Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Engineering Manager, Backend - International
$110K - $130K *
Lead and mentor a team of software engineers, driving project execution and fostering a culture of technical excellence. Collaborate cross-functionally to prioritize and deliver impactful features whi...
2 weeks ago
$160K - $200K *
Create innovative systems for the go-to-market team, enhancing revenue through production code. Collaborate closely with leadership, leveraging engineering skills to solve complex revenue challenges a...
Reposted 1 month ago
$73K - $89K *
Lead the charge in managing complex healthcare accounts, ensuring compliance and client satisfaction through expert data analysis and strategic support. Collaborate across teams to enhance patient exp...
4 days ago
$95K - $115K *
Champion the development of cutting-edge Mission Integration Systems by collaborating with engineering teams and customers to deliver complex technical solutions that drive project success and innovat...
1 week ago
Staff Backend Engineer - Core Product (USA)
$222K - $314K *
Accelerate progress at a pivotal backend engineering role, enhancing critical systems and data integrity while driving innovation through high-stakes projects within an empowered team focused on scala...
Reposted 2 days ago
$106K - $138K *
Shape the future of cloud infrastructure by ensuring reliability, security, and scalability. Collaborate with engineering teams to enhance delivery speed and quality, while championing modern DevOps p...
3 days ago
$110K - $130K *
Transform customer experiences by leading onboarding, driving adoption, and ensuring success through proactive engagement and technical expertise. Build strong relationships with diverse stakeholders...
3 weeks ago
$110K - $130K *
Join a team that's redefining customer success by driving adoption and value for diverse clients. You'll lead onboarding, build success plans, and engage proactively to ensure customers maximize their...
3 weeks ago
Senior UX Engineer, Chrome Desktop
$159K - $230K *
Transform user experiences by developing innovative prototypes and features. Collaborate with cross-functional teams to enhance product design and execution, ensuring high-quality delivery in a fast-p...
6 days ago
$120K - $145K *
Engage as a trusted technical expert, empowering diverse clients to maximize their data. Lead evaluations, mentor junior engineers, and influence product direction while collaborating across teams in...
Reposted 1 month ago
Sr. Developer Experience Manager
$160K - $175K *
Champion the future of DevOps by leading a dynamic team, enhancing CI/CD processes, and collaborating with engineering leads to optimize deployment strategies while ensuring compliance and quality sta...
Yesterday
Senior Software Engineer, Cloud Capacity
$138K - $165K *
Join a team that's shaping the future of cloud infrastructure by leading initiatives to optimize resource management and forecasting, enhancing efficiency and customer experience in a scalable, multi...
2 weeks ago
Senior Software Engineer, Cloud Capacity
$150K - $180K *
Pioneer innovative cloud capacity solutions by leading initiatives that enhance resource management, optimize infrastructure efficiency, and improve customer experience in a scalable, multi-tenant env...
2 weeks ago
$160K - $238K *
Elevate cloud infrastructure by joining a dynamic team focused on building next-gen platforms. Collaborate with engineers to enhance processes, drive best practices, and support developers in deliveri...
1 week ago
$176K - $262K *
Join a dynamic Cloud Platform team to enhance core infrastructure, enabling diverse workloads. Collaborate with engineers to drive innovation, improve processes, and support developers in building nex...
1 week ago
Senior Software Engineer (Apex Team)
$120K - $145K *
Empower innovation by leading software development projects, enhancing application performance, and mentoring junior engineers. Collaborate across teams to deliver high-quality solutions while leverag...
2 days ago
$110K - $120K *
Lead the charge in quality engineering for critical assessment platforms, driving testing excellence and automation maturity. Collaborate with cross-functional teams to ensure reliability and scalabil...
Reposted today
$110K - $140K *
Join a team that's transforming counter transactions through innovative software solutions. Lead the design and delivery of critical platform components, ensuring seamless integration and high perform...
3 weeks ago
Site Reliability Engineer - Apple Data Platform (ADP)
$110K - $130K *
Elevate your career by managing large-scale data infrastructure, ensuring seamless operations across cloud and bare-metal platforms. Collaborate with teams to optimize performance and reliability for...
1 week ago
$107K - $179K *
Lead the charge in optimizing large-scale data operations by designing and implementing robust data ingest and processing solutions. Collaborate across teams to enhance Elasticsearch clusters and CI/C...
2 days ago
Strategic Partner Development Manager, International Pixel Product Partnerships
$140K - $203K *
Lead the charge in driving strategic partnerships within the mobile ecosystem, focusing on product innovation and collaboration with key technology providers. Engage with C-level executives to negotia...
2 weeks ago
$127K - $185K *
Build engaging consumer-facing features that enhance viewer experiences. Collaborate with cross-functional teams to develop, launch, and maintain interactive products across web and mobile platforms...
5 days ago
$127K - $185K *
Join a team that's dedicated to enhancing user experiences across web and mobile platforms. Drive impactful features for streamers and viewers, while collaborating with cross-functional teams to innov...
3 weeks ago
$130K - $160K *
Transform business challenges into innovative solutions by leveraging AI and engineering expertise. Collaborate with stakeholders to identify opportunities, develop full-stack applications, and drive...
3 days ago
Senior Security Platform Engineer
$145K - $175K *
Drive cloud infrastructure and security operations, ensuring platform reliability and incident response. Lead technical initiatives across multi-cloud environments, enhancing security posture and oper...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.