Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$135K - $200K *

Accelerate progress at a leading federal technology firm by strategically guiding a portfolio of cloud and software development programs, ensuring optimal performance and fostering key customer relati...

Reposted 1 month ago

  •   11 - 15 years exp.  •   Information Technology

$143K - $194K *

Empower innovation at scale by solving complex engineering challenges. Collaborate with diverse teams to design, implement, and maintain high-performance software solutions that impact global customer...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Support client interactions by leading technical discussions, conducting live demos, and driving failure analysis. Leverage your expertise in hardware and optics to enhance product feedback and ensure...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $135K *

Accelerate progress at deploying and managing GenAI systems across cloud and hybrid platforms. Collaborate with AI engineers to ensure secure and reliable operations while optimizing CI/CD pipelines a...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...

United StatesRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$129K - $174K *

Join a dynamic team to design and implement AI-driven tools for automating network management across Amazon's global fulfillment centers, enhancing operational efficiency and scalability...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Empower your career with a dynamic role where you drive technical solutions and support enterprise customers through innovative AI technology while collaborating with sales teams to maximize impact an...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$131K - $169K *

Elevate the developer experience by building and enhancing APIs, documentation, and integration tools. Collaborate with cross-functional teams to deliver reliable, user-friendly solutions that empower...

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$143K - $194K *

Join a team that's developing cutting-edge ML systems to enhance reliability and performance. Collaborate with experts to innovate solutions that ensure customer trust while managing the entire ML pip...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$152K - $221K *

Unlock your potential by collaborating with engineers to shape innovative web technologies. Drive strategic initiatives, troubleshoot issues, and enhance digital strategies while influencing the futur...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$197K - $313K *

Lead the development of innovative iOS tooling and AI-driven workflows, enhancing the developer experience for millions. Mentor engineers, ensure high code quality, and drive automation in a fast-pace...

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Optimize customer support by providing data-driven solutions to technical issues. Engage in fault prevention and provide Level 2 support, ensuring efficient resolution within established service level...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$125K - $150K *

Partner with us to deliver exceptional technical support for cutting-edge cloud technologies. Engage with customers, troubleshoot complex issues, and collaborate with teams to enhance their experience...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$180K - $210K *

Elevate your career by driving AI transformation within diverse teams. Lead the design and delivery of intelligent automation solutions, shaping workflows that enhance productivity and redefine operat...

Vancouver, BCIn-Person

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Innovate robust SaaS platforms by collaborating with cross-functional teams, building and enhancing features, and delivering customer-centric solutions throughout the development lifecycle...

RemoteRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by leading software development for critical space applications. Collaborate with teams to enhance existing systems and create innovative solutions, ensuring seamless integration acro...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$86K - $198K *

Champion innovative software solutions as a Senior Full Stack Developer, leveraging your expertise to tackle complex challenges and enhance system functionality in a dynamic, agile environment...

1 week ago

  •   8 - 10 years exp.  •   Business Services

$143K - $194K *

Champion innovation by designing and developing cutting-edge software solutions across diverse domains. Collaborate with cross-functional teams to enhance performance and mentor junior engineers while...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Build scalable AI-powered solutions from design to deployment, optimizing systems and delivering high-quality code. Collaborate with teams to solve complex problems and mentor junior engineers in a fa...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$170K - $297K *

Unlock potential by leading the design and architecture of scalable software systems. Collaborate across teams to drive technical strategy, enhance performance, and mentor engineers while ensuring rel...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$170K - $297K *

Engineer scalable software solutions that drive product success across teams. Collaborate closely with cross-functional partners to define strategies, enhance performance, and mentor engineers while l...

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$147K - $210K *

Transform software solutions by leveraging your programming expertise to manage project priorities and deliver innovative AI and infrastructure capabilities at scale, enhancing user experiences for mi...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $170K *

Lead the charge in developing scalable applications and systems, driving strategic value through technical ownership and resource management while optimizing processes for Sales & Marketing teams acro...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$143K - $194K *

Join a team that's redefining customer experiences through innovative AI solutions. You'll design and implement core software, ensuring reliability and performance while collaborating in a fast-paced...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.