Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$186K - $269K *

Join a team that's shaping the future of data infrastructure by designing scalable, AI-ready pipelines. Collaborate with stakeholders to ensure compliance with global regulations while enhancing user...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$242K - $285K *

Transform the customer success landscape by leading technical teams, driving integration health, and enhancing revenue through strategic partnerships and innovative solutions in the programmatic ecosy...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Media

$190K - $285K *

Optimize high-performance software through architectural design and coding excellence. Lead technical initiatives, troubleshoot complex issues, and collaborate with teams to create scalable, resilient...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$104K - $160K *

Lead the charge in designing and implementing critical infrastructure systems, ensuring operational readiness and technical excellence across multiple facilities in a rapidly expanding global network...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead the charge in Developer Experience and SDLC modernization, driving AI-assisted development and automation across teams. Collaborate with architects and stakeholders to create inclusive, high-qual...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in transforming Developer Experience and SDLC modernization, driving AI-assisted development and automation across teams. Collaborate with architects and stakeholders to create inclusi...

Calgary, ABIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Engage in developing an innovative, database-driven software platform, tackling complex systems while managing multiple projects. We're looking for a problem solver eager to expand their skills and be...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the transformation of Developer Experience and SDLC modernization, driving AI-assisted development and automation across teams. Collaborate with architects and stakeholders to enhance software de...

Vancouver, BCIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$116K - $174K *

Elevate customer experiences by building scalable backend systems and AI-driven solutions. Collaborate with cross-functional teams to enhance agent workflows and improve system reliability in a dynami...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$163K - $236K *

Transform the future of enterprise applications by architecting scalable solutions and leading cross-functional teams. Drive innovation in data engineering and application development to enhance globa...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$157K - $180K *

Join a team that's driving innovation by building AI-powered tools for a vibrant community of diverse software engineers. You'll blend hands-on engineering with community management to enhance technic...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $194K *

Elevate the mobile shopping experience by engineering scalable platforms that serve millions. Collaborate across teams to modernize architectures and enhance customer interactions through innovative s...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Transform your career by driving innovative developer experiences in a dynamic team. Leverage cutting-edge technologies to enhance services and tools, while influencing product strategy and architectu...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Join a team that's dedicated to enhancing customer experiences by bridging technical support and engineering. Leverage your skills to troubleshoot, document, and innovate solutions that drive product...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$128K - $252K *

Take ownership of mobile engineering initiatives that enhance customer engagement and digital commerce. Lead technical delivery, guide architecture discussions, and collaborate with global teams to cr...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$143K - $194K *

Champion the design and development of scalable, secure systems on AWS, driving architectural decisions and collaborating across teams to deliver innovative security solutions that enhance customer tr...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive customer success by managing technical relationships, ensuring smooth deployments, and transforming technical insights into growth opportunities. Collaborate with teams to resolve issues and adv...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Join a team that's dedicated to enhancing customer success through technical expertise. You'll manage post-sale relationships, ensuring smooth deployments and driving customer-led growth while acting...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$113K - $147K *

Elevate your career in Software Development by driving innovative solutions through the entire software lifecycle. Collaborate in an agile environment to enhance quality software for leading technolog...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$143K - $194K *

Innovate user experiences for multimodal devices in a dynamic, Agile team. Collaborate with UX and product owners to enhance software quality and customer satisfaction. Deliver high-impact solutions i...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Transform operations by supporting database availability and application performance. Collaborate with IT and development teams to diagnose issues, coordinate responses, and ensure seamless service re...

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$274K - $296K *

Innovate and lead the development of large-scale data systems, enabling real-time insights and advanced analytics across our platforms. Drive AI/ML initiatives for service enhancement while managing v...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$62K - $141K *

Join a team that's enhancing national security by building resilient systems. As a Site Reliability Engineer, you'll automate processes, implement monitoring tools, and develop robust cloud infrastruc...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$62K - $141K *

Unlock potential by enhancing system resilience and efficiency through automation and monitoring. Collaborate with teams to build robust infrastructures that support national security while advancing...

3 days ago

  •   Less than 5 years exp.  •   Business Services

$99K - $225K *

Transform critical production systems as a Lead Site Reliability Engineer, ensuring reliability, performance, and security. Collaborate with DevOps and security teams to enhance system resilience and...

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.