Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$98K - $147K *
Join a team that empowers employee safety and drives business success through leadership, effective communication, and strategic collaboration, while fostering a culture of continuous improvement and...
1 month ago
$80K - $95K *
Join a dynamic team to support, troubleshoot, and maintain IT systems, ensuring optimal performance and security. Manage daily operations, provide user assistance, and implement system enhancements fo...
2 weeks ago
Staff Technologist-AI Architect
$175K - $210K *
Transform enterprise AI architecture by driving innovative solutions, integrating cutting-edge technologies, and optimizing performance across diverse platforms. Collaborate with cross-functional team...
Reposted 3 days ago
Manager, IT Service Management & Delivery
$146K - $219K *
Champion transformation by leading IT Service Management initiatives that standardize, automate, and enhance workflows across IT, driving operational excellence and enabling AI capabilities for improv...
4 days ago
Manager, IT Service Management & Delivery
$146K - $219K *
Drive transformation in IT service management by standardizing and automating workflows. Lead the ServiceNow platform roadmap, enhancing process maturity and operational excellence while enabling AI c...
1 week ago
$103K - $118K *
Drive operational excellence by overseeing maintenance teams, ensuring efficient equipment performance, and implementing safety protocols. Collaborate with vendors and manage budgets to enhance servic...
5 days ago
$112K - $140K *
Lead the charge in optimizing maintenance operations, ensuring safety and compliance while managing a skilled team. Drive efficiency through preventive maintenance and budget management, fostering a c...
1 week ago
$85K - $135K *
Empower our resource management efforts by coordinating staffing and deployment activities, ensuring optimal talent alignment for projects. Drive operational efficiency and enhance client delivery thr...
1 week ago
$85K - $135K *
Optimize resource management processes to enhance onboarding and transitions across consulting operations. Collaborate with leaders to align talent with project needs, ensuring operational efficiency...
1 week ago
$85K - $135K *
Champion resource management by coordinating staffing and deployment activities, enhancing operational efficiency, and ensuring optimal talent alignment for project success across the Consulting servi...
1 week ago
$85K - $135K *
Drive operational efficiency by managing resource deployment and onboarding across consulting projects. Collaborate with leaders to align talent with project needs, ensuring optimal utilization and en...
1 week ago
$85K - $135K *
Transform resource management by coordinating staffing and deployment activities, ensuring optimal talent alignment for projects. Drive operational efficiency and enhance client delivery through proac...
1 week ago
$85K - $135K *
Join a team that's driving operational excellence in resource management. This role coordinates staffing and deployment across projects, ensuring optimal talent alignment and enhancing client delivery...
1 week ago
$85K - $135K *
Join a dynamic team as you coordinate staffing and deployment activities, ensuring optimal talent alignment for projects. Drive operational efficiency and enhance client delivery through effective res...
1 week ago
$85K - $135K *
Join a team that's pivotal in optimizing resource management for consulting projects. You'll coordinate staffing, enhance operational efficiency, and ensure the right talent is aligned with project ne...
1 week ago
$95K - $115K *
Lead diverse IT projects by collaborating with teams to ensure timely delivery and high-quality outcomes. Utilize your project management expertise to standardize processes and effectively manage reso...
Yesterday
$95K - $115K *
Drive successful IT project outcomes by managing diverse projects, collaborating with teams, and standardizing processes. Utilize your expertise to ensure timely completion and effective communication...
Yesterday
$88K - $105K *
Lead the charge in managing diverse IT projects, ensuring timely delivery and quality outcomes. Collaborate with teams to standardize processes and mitigate risks while driving project success across...
Yesterday
$88K - $105K *
Lead project teams to deliver high-quality IT solutions, ensuring timely completion and effective communication with stakeholders while standardizing project management processes across various initia...
Yesterday
Senior Computer Specialist - School of Medicine Dean's Office, Departmental Computing
$86K - $140K *
Join a dynamic team as a Senior Computer Specialist, leveraging your expertise in VBA, SQL, and reporting tools to enhance data solutions and operational efficiency. Collaborate with stakeholders to d...
2 weeks ago
$77K - $100K *
Transform IT support by delivering exceptional desktop and end-user assistance, ensuring seamless technology for executives and events. Collaborate with senior staff to troubleshoot issues and enhance...
2 days ago
Sr. Unified Comms Engineer - Federal Customer
$120K - $145K *
Empower mission success by engineering and enhancing unified communications platforms, ensuring seamless voice and collaboration for secure operations. Drive troubleshooting, support implementation, a...
Reposted 3 days ago
$132K - $208K *
Champion operational excellence by leading rack integration programs, ensuring seamless production and deployment. Drive cross-functional collaboration, optimize workflows, and maintain accountability...
1 week ago
$75K - $94K *
Lead the charge in delivering innovative workplace solutions while managing key client relationships. Oversee project delivery, coordinate resources, and address complex design challenges to ensure al...
3 weeks ago
$75K - $94K *
Champion innovative workplace solutions, bridging business needs and real estate strategy while managing client relationships and overseeing multifunctional service delivery. Develop and ensure alignm...
3 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.