Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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$95K - $115K *

Drive cross-functional teams to deliver complex global talent technology projects, ensuring alignment between stakeholders and technical teams while managing risks and fostering collaboration for succ...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Empower global talent initiatives by managing complex projects that integrate technology and operations. Collaborate with diverse teams to drive strategic delivery and ensure alignment across stakehol...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Join a team that's driving global talent technology projects, bridging technical and operational teams to ensure successful delivery and alignment. Leverage your expertise to manage complex initiative...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Transform global talent operations by leading complex projects that bridge technology and strategy. Collaborate with diverse teams to drive impactful initiatives, ensuring alignment and successful del...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion global talent technology projects by leading cross-functional teams, driving strategic initiatives from concept to execution, and ensuring alignment across stakeholders for impactful outcomes...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$95K - $115K *

Empower your career by leading global talent technology projects, driving cross-functional teams, and aligning stakeholders to enhance operational excellence and strategic delivery in a dynamic enviro...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$187K - $243K *

Optimize product life cycles by leading cross-functional teams to implement strategies, analyze market opportunities, and ensure profitability while maintaining a robust product roadmap that meets div...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Shape the future of corporate development by leading diverse projects, ensuring alignment with strategic objectives, and fostering collaboration across teams to drive success and innovation in a dynam...

Today

  •   5 - 7 years exp.  •   Media

$85K - $100K *

Optimize project outcomes by managing timelines, resources, and stakeholder engagement. Collaborate with teams to drive strategic initiatives and ensure alignment with corporate objectives while navig...

Ottawa, ONIn-Person

Today

  •   5 - 7 years exp.  •   Media

$80K - $90K *

Unlock potential by providing exceptional IT support and SharePoint administration. Collaborate with teams to enhance digital workspaces, troubleshoot technical issues, and streamline processes using...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $100K *

Drive impactful projects by collaborating with diverse teams to achieve strategic objectives. Leverage your expertise in project management to navigate challenges and ensure timely delivery of high-qu...

Montreal, QCIn-Person

Today

  •   5 - 7 years exp.  •   Media

$105K - $125K *

Shape the future of impactful projects by leading agile teams, ensuring seamless communication and collaboration across multidisciplinary groups. Drive project success through effective management pra...

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$105K - $125K *

Join a team that's dedicated to leading impactful projects in a dynamic environment. As a Project Manager, you'll coordinate efforts across multidisciplinary teams, ensuring alignment and delivering h...

Washington DC, USRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Optimize Configuration Management processes by planning, conducting, and coordinating activities while collaborating with stakeholders and ensuring adherence to best practices and standards...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Technical Services

$95K - $115K *

Champion innovative technology solutions by leading IT application development projects, ensuring successful outcomes through effective planning, coordination, and collaboration with cross-functional...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Transform complex ideas into successful outcomes by leading IT application development projects. Collaborate with teams to deliver innovative technology solutions and drive AI initiatives for a dynami...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Accelerate progress at delivering innovative IT solutions by managing complex application development projects, collaborating with cross-functional teams, and ensuring successful outcomes through effe...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Join a dynamic team to oversee IT application development projects, driving innovative technology solutions and collaborating with senior leaders to ensure successful outcomes across North America...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Lead IT project initiatives by coordinating teams to deliver innovative software solutions. Drive application development and AI projects, ensuring timely execution and stakeholder communication for s...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Partner with us to lead multifamily development projects, managing due diligence, design, and construction phases while ensuring profitability and compliance with regulations. Collaborate with interna...

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $145K *

Advance your career by leading data-driven transformations, managing diverse teams, and delivering tailored AI solutions that drive growth and value for clients in a dynamic, agile environment...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in data-driven transformation, guiding teams to deliver tailored AI solutions while managing client relationships and driving business growth in a dynamic environment...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in data-driven transformation, guiding teams to deliver tailored AI solutions that drive growth and enhance client relationships while identifying new business opportunities for long-t...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Drive your career with impactful project management of cellular DAS deployments. Oversee multiple projects, coordinate teams, and ensure successful execution while utilizing cloud-based tools for docu...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Champion the successful deployment of cellular DAS systems by managing multiple projects, coordinating teams, and ensuring adherence to timelines and budgets while utilizing cloud-based project manage...

5 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.