Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$135K - $200K *
Accelerate progress at a leading federal technology firm by strategically guiding a portfolio of cloud and software development programs, ensuring optimal performance and fostering key customer relati...
Reposted 1 month ago
Software Development Engineer, DynamoDB
$143K - $194K *
Empower innovation at scale by solving complex engineering challenges. Collaborate with diverse teams to design, implement, and maintain high-performance software solutions that impact global customer...
1 week ago
$120K - $145K *
Support client interactions by leading technical discussions, conducting live demos, and driving failure analysis. Leverage your expertise in hardware and optics to enhance product feedback and ensure...
2 weeks ago
$110K - $135K *
Accelerate progress at deploying and managing GenAI systems across cloud and hybrid platforms. Collaborate with AI engineers to ensure secure and reliable operations while optimizing CI/CD pipelines a...
1 week ago
Senior Technical Support Engineer
$100K - $120K *
Unlock potential by delivering top-notch technical support, solving complex issues, and collaborating with diverse teams to enhance our cybersecurity products and services, ensuring customer satisfact...
Reposted 4 weeks ago
System Dev Engineer, CIA Deployment Engine Team
$129K - $174K *
Join a dynamic team to design and implement AI-driven tools for automating network management across Amazon's global fulfillment centers, enhancing operational efficiency and scalability...
1 week ago
Enterprise Solutions Engineer - North America
$120K - $145K *
Empower your career with a dynamic role where you drive technical solutions and support enterprise customers through innovative AI technology while collaborating with sales teams to maximize impact an...
Reposted 1 month ago
Software Engineer, Solutions Engineering
$131K - $169K *
Elevate the developer experience by building and enhancing APIs, documentation, and integration tools. Collaborate with cross-functional teams to deliver reliable, user-friendly solutions that empower...
Reposted yesterday
Software Development Engineer, CoRe Relations
$143K - $194K *
Join a team that's developing cutting-edge ML systems to enhance reliability and performance. Collaborate with experts to innovate solutions that ensure customer trust while managing the entire ML pip...
1 week ago
Partner Technology Manager, Chrome and Web Ecosystems, gTech
$152K - $221K *
Unlock your potential by collaborating with engineers to shape innovative web technologies. Drive strategic initiatives, troubleshoot issues, and enhance digital strategies while influencing the futur...
4 days ago
Staff iOS Developer Experience Engineer - Slack
$197K - $313K *
Lead the development of innovative iOS tooling and AI-driven workflows, enhancing the developer experience for millions. Mentor engineers, ensure high code quality, and drive automation in a fast-pace...
1 month ago
$80K - $95K *
Optimize customer support by providing data-driven solutions to technical issues. Engage in fault prevention and provide Level 2 support, ensuring efficient resolution within established service level...
Reposted 2 days ago
Senior Customer Support Engineer - Managed Inference
$125K - $150K *
Partner with us to deliver exceptional technical support for cutting-edge cloud technologies. Engage with customers, troubleshoot complex issues, and collaborate with teams to enhance their experience...
2 weeks ago
Senior Forward Deployed Engineer
$180K - $210K *
Elevate your career by driving AI transformation within diverse teams. Lead the design and delivery of intelligent automation solutions, shaping workflows that enhance productivity and redefine operat...
2 days ago
$110K - $130K *
Innovate robust SaaS platforms by collaborating with cross-functional teams, building and enhancing features, and delivering customer-centric solutions throughout the development lifecycle...
Reposted 2 weeks ago
$110K - $130K *
Empower your career by joining a dynamic team as a Field Support Engineer, where you'll tackle complex technical challenges in mission-critical environments, leveraging your expertise in Red Hat OpenS...
4 days ago
$110K - $130K *
Unlock potential by leading software development for critical space applications. Collaborate with teams to enhance existing systems and create innovative solutions, ensuring seamless integration acro...
1 week ago
$86K - $198K *
Champion innovative software solutions as a Senior Full Stack Developer, leveraging your expertise to tackle complex challenges and enhance system functionality in a dynamic, agile environment...
1 week ago
Software Development Engineer II, AWS
$143K - $194K *
Champion innovation by designing and developing cutting-edge software solutions across diverse domains. Collaborate with cross-functional teams to enhance performance and mentor junior engineers while...
1 week ago
Software Development Engineer II, Technical Content Experience
$143K - $194K *
Build scalable AI-powered solutions from design to deployment, optimizing systems and delivering high-quality code. Collaborate with teams to solve complex problems and mentor junior engineers in a fa...
2 days ago
$170K - $297K *
Unlock potential by leading the design and architecture of scalable software systems. Collaborate across teams to drive technical strategy, enhance performance, and mentor engineers while ensuring rel...
3 days ago
$170K - $297K *
Engineer scalable software solutions that drive product success across teams. Collaborate closely with cross-functional partners to define strategies, enhance performance, and mentor engineers while l...
3 days ago
Software Engineer III, Technical Infrastructure
$147K - $210K *
Transform software solutions by leveraging your programming expertise to manage project priorities and deliver innovative AI and infrastructure capabilities at scale, enhancing user experiences for mi...
2 weeks ago
Application Engineer, Salesforce
$140K - $170K *
Lead the charge in developing scalable applications and systems, driving strategic value through technical ownership and resource management while optimizing processes for Sales & Marketing teams acro...
2 weeks ago
Software Development Engineer, Devices Software & Services
$143K - $194K *
Join a team that's redefining customer experiences through innovative AI solutions. You'll design and implement core software, ensuring reliability and performance while collaborating in a fast-paced...
2 days ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.