Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$85K - $105K *
Join a team that's dedicated to elevating client support standards. You'll troubleshoot complex issues, foster client relationships, and collaborate with developers to enhance product documentation an...
Reposted 2 days ago
$80K - $95K *
Support and enhance customer cloud environments by troubleshooting AWS issues, coordinating incident resolution, and ensuring operational excellence. This hands-on role requires effective communicatio...
2 weeks ago
System Dev Engineer , Analytics ADC
$129K - $174K *
Create innovative solutions as a Systems Development Engineer II, simplifying complex challenges while enhancing customer experiences across Analytics services. Collaborate with teams to drive technic...
1 week ago
$100K - $120K *
Drive customer success by bridging operations and engineering in a hands-on role. Troubleshoot complex issues, support integrations, and prototype new capabilities for connected automation systems, en...
3 weeks ago
$100K - $120K *
Drive engagement with developers by creating valuable content and fostering community relationships. Collaborate with open source partners, represent the brand at events, and contribute to product dev...
2 weeks ago
$80K - $95K *
Unlock seamless technology experiences by managing endpoint devices, supporting users, and transitioning legacy systems to modern environments. This hands-on role requires technical expertise and stro...
3 weeks ago
Software Development Engineer II, Enterprise Productivity
$143K - $194K *
Join a team that's dedicated to building scalable software solutions that enhance customer experiences. You'll own the full development lifecycle, collaborate with peers, and mentor fellow engineers w...
2 weeks ago
$80K - $95K *
Lead the charge in enhancing customer support by diagnosing issues, resolving technical challenges, and creating documentation that empowers users. Collaborate with engineering to improve product func...
1 week ago
$110K - $130K *
Join a team that's dedicated to enhancing developer experiences by providing expert technical support, debugging issues, and identifying patterns to improve our API and documentation. Your insights wi...
2 weeks ago
Designated Technical Support Engineer, Ops
$120K - $175K *
Empower our Support team by analyzing metrics, enhancing AI tools, and driving operational excellence. Collaborate with cross-functional teams to optimize processes and improve customer experience thr...
2 weeks ago
$80K - $95K *
Elevate your career as a Technical Support Engineer, solving complex technical challenges and enhancing the customer experience while collaborating with Product and Engineering teams to deliver except...
Reposted 3 weeks ago
Technical Support Engineer - Sales Cloud
$80K - $122K *
Manage technical support experiences for customers, resolving complex issues and maximizing value from Salesforce solutions. Collaborate cross-functionally to enhance customer satisfaction while devel...
Reposted 3 days ago
Full Stack Software Engineer - Developer Experience
$89K - $158K *
Join us to enhance the developer experience for engineering teams by building intuitive, scalable tools and applications. Your expertise will streamline workflows and improve self-service capabilities...
1 week ago
$80K - $95K *
Support our customers as a key technical resource, troubleshooting issues and driving resolutions. Collaborate with teams to enhance the support function while ensuring customer satisfaction and owner...
1 week ago
System Development Engineer, Astra ADC
$129K - $174K *
Lead the charge in optimizing foundational services for Amazon builders, ensuring reliability and security across isolated environments while driving automation and enhancing the developer experience...
2 weeks ago
$95K - $115K *
Join a team that's dedicated to providing advanced technical support and troubleshooting for end-user computing environments. Elevate user experiences by resolving complex issues and enhancing operati...
1 week ago
Service Delivery Center, Senior DevOps Engineer
$67K - $136K *
Drive innovation by optimizing cloud infrastructure and delivery automation. Collaborate with cross-functional teams to deliver reliable, scalable platforms for financial services clients, ensuring se...
Reposted yesterday
$120K - $145K *
Unlock the potential of ML engineering by engaging developers, creating impactful demos, and enhancing product documentation. Collaborate closely with the community to drive adoption and feedback for...
3 weeks ago
Application Support Manager (SRE)
$107K - $163K *
Unlock your potential as you lead production support for critical applications, enhancing stability and responsiveness while collaborating with diverse teams in a dynamic environment focused on innova...
2 days ago
Application Development Engineer
$149K - $195K *
Explore a role where you'll oversee integration solutions, optimize SaaS tools, and develop automation workflows to enhance operational efficiency. Collaborate cross-functionally to drive technical ex...
Reposted 3 weeks ago
Application Development Engineer
$124K - $195K *
Transform systems integration by designing and maintaining APIs, automating workflows, and optimizing SaaS tools. Collaborate across teams to streamline processes and provide technical support for com...
Reposted 3 weeks ago
Senior Support Engineer, Product Data Quality & Resolution
$51K - $132K *
Join a dynamic team as a Senior Support Engineer, driving resolution of complex product-data issues. Collaborate globally to enhance operational efficiency and ensure seamless hardware onboarding in a...
2 weeks ago
Senior Support Engineer, Product Data Quality & Resolution
$51K - $132K *
Transform operational efficiency by investigating and resolving complex product-data issues. Collaborate with global teams to enhance data quality and drive systemic improvements in a fast-paced, 24/7...
2 weeks ago
$77K - $176K *
Unlock your potential as you design and maintain hybrid cloud infrastructures, ensuring seamless integration of AWS and on-premises systems for military simulations. Collaborate with cross-functional...
2 days ago
$83K - $125K *
Unlock your potential by providing expert technical support for semiconductor tools. Collaborate with customers and engineers to enhance product performance and drive improvements in service delivery...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.