Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$170K - $297K *
Lead the development of scalable software solutions, driving technical strategy and architecture across teams. Collaborate with cross-functional partners to enhance product performance and reliability...
2 days ago
$120K - $160K *
Join a dynamic team to resolve technical customer issues in real-time, enhancing AI capabilities and improving support workflows. Collaborate closely with customers via Intercom and Slack to drive sol...
1 week ago
Engineering Manager, Mobile Developer Experience
$193K - $285K *
Champion a world-class mobile engineering culture while leading the Mobile Developer Experience team to innovate and optimize foundational components across platforms, enabling your engineers to deliv...
Reposted 4 weeks ago
Engineering Manager, Mobile Developer Experience
$193K - $285K *
Champion the Mobile Developer Experience team, driving innovative solutions and enhancing engineering efficiency through collaboration, strategic vision, and strong leadership while supporting a diver...
Reposted 4 weeks ago
Engineering Manager, Mobile Developer Experience
$193K - $285K *
Champion excellence by leading our Mobile Developer Experience team. Drive innovative solutions across multiple mobile platforms, enhancing engineering efficiency while fostering a collaborative and i...
Reposted 4 weeks ago
Engineering Manager, Mobile Developer Experience
$193K - $285K *
Empower engineers by leading the Mobile Developer Experience team, focusing on innovation and collaboration to enhance mobile prototyping and infrastructure. Drive strategic initiatives that elevate d...
Reposted 4 weeks ago
Staff+ Software Engineer, Enterprise (Full Stack)
$405K - $485K *
Join our team as a Staff+ Full Stack Engineer, where you'll design and deliver enterprise-ready products that empower Fortune 500 companies to leverage AI effectively. Collaborate across teams to shap...
2 weeks ago
Staff+ Software Engineer, Enterprise (Full Stack)
$405K - $485K *
Lead the charge in building enterprise-ready products that empower Fortune 500 companies. Collaborate across teams to design, deliver, and enhance user experiences while mentoring engineers and shapin...
2 weeks ago
$72K - $99K *
Collaborate with a diverse team to provide IT support, ensuring seamless operation of PCs, printers, and servers. Engage in troubleshooting, user onboarding, and system maintenance to enhance user exp...
1 week ago
Software Development Engineer Staff
$134K - $200K *
Shape the future of developer experience by designing and operating self-service systems that enhance productivity and reduce toil. Collaborate across teams to implement AI-driven SDLC models, ensurin...
1 week ago
Software Development Engineer Staff
$121K - $181K *
Innovate solutions that enhance the Developer Platform, streamlining tooling and automation for engineers. As a Software Engineer, you'll design self-service systems and implement AI-driven SDLC model...
1 week ago
Software Development Engineer Staff
$134K - $200K *
Drive innovation by designing self-service systems that enhance developer productivity and streamline AI-driven software development processes, ensuring quality and compliance across engineering teams...
1 week ago
Software Development Engineer Staff
$102K - $152K *
Join a team that's redefining developer experience by designing and operating self-service systems. You'll enhance automation and AI-driven SDLC practices, empowering engineers to innovate efficiently...
1 week ago
Software Development Engineer Staff
$146K - $218K *
Drive innovation in developer experience by designing self-service systems that enhance productivity and reduce toil. Collaborate across teams to implement AI-driven SDLC models, ensuring quality and...
1 week ago
Principal Software Development Engineer
$188K - $296K *
Advance the development of innovative software solutions, integrating scalable and secure applications while mentoring teams. Drive technical leadership and ensure quality assurance throughout the sof...
Reposted 3 weeks ago
Operations Support Senior Associate
$78K - $118K *
Optimize technical and systems support processes while collaborating with senior engineers. Assist in documentation, training, and project management to enhance operational efficiency and improve serv...
2 days ago
Staff Software Engineer I (Open)
$118K - $219K *
Shape the future of AI-driven legal content tools by leading API design, ensuring accuracy, and enhancing developer experience. Drive cross-team initiatives and establish best practices in a high-impa...
3 weeks ago
Senior Forward Deployment Engineer
$110K - $130K *
Elevate your impact as you lead transformative engineering projects, enhancing security, reliability, and performance of critical banking applications through hands-on development, modern methodologie...
Reposted 1 month ago
Software Development Engineer II
$68K - $113K *
Elevate your career by developing cloud-based applications that solve real customer challenges. Collaborate with a dynamic team to own features from design to deployment, enhancing your technical skil...
2 weeks ago
$123K - $160K *
Pioneer innovative deployment patterns and tooling for secure, efficient application delivery. Collaborate across teams to enhance developer experience and drive AI adoption, ensuring reliable operati...
1 month ago
Software Dev Engineer, Prime Video Personalization & Discovery
$158K - $213K *
Develop innovative solutions in a dynamic environment, collaborating with cross-disciplinary teams to design and build scalable technologies that redefine industry standards and enhance user experienc...
2 weeks ago
Forward Deployed Engineer (New York)
$110K - $130K *
Transform customer interactions by leveraging your technical expertise to design solutions on the YOOBIC platform. Collaborate across teams to bridge customer needs with practical implementations, enh...
Reposted 3 weeks ago
$195K - $250K *
Innovate in healthcare by leading the development of scalable billing solutions that enhance customer experiences and streamline workflows, while owning features and participating in end-to-end softwa...
Reposted 1 month ago
$195K - $250K *
Transform healthcare by leading development in billing systems, focusing on scalable solutions. Collaborate with cross-functional teams to enhance customer experience through innovative software engin...
Reposted 1 month ago
$80K - $110K *
Transform your career by developing innovative software solutions in a collaborative Agile environment. Engage in all phases of the software development lifecycle while enhancing cybersecurity and ide...
Reposted 2 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.