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Desktop Support Manager Jobs
Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
What Does a Desktop Support Manager Do?
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Skills and Experience Employers Look For
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Career Opportunities in Desktop Support Leadership
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Explore Desktop Support Manager Jobs on Ladders
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
Desktop Support Manager Jobs
$134K - $265K *
Shape the future of AI security by leading strategic assessments and governance frameworks. Collaborate with cross-functional teams to implement robust cybersecurity controls and risk models, ensuring...
Yesterday
$134K - $265K *
Unlock potential by leading AI cybersecurity strategies and governance frameworks. Collaborate with cross-functional teams to manage risks and implement solutions for enterprises adopting AI technolog...
Yesterday
$134K - $265K *
Lead the charge in shaping AI cybersecurity strategies, guiding enterprises through risk assessments and governance frameworks while managing cross-functional teams to ensure secure AI adoption and im...
Yesterday
$134K - $265K *
Transform your career by leading AI cybersecurity strategies and governance frameworks. Collaborate with cross-functional teams to manage risks and implement solutions that secure enterprise AI adopti...
Yesterday
$134K - $265K *
Lead the charge in developing AI cybersecurity strategies, guiding clients through governance frameworks and risk models while managing cross-functional teams to ensure effective implementation and co...
Yesterday
$134K - $265K *
Champion the future of AI security by leading strategic assessments and governance frameworks for enterprises adopting AI. Drive risk management initiatives and collaborate across teams to ensure robu...
Yesterday
$134K - $265K *
Lead transformative AI cybersecurity strategies, guiding clients through risk assessments and governance frameworks. Collaborate across teams to implement robust security controls and ensure complianc...
Yesterday
$134K - $265K *
Lead transformative AI cybersecurity strategies, guiding clients through risk assessments and governance frameworks while managing cross-functional teams to ensure secure AI adoption and compliance wi...
Yesterday
$134K - $265K *
Elevate cybersecurity strategies by leading AI governance and risk assessments. Collaborate with cross-functional teams to implement robust frameworks, ensuring enterprises effectively manage AI-relat...
Yesterday
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Frequently Asked Questions (FAQ)
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.