Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$100K - $138K *

Lead technical strategy and drive success in complex customer opportunities. Collaborate with teams to design scalable solutions, deliver impactful demos, and build strong relationships, ensuring alig...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $138K *

Join a team that's driving innovation in complex customer solutions. As a senior technical expert, you'll lead strategic engagements, design scalable solutions, and foster strong relationships to ensu...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $138K *

Unlock potential by serving as a senior technical expert in sales, driving complex customer solutions and fostering collaboration across teams to achieve strategic goals and enhance customer relations...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Deliver exceptional solutions as a technical partner in complex sales, leading discovery-led demos, maintaining demo environments, and ensuring seamless transitions to implementation for both core and...

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in delivering tailored, technical solutions that drive sales success. Collaborate with teams to enhance demos, manage proposal responses, and ensure seamless implementation transitions...

Atlanta, GARemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$132K - $181K *

Drive the development of an innovative Excel plugin, integrating AI-driven market intelligence for financial professionals. Collaborate with teams to optimize performance and enhance user experience...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$132K - $181K *

Join a team that's redefining financial technology by integrating AI into Excel. You'll develop a powerful plugin that enhances decision-making for financial professionals, ensuring seamless performan...

CanadaRemote

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$135K - $160K *

Drive strategic partner integrations by collaborating with technical teams to build robust AI solutions. Lead projects from discovery to production, enhancing Baseten's platform capabilities and ensur...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Partner with us to build the technical foundation for strategic partnerships, integrating AI capabilities and infrastructure. Collaborate with leading engineers to transform innovative ideas into prod...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate your career by building the technical foundation for strategic partnerships in AI. Collaborate with leading engineers to integrate innovative solutions and drive product development, enhancing...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Advance the future of AI by leading partner integrations, building scalable systems, and collaborating with top engineering teams to transform strategic partnerships into impactful products for develo...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate the future of AI by building strategic partner integrations that enhance our platform. Collaborate with leading tech teams to transform partnerships into impactful products, ensuring seamless...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$129K - $174K *

Empower our high-security systems engineering team to innovate and automate robust physical access control solutions, ensuring the health and security of critical infrastructure while delivering excep...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$157K - $190K *

Elevate the AI ecosystem by driving the adoption of innovative tools and platforms. Collaborate with cross-functional teams to create impactful developer experiences, technical content, and prototypes...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$124K - $139K *

Transform your career by resolving technical issues efficiently, ensuring adherence to SLAs, and supporting a skilled team in a dynamic 24/7 environment. Drive reliability metrics and develop framewor...

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock your potential by providing vital application support and integration development for mission-critical systems. Collaborate with teams to resolve issues, enhance user experience, and ensure dat...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Drive your career with a role focused on application support and integration development, ensuring seamless operations for mission-critical systems while collaborating with users and vendors to resolv...

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $180K *

Deliver innovative solutions by architecting scalable, fault-tolerant systems that enhance partner onboarding and financial processes, while mentoring junior engineers and collaborating across teams t...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$118K - $219K *

Champion the development of AI-driven legal software, leading a team to innovate and deliver scalable solutions. Drive technical strategy, mentor engineers, and ensure operational excellence in a fast...

1 week ago

  •   5 - 7 years exp.  •   Media

$118K - $219K *

Lead the charge in architecting innovative AI-driven legal solutions, guiding a talented engineering team to deliver scalable, production-ready products while fostering a culture of experimentation an...

1 week ago

  •   5 - 7 years exp.  •   Media

$88K - $105K *

Join a team that's building innovative remote sensing applications. Contribute your expertise in software development to create impactful solutions, ensuring reliability and performance in a collabora...

Reposted yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $126K *

Empower engineering teams by providing Level 3 support for robotic waterjet cutting systems. Troubleshoot, document, and enhance software solutions while collaborating across departments to ensure opt...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Unlock your potential by designing and maintaining cloud infrastructure, ensuring high availability and security for applications. Collaborate with a dynamic team to implement best practices in a fast...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Champion secure cloud deployments by designing and implementing robust security solutions across global infrastructures, ensuring compliance and operational excellence in a regulated environment...

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Join us to lead the design and implementation of cutting-edge infrastructure tooling for cloud operations, driving innovation in regulated industries while mentoring junior engineers and collaborating...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.