Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$150K - $180K *

Lead the charge in transforming healthcare challenges into innovative, user-friendly products. Collaborate with cross-functional teams to enhance patient access and streamline workflows, driving impac...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $160K *

Create impactful product features by leveraging full-stack engineering skills to transform abstract ideas into tangible solutions. Collaborate deeply across teams and drive projects from concept to de...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Innovate the future of government technology by building transformative tools. Lead the design and implementation of user-centric solutions, from robust APIs to intuitive frontends, while developing c...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Shape the future of government technology by building innovative tools that enhance user experiences and streamline workflows, while driving impactful solutions across the technical spectrum...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$130K - $155K *

Transform the way developers engage with AI video by advocating for our API. You'll create compelling content, build demo applications, and represent our platform in developer communities, ensuring a...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Drive automation and reliability in global payment systems by designing, building, and evolving infrastructure as code. Collaborate with cross-functional teams to enhance data platforms and deploy AI...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$143K - $194K *

Drive innovation by designing and building scalable technologies that transform distributed systems. Collaborate with cross-disciplinary teams to create impactful products and solutions in a fast-pace...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$151K - $204K *

Lead the charge in building and managing software for large-scale AI infrastructure, ensuring seamless operation, monitoring, and updates. Collaborate with teams to deliver robust solutions that enhan...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$89K - $111K *

Elevate your career by providing top-tier IT support, managing hardware and software solutions, and collaborating with cross-functional teams to enhance user experience in a dynamic, primarily Mac env...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$89K - $153K *

Transform client experiences by architecting advanced ad tech integrations, leveraging AI tools to streamline onboarding, troubleshoot issues, and deliver insights that drive data-driven decisions and...

3 days ago

  •   Less than 5 years exp.  •   Media

$100K - $172K *

Join a team that's redefining ad tech integration by architecting AI-driven solutions, enhancing client onboarding, and delivering actionable insights to maximize operational efficiency and revenue gr...

3 days ago

  •   Less than 5 years exp.  •   Media

$150K - $190K *

Drive developer experience by creating impactful content and engaging with the technical community. Collaborate with teams to enhance documentation and foster innovation, ensuring seamless integration...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $123K *

Lead and empower an offshore DevOps team to enhance system reliability and operational excellence. Drive strategic oversight while ensuring technical depth in a 24×7 operational model, fostering colla...

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$106K - $136K *

Join a team that's pioneering innovative security solutions within a dynamic AWS environment. As a Senior DevOps Engineer, you'll integrate security into DevOps practices, ensuring robust compliance f...

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $145K *

Shape your career by driving innovative DevOps solutions that enhance developer productivity and infrastructure reliability. Collaborate cross-functionally to optimize CI/CD pipelines and cloud servic...

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$115K - $194K *

Lead a dynamic Support Engineering team, enhancing customer experiences through AI-driven solutions, mentorship, and scalable processes while fostering a culture of growth and accountability...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Shape the future of software development as an Engineering Manager, leading a team of developers while actively participating in coding and technical decisions to ensure successful project delivery an...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $95K *

Shape the future of financial solutions by leveraging your technical expertise and consultative skills. Collaborate with clients and internal teams to design impactful solutions that drive business su...

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$208K - $312K *

Transform the future of intelligent agents by designing and integrating AI solutions that enhance user experiences, ensuring reliability and governance while collaborating with cross-functional teams...

2 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$176K - $200K *

Drive innovation by leading the design and delivery of AI projects, collaborating with engineers to create robust systems that enhance automation and user experience while navigating complex technical...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $145K *

Empower customers by delivering technical expertise through data analytics solutions. Partner closely with sales and product teams to drive successful evaluations and optimize the use of the Omni plat...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $190K *

Lead the charge in developing and enhancing radar systems for mission-critical applications. Collaborate with multidisciplinary teams throughout the systems engineering lifecycle to deliver high-perfo...

1 month ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$143K - $194K *

Drive innovation by designing and operating EC2 control-plane services in secure, air-gapped environments. Collaborate with engineers to enhance cloud infrastructure for government clients, ensuring r...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Drive innovation by automating AWS deployment processes, collaborating with teams to enhance system architecture, and solving complex engineering challenges that impact global customers and revenue...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Empower your career by joining a dynamic team focused on automating AWS deployments. Collaborate with innovative engineers to solve complex challenges, enhance operational efficiency, and drive impact...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.