scheduling and MLOps integration while mentoring a dynamic team in a...
3 days ago
Sr. Software Dev Engineer, Kiro
$168K - $227K *
Transform the future of software development by leading the design and architecture of autonomous systems. Collaborate with top talent to solve complex challenges, ensuring reliability and performance...
4 days ago
Production Support Engineering Lead (opentext)
$140K - $160K *
Lead cross-functional teams to drive technology initiatives, ensuring operational stability and project delivery. Collaborate with stakeholders to align technology solutions with business goals while...
2 weeks ago
Software Engineer (Technical Leadership) - Central Security
$175K - $210K *
Unlock potential by leading cross-functional teams to enhance security through AI/ML innovations. Drive technical direction, mentor stakeholders, and shape the future of secure technology across diver...
4 days ago
$227K - $338K *
Take ownership of the architecture and engineering direction for an enterprise AI agent platform, driving hands-on development and mentoring engineers to deliver scalable, cloud-native solutions for F...
2 weeks ago
Sr. Product Manager - Tech, Amazon LEO
$151K - $204K *
Drive global expansion by owning the customer experience lifecycle for new locales, collaborating with cross-functional teams to define service offerings and ensure seamless delivery of innovative tel...
3 days ago
Software Development Engineer- Product Reliability Engineering
$108K - $130K *
Advance automation and reliability of large-scale systems while leveraging AI and data platforms to enhance payment processes for a global audience. Your contributions will be pivotal in supporting mi...
Reposted 2 days ago
Customer Developer, Cloud AI, Google Cloud
$162K - $166K *
Partner with us to drive technical wins in Cloud AI, leveraging your expertise to enhance customer adoption and satisfaction. Collaborate with sales teams to deliver tailored solutions and influence p...
2 weeks ago
$150K - $180K *
Join a team that's building AI-native healthcare solutions. Shape scalable systems, enhance patient experiences, and drive innovation in a fast-paced environment. Collaborate closely with leadership t...
2 weeks ago
$150K - $180K *
Champion technical enablement by collaborating with cross-functional teams to elevate customer engagement and drive excellence throughout the product lifecycle, ensuring teams are equipped with the to...
1 week ago
$200K - $230K *
Shape the future of credential security by driving enterprise sales, building relationships, and navigating complex deals. Collaborate with teams to expand market reach and enhance sales cycles, while...
3 weeks ago
Senior Data Enablement Engineer
$120K - $145K *
Pioneer scalable data enablement strategies, bridging enterprise platforms and user teams. Drive adoption, governance, and value realization while leading cross-functional initiatives to enhance data...
Yesterday
$148K - $281K *
Drive innovative cloud solutions by leading a skilled team, managing projects, and enhancing service offerings. Collaborate with stakeholders to ensure operational excellence and deliver exceptional r...
2 days ago
$68K - $161K *
Lead the charge in ensuring high-quality delivery through robust test automation and data validation. Collaborate with stakeholders to validate complex data flows and enhance digital marketing platfor...
4 days ago
$180K - $285K *
Empower customer success by facilitating the adoption of advanced AI models. Collaborate with diverse stakeholders to address technical challenges and ensure seamless integration, driving impactful so...
2 days ago
$130K - $155K *
Unlock your potential by creating impactful technical content and leading community engagement. Collaborate with developers, enhance user experience, and drive innovation in a flexible, remote-friendl...
5 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.