Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Tech Lead, Software Engineering
$200K - $300K *
Engineer scalable health solutions! Lead full-stack development focusing on robust Python backend and intuitive JavaScript front-end while mentoring a high-performing team and optimizing AI-driven fun...
Reposted 1 month ago
$100K - $130K *
Lead the charge in optimizing our AWS-based infrastructure, enhancing CI/CD pipelines, and automating workflows. Collaborate with developers and SRE teams to ensure high availability and performance o...
2 weeks ago
Software Engineer, Product (Technical Leadership)
$175K - $210K *
Join a team that's dedicated to enhancing online safety using cutting-edge AI. Collaborate across functions to build scalable solutions, drive technical vision, and tackle complex challenges, ensuring...
Reposted 4 days ago
Senior Network Engineer, Office Technology
$132K - $165K *
Transform network infrastructure by leading complex initiatives and ensuring reliable operations. Drive design, automation, and incident response while mentoring engineers and collaborating across tea...
3 weeks ago
$106K - $120K *
Join a team that's redefining data analytics by transforming raw data into trusted, business-ready datasets. Collaborate across functions to enhance decision-making and drive impactful insights in a d...
2 weeks ago
Software Development Engineer II
$143K - $194K *
Join a dynamic team to design and operate scalable services that route AWS traffic globally. Tackle complex distributed systems challenges while enhancing automation and efficiency, ensuring reliable...
1 week ago
Software Development Engineer II
$114K - $191K *
Elevate customer experiences by designing AI agents that transform data into actionable insights. As a key contributor, you'll enhance response accuracy and efficiency, shaping innovative solutions in...
2 weeks ago
Software Development Engineer II
$143K - $194K *
Join a team that's dedicated to building reliable software solutions, enhancing system performance and security while collaborating with cross-functional teams to deliver impactful results and mentor...
2 weeks ago
Software Development Engineer II
$143K - $194K *
Shape the future of software development by designing and delivering scalable solutions that enhance customer experiences. Collaborate with engineers to drive operational excellence and mentor peers w...
2 weeks ago
$110K - $130K *
Shape the future of cloud security solutions by leading technical sales pursuits, collaborating with clients and internal teams to deliver tailored compliance strategies and drive successful implement...
3 days ago
Software Engineer III, Workspace Device Security
$147K - $210K *
Unlock potential by leading full-stack development projects, enhancing device security solutions, and collaborating across teams to drive innovation in productivity tools for millions of users worldwi...
3 days ago
Senior Software Development Engineer
$184K - $258K *
Transform backend services by leveraging AI to enhance architecture, quality, and operational excellence. Collaborate with cross-functional teams to deliver scalable solutions that drive value for tra...
2 weeks ago
Senior Software Development Engineer
$129K - $174K *
Champion innovation by developing robust software solutions, overseeing all phases of the SDLC. Collaborate with cross-functional teams in an agile environment, mentoring junior developers and enhanci...
Reposted 2 weeks ago
Engineering Manager, Partner Integrations
$225K - $265K *
Drive the development of seamless integrations for security platforms, leading a team to deliver high-quality, reliable products that enhance customer security stacks and ensure compatibility with evo...
1 week ago
$111K - $162K *
Unlock potential by designing and maintaining scalable data infrastructure systems. Collaborate with cross-functional teams to enhance data processing capabilities and ensure robust software practices...
2 weeks ago
$79K - $106K *
Join a team that's dedicated to providing exceptional technical support, managing complex customer issues, and collaborating with engineering teams to enhance product efficiency and compliance in a dy...
3 weeks ago
Senior Software Support Engineer
$95K - $115K *
Transform complex production issues into seamless solutions by owning Tier 3 support for Northwoods applications. Collaborate with engineering teams to enhance product performance while mentoring juni...
1 week ago
Staff Product Manager, AI & Developer Experience
$226K - $283K *
Unlock potential by owning the developer experience for dbt Cloud tools, collaborating on AI-driven enhancements, and shaping user workflows through innovative IDE features to enhance satisfaction and...
Reposted 2 days ago
Staff Product Manager, AI & Developer Experience
$243K - $304K *
Empower developers by shaping their experience across innovative tools and AI-driven features. Collaborate with cross-functional teams to create a seamless, engaging workflow for practitioners of all...
Reposted 3 days ago
Staff Product Manager, AI & Developer Experience
$226K - $283K *
Transform developer experiences by leading the product roadmap for AI-assisted tools, enhancing workflows across the dbt Cloud ecosystem while collaborating closely with engineering and design teams t...
Reposted 3 days ago
$173K - $329K *
Lead the charge in shaping the go-to-market strategy for Private Cloud AI products, driving innovation and collaboration across teams to meet customer needs and enhance market positioning while mentor...
Today
$165K - $377K *
Unlock potential by leading product strategy and go-to-market initiatives for Private Cloud AI solutions. Collaborate across teams to drive innovation and mentor others, ensuring alignment with market...
Today
$112K - $135K *
Shape the future of enterprise solutions by leading innovative Salesforce applications. Collaborate with cross-functional teams to enhance internal processes and drive digital transformation, impactin...
5 days ago
$120K - $145K *
Shape the future of enterprise solutions by leading innovative Salesforce applications that enhance internal operations and drive digital transformation, impacting thousands of users and influencing p...
6 days ago
$150K - $180K *
Pioneer the development of a cutting-edge Financial Cloud platform, implementing CI/CD pipelines and automation tools to enhance module management and deployment across global compliance sites, direct...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.