Minimum of 7 years of professional experience, with at least 3 years focused on the ServiceNow platform.
Proven experience in ServiceNow project and program management, especially in presales and prototype activities.
Strong understanding of Agile methodologies and IT modernization principles.
Excellent written and communication skills.
Experience in crafting proposal content and business development efforts.
Responsibilities
Lead and manage initiatives showcasing ServiceNow capabilities, driving innovation through pre-sales and internal lab development.
Collaborate with architects and leadership to design and deliver demos and proposal content aligned with customer missions.
Coordinate activities across ServiceNow-focused projects to ensure alignment with innovation goals while delivering customer value.
Act as an advisor in presales and program activities, developing solutions that articulate ServiceNow's value to customers.
Partner with cross-functional teams to ensure high-quality project outcomes and continuous improvement.
Support proposal development and presales activities, tracking trends and best practices to inform strategy.
Perform additional duties as assigned.
Benefits
Opportunity to work with cutting-edge technology in a federal context.
Dynamic environment with a focus on innovation and growth.
Supportive culture fostering collaboration among cross-functional teams.
Access to professional development opportunities and potential certifications.
Engagement in strategic projects that influence IT and business modernization.
Full Job Description
Description
ROLES AND RESPONSIBILITIES
Lead and manage initiatives that showcase the capabilities of the ServiceNow platform, driving innovation through pre-sales, prototypes, and internal lab development, working with ServiceNow to launch offerings, and support documentation for launching of internal offerings.
Collaborate with technical architects and leadership to design and deliver compelling demos, prototypes, and proposal content that align with customer missions and iTech AG's strategic objectives. Create compelling PowerPoints and recordings of key demos, features, and benefits.
Coordinate activities across multiple ServiceNow-focused projects, ensuring alignment with iTech AG's innovation and growth goals while delivering value to federal customers.
Act as a key advisor in presales and program activities, understanding customer needs, developing solutions, and articulating the value of ServiceNow in modernizing IT and business processes.
Partner with cross-functional teams, including technical architects, developers, and capture teams, to ensure high-quality outcomes and continuous improvement.
Support proposal development, writing, and presales customer meetings. Coordinate meetings, and action items, and track trends, capabilities, and best practices to inform strategy and solution development.
Perform other duties as assigned.
MINIMUM QUALIFICATIONS
Minimum of 7 years of professional experience, with at least 3 years focused on the ServiceNow platform.
Proven experience in ServiceNow project and program management, ideally including presales, prototypes, and demo activities.
Strong understanding of Agile methodologies and IT modernization principles.
Excellent written and communications skills.
Experience in crafting proposal content and contributing to business development efforts.
EDUCATION AND CERTIFICATIONS
Bachelor's degree or higher.
PMP required
PREFERRED QUALIFICATIONS
ServiceNow certifications preferred
SECURITY CLEARANCE
Active Public Trust or the ability to obtain a Public Trust.
Pursuant to a government contract, this position requires U.S. Citizenship.
