Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$135K - $210K *
Advance product development by managing end-to-end processes, collaborating with cross-functional teams, and driving timelines. This role requires a proactive approach to navigate ambiguity and ensure...
4 days ago
Configuration Manager (TS/SCI with Polygraph)
$110K - $130K *
Support configuration management processes to enhance software delivery, ensuring effective version control and compliance across all environments while implementing SAFe and DevSecOps methodologies f...
3 weeks ago
Configuration Manager (TS/SCI with Polygraph)
$110K - $130K *
Oversee and enhance configuration management processes to ensure software integrity and reliable releases. Implement best practices across environments, aligning with SAFe and DevSecOps methodologies...
3 weeks ago
Product Manager, Microsoft Edge Solutions
$90K - $117K *
Champion revenue growth by managing product portfolios, developing marketing strategies, and collaborating with partners to enhance product visibility and profitability. Drive market insights and opti...
Yesterday
Service Desk Manager - IT Ops Service Management
$80K - $95K *
Drive the daily operations of a 24/7 IT support team, ensuring high-quality customer service and compliance with standards. Lead incident management, staff training, and performance evaluation to enha...
3 days ago
Senior Analyst, Technical Program Management - AI Delivery and Enablement
$91K - $118K *
Join a team that's transforming Services Operations through AI and automation. Collaborate with experts to quickly build and deploy innovative solutions, driving efficiency and scalability across proj...
Reposted yesterday
$110K - $130K *
Transform team dynamics by leading a diverse group of ICT/Security professionals, ensuring technical excellence and fostering collaboration across various market sectors while driving project success...
2 weeks ago
$80K - $95K *
Lead dynamic IT infrastructure projects, uniting technology and business needs. Collaborate with stakeholders to drive successful outcomes while managing timelines and budgets in a fast-paced environm...
6 days ago
$116K - $160K *
Drive innovation by leading a diverse IT team to enhance technical support for operations, ensuring seamless integration of advanced technologies in a dynamic environment. Foster collaboration and con...
1 week ago
$217K - $396K *
Lead the charge in driving strategic growth and innovation in the space sector, overseeing a substantial portfolio while ensuring profitability and fostering key relationships within national security...
6 days ago
$110K - $130K *
Accelerate progress at the forefront of IT project management, leading diverse teams to deliver innovative solutions while ensuring quality and efficiency in federal projects. Drive process improvemen...
Reposted 3 days ago
$500K+*
Drive end-to-end delivery across technology streams, leading cross-functional teams to ensure alignment, transparency, and success in high-visibility projects. Collaborate with stakeholders and manage...
Reposted today
$500K+*
Lead the end-to-end delivery lifecycle of complex technology projects across diverse teams. Foster collaboration, ensure alignment with objectives, and drive execution while managing client relationsh...
Reposted today
$80K - $95K *
Champion the seamless execution of complex AI and Cloud projects, ensuring timely delivery and stakeholder satisfaction. Leverage your project management skills to coordinate multiple initiatives in a...
4 days ago
Gestionnaire principal, infrastructure et soutien TI
$85K - $100K *
Join a dynamic team to enhance IT infrastructure and user support, ensuring reliability and security of technology services. Collaborate on modernization initiatives while managing external partners a...
2 weeks ago
Microsoft System Center Configuration Manager Engineer II
$80K - $95K *
Drive the design and management of desktop environments, focusing on application packaging, OS deployments, and security patching. Collaborate on SCCM strategies and provide advanced technical support...
6 days ago
$70K - $116K *
Empower your career by leading ServiceNow ITSM initiatives, enhancing workflows, and collaborating with diverse teams. Drive improvements to user support and organizational knowledge while utilizing y...
3 weeks ago
Utility Distribution Project Manager I
$95K - $145K *
Lead the management of electric distribution projects, ensuring timely delivery and effective stakeholder coordination throughout all phases, from planning to closeout, while maintaining budgetary con...
Reposted 2 weeks ago
$100K - $120K *
Join us to lead transformative infrastructure and security projects for global clients. Manage teams, drive project success, and ensure stakeholder alignment while delivering high-quality results acro...
2 weeks ago
$150K - $170K *
Lead the charge in delivering high-impact project management services, overseeing a remote PMO team to ensure alignment with organizational goals, while driving stakeholder communication and adapting...
Reposted 3 weeks ago
$75K - $105K *
Oversee client operations and ensure satisfaction by managing multiple locations. Leverage expertise in supply chain and client management to drive performance, resolve issues, and deliver strategic v...
6 days ago
$80K - $90K *
Grow your career with us as you manage IT help desk operations, ensuring effective support for users. Be the key liaison, enhance processes, and drive operational efficiency for a world-class tech env...
Reposted 2 weeks ago
IT Timekeeping and Help Desk Support Specialist
$73K - $91K *
Analyze and support the implementation of business technology solutions, ensuring optimal performance and user training. Collaborate with teams to enhance operational efficiency while traveling up to...
Today
Program Manager/Engagement Manager (386)
$110K - $130K *
Innovate by leading ServiceNow initiatives, driving IT modernization and strategic customer solutions through collaboration, demos, and program management to contribute to growth objectives and enhanc...
Reposted 3 weeks ago
Program Manager/Engagement Manager (386)
$110K - $130K *
Unlock your potential by leading ServiceNow initiatives, driving innovation while managing projects and collaborating on demos to enhance customer solutions. Engage with teams to ensure alignment with...
3 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.