Desktop Support Manager Jobs

Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.

What Does a Desktop Support Manager Do?

Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.

Skills and Experience Employers Look For

Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.

Career Opportunities in Desktop Support Leadership

Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.

Explore Desktop Support Manager Jobs on Ladders

Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.

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$95K - $155K *

Drive project success by leading complex, mission-critical construction efforts. Manage teams, ensure quality, and maintain client relationships while navigating high-pressure environments and mentori...

Today

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Unlock potential by leading a dynamic team in support operations, ensuring exceptional customer service and efficient processes. Drive strategy, manage incidents, and foster team development to meet o...

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Lead a dynamic team in delivering exceptional support services while managing operations, enhancing processes, and ensuring customer satisfaction in a fast-paced environment. Drive strategic initiativ...

Dallas, TXRemote

4 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $160K *

Transform your career by providing essential office management support to a dynamic team, enhancing personnel administration for the U.S. Space Force. Collaborate with leadership and streamline workfl...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$95K - $115K *

Advance your career by managing and optimizing Linux systems, virtual machines, and network infrastructure. Collaborate with teams to ensure reliable services and support both classified and unclassif...

Today

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join us to manage and enhance internal and customer environments, ensuring optimal performance of Linux servers, virtual machines, and network infrastructure while supporting both classified and uncla...

Today

  •   5 - 7 years exp.  •   Information Technology

$121K - $182K *

Pioneer innovative solutions as you lead infrastructure projects, align strategies with business goals, and enhance system performance. Drive high-quality outcomes while managing cross-team programs a...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by managing large-scale, complex technology engagements, leading cross-functional teams, and ensuring successful project delivery while driving efficiency and excellence in program ma...

Vaughan, ONIn-Person

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$80K - $95K *

Join a team that drives innovative cloud solutions and IT support. You'll enhance end-user experiences while ensuring robust security and seamless infrastructure management in both AWS and Azure envir...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$70K - $100K *

Drive exceptional IT support by troubleshooting hardware and software issues, ensuring seamless operations for team members. Utilize analytical skills to enhance service quality and maintain a high st...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Lead the charge in managing projects from initiation to completion, ensuring alignment with business objectives. Collaborate with cross-functional teams to deliver results on time while effectively co...

Arkansas, USRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $150K *

Unlock potential by providing expert operational support for Windows environments. Manage complex incidents, ensure service availability, and collaborate across teams to enhance customer experiences i...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Join a team that's dedicated to executing complex projects in secure environments. You'll manage facilities and infrastructure initiatives, ensuring compliance and operational readiness while collabor...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$95K - $115K *

Transform program management practices by developing governance frameworks, establishing policies, and coaching leaders. Drive efficiency and best practices across the portfolio while enhancing skills...

1 week ago

  •   Less than 5 years exp.  •   Staffing

$85K - $130K *

Transform knowledge management practices to enhance international security programs. Collaborate with diverse stakeholders to improve data accessibility and facilitate learning within the Department o...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Technical Services

$60K - $100K *

Lead the charge in providing advanced technical support for microcomputers and related equipment. Oversee installations, repairs, and user training while staying updated on industry advancements. Supe...

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $115K *

Join a team that's dedicated to managing and securing sensitive information while overseeing the implementation of security protocols and ensuring compliance with regulations in a dynamic environment...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $120K *

Unlock potential by leading AI adoption across business units, driving innovation and measurable impact through strategic alignment of people and technology while managing a diverse portfolio of initi...

Montreal, QCIn-Person

Reposted 4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$108K - $226K *

Lead and innovate within a dynamic IT team, guiding full stack development, ensuring robust application support, and driving strategic initiatives to enhance system performance and team capabilities...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in data management and analytics to support federal space planning initiatives. Utilize PowerPlatform and data visualization tools to optimize resource allocation and enhance decision...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$105K - $115K *

Elevate facility management excellence by coordinating projects, managing operations, and collaborating with teams to optimize the Flex Ten Wall modular laboratory system. Ensure timely completion whi...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the charge in overseeing and optimizing diverse project initiatives. Develop strategic plans, mentor teams, and ensure timely completion within designated budgets while enhancing customer satisfa...

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$106K - $125K *

Join a team that's dedicated to excellence in maintenance management, driving continuous improvement and delivering high-quality services. Lead a skilled team, ensure safety compliance, and enhance op...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$107K - $127K *

Lead the charge in maintenance excellence, fostering a safety-first culture while mentoring teams and driving operational efficiency at a high-complexity site. Collaborate with leadership to align goa...

6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $126K *

Join a team that's transforming IT systems administration for advanced AI research. Support end-users and manage high-performance computing environments while streamlining operations for both classifi...

Reposted 3 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Manager do?question toggle

    A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.

  • What qualifications are common for Desktop Support Manager jobs?question toggle

    Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.

  • How much do Desktop Support Managers earn?question toggle

    Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.

  • What career paths can follow a Desktop Support Manager role?question toggle

    Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.

  • Where can I find Desktop Support Manager jobs paying $100,000 or more?question toggle

    Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.