Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$200K - $300K *

Engineer scalable health solutions! Lead full-stack development focusing on robust Python backend and intuitive JavaScript front-end while mentoring a high-performing team and optimizing AI-driven fun...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $130K *

Lead the charge in optimizing our AWS-based infrastructure, enhancing CI/CD pipelines, and automating workflows. Collaborate with developers and SRE teams to ensure high availability and performance o...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$175K - $210K *

Join a team that's dedicated to enhancing online safety using cutting-edge AI. Collaborate across functions to build scalable solutions, drive technical vision, and tackle complex challenges, ensuring...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$132K - $165K *

Transform network infrastructure by leading complex initiatives and ensuring reliable operations. Drive design, automation, and incident response while mentoring engineers and collaborating across tea...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$106K - $120K *

Join a team that's redefining data analytics by transforming raw data into trusted, business-ready datasets. Collaborate across functions to enhance decision-making and drive impactful insights in a d...

Vancouver, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$143K - $194K *

Join a dynamic team to design and operate scalable services that route AWS traffic globally. Tackle complex distributed systems challenges while enhancing automation and efficiency, ensuring reliable...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$114K - $191K *

Elevate customer experiences by designing AI agents that transform data into actionable insights. As a key contributor, you'll enhance response accuracy and efficiency, shaping innovative solutions in...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Join a team that's dedicated to building reliable software solutions, enhancing system performance and security while collaborating with cross-functional teams to deliver impactful results and mentor...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Shape the future of software development by designing and delivering scalable solutions that enhance customer experiences. Collaborate with engineers to drive operational excellence and mentor peers w...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Shape the future of cloud security solutions by leading technical sales pursuits, collaborating with clients and internal teams to deliver tailored compliance strategies and drive successful implement...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$147K - $210K *

Unlock potential by leading full-stack development projects, enhancing device security solutions, and collaborating across teams to drive innovation in productivity tools for millions of users worldwi...

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$184K - $258K *

Transform backend services by leveraging AI to enhance architecture, quality, and operational excellence. Collaborate with cross-functional teams to deliver scalable solutions that drive value for tra...

2 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$129K - $174K *

Champion innovation by developing robust software solutions, overseeing all phases of the SDLC. Collaborate with cross-functional teams in an agile environment, mentoring junior developers and enhanci...

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$225K - $265K *

Drive the development of seamless integrations for security platforms, leading a team to deliver high-quality, reliable products that enhance customer security stacks and ensure compatibility with evo...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $162K *

Unlock potential by designing and maintaining scalable data infrastructure systems. Collaborate with cross-functional teams to enhance data processing capabilities and ensure robust software practices...

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$79K - $106K *

Join a team that's dedicated to providing exceptional technical support, managing complex customer issues, and collaborating with engineering teams to enhance product efficiency and compliance in a dy...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Transform complex production issues into seamless solutions by owning Tier 3 support for Northwoods applications. Collaborate with engineering teams to enhance product performance while mentoring juni...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$226K - $283K *

Unlock potential by owning the developer experience for dbt Cloud tools, collaborating on AI-driven enhancements, and shaping user workflows through innovative IDE features to enhance satisfaction and...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$243K - $304K *

Empower developers by shaping their experience across innovative tools and AI-driven features. Collaborate with cross-functional teams to create a seamless, engaging workflow for practitioners of all...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$226K - $283K *

Transform developer experiences by leading the product roadmap for AI-assisted tools, enhancing workflows across the dbt Cloud ecosystem while collaborating closely with engineering and design teams t...

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

$173K - $329K *

Lead the charge in shaping the go-to-market strategy for Private Cloud AI products, driving innovation and collaboration across teams to meet customer needs and enhance market positioning while mentor...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$165K - $377K *

Unlock potential by leading product strategy and go-to-market initiatives for Private Cloud AI solutions. Collaborate across teams to drive innovation and mentor others, ensuring alignment with market...

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$112K - $135K *

Shape the future of enterprise solutions by leading innovative Salesforce applications. Collaborate with cross-functional teams to enhance internal processes and drive digital transformation, impactin...

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of enterprise solutions by leading innovative Salesforce applications that enhance internal operations and drive digital transformation, impacting thousands of users and influencing p...

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Pioneer the development of a cutting-edge Financial Cloud platform, implementing CI/CD pipelines and automation tools to enhance module management and deployment across global compliance sites, direct...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.