Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.
In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.
Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.
Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.
$209K - $212K *
Optimize IT systems by providing expert support for implementation, troubleshooting, and maintenance. Manage daily operations, enhance system performance, and ensure seamless user access across UNIX a...
2 weeks ago
Cloud Programs Analyst SME - Technical Background
$95K - $115K *
Unlock the potential of IT modernization by crafting compelling executive briefings. Collaborate with technical teams to translate cloud infrastructure insights into clear narratives for government le...
Reposted 1 week ago
Cloud Programs Analyst SME - Technical Background
$95K - $115K *
Unlock potential by translating complex cloud and IT modernization strategies into clear, executive-level communications that drive decision-making within federal leadership. You'll create impactful m...
Reposted 1 week ago
Service Delivery Center, Senior Test and Quality Engineer
$67K - $136K *
Join a dynamic team as you ensure software quality through testing and automation. Collaborate with experts to deliver high-quality technology solutions for financial services clients, managing the fu...
Reposted yesterday
$90K - $110K *
Lead the charge in managing a dynamic team, driving operational excellence and performance while fostering a culture of continuous improvement and strategic development within a fast-paced environment...
3 weeks ago
Mid-Level IT Project Manager - SSFB
$80K - $95K *
Drive mission-critical IT projects by leading diverse teams, managing risks, and ensuring stakeholder alignment. Your expertise will support the Missile Defense Agency in delivering innovative solutio...
1 week ago
$90K - $110K *
Join a team that's dedicated to transforming IT environments through innovative solutions. As an IT Generalist, you'll engage in complex migration processes, collaborate with stakeholders, and ensure...
2 weeks ago
$80K - $95K *
Innovate solutions for mission-critical computing by leveraging Linux automation, scripting, and orchestration tools. Collaborate on complex technologies to enhance system performance and security whi...
2 weeks ago
$80K - $95K *
Tackle complex security incidents by monitoring, analyzing threats, and enhancing SOC operations. Collaborate with teams to improve detection workflows and serve as a subject matter expert in incident...
5 days ago
DevOps Infrastructure Engineer
$82K - $141K *
Take ownership of managing large-scale AWS cloud infrastructure for high-frequency applications. Drive CI/CD automation, optimize costs, and ensure security compliance while collaborating with cross-f...
6 days ago
DevOps Infrastructure Engineer
$82K - $141K *
Transform your career by managing large-scale AWS cloud infrastructure, ensuring high availability and security for critical applications. Design CI/CD pipelines, optimize costs, and collaborate with...
6 days ago
DevOps Infrastructure Engineer
$82K - $141K *
Launch your career as a DevOps Infrastructure Engineer, managing AWS cloud infrastructure for high-frequency applications. Collaborate with teams to design, implement, and optimize CI/CD pipelines, en...
6 days ago
$72K - $149K *
Engage in the development and integration of Momentum Financials for a DoD agency, ensuring compliance with federal standards. Collaborate with cross-functional teams to deliver secure, scalable finan...
1 week ago
Senior IT Manager -/Hands-On IT Operations & Infrastructure /Onsite OC
$140K - $155K *
Drive daily IT operations and enhance technical support while managing a small team. Engage in hands-on troubleshooting and maintain a secure infrastructure, balancing leadership with direct technical...
Reposted yesterday
Software Engineer 3 (NWG - 037)
$120K - $145K *
Advance innovation by leveraging 12+ years of software engineering expertise in complex programs. Collaborate with teams to enhance software solutions using Java, Springboot, and cloud technologies, e...
3 weeks ago
Software Engineer 3 (NWG - 037)
$110K - $130K *
Join a team that's dedicated to developing innovative software solutions. Leverage your extensive experience in software engineering to drive complex projects and collaborate with cross-functional tea...
3 weeks ago
System Engineer, Platform Operations: HaloPSA
$90K - $120K *
Innovate and enhance platform operations as a technical expert, driving implementation and administration of HaloPSA. Collaborate with teams to streamline processes, improve visibility, and ensure sea...
1 week ago
System Engineer, Platform Operations: HaloPSA
$90K - $120K *
Lead the charge in optimizing platform operations by becoming the technical expert for HaloPSA. Drive implementation, enhance processes, and ensure seamless integration while collaborating across team...
1 week ago
$60K - $135K *
Transform application solutions by developing code, analyzing issues, and collaborating with stakeholders to deliver stable, well-documented results that align with business objectives and technical s...
Yesterday
$60K - $135K *
Lead the charge in developing application solutions by coding, troubleshooting, and collaborating with stakeholders to ensure high-quality deliverables that align with business objectives and technica...
Yesterday
$60K - $135K *
Elevate your career by leading technical support initiatives, collaborating with senior stakeholders, and optimizing business applications in a dynamic environment. Leverage your expertise in scriptin...
Yesterday
$60K - $135K *
Lead the charge in designing and maintaining Mainframe applications, leveraging your expertise in COBOL, JCL, and DB2 to deliver robust technical solutions and support production issues while collabor...
Yesterday
$70K - $92K *
Join a team that's dedicated to providing expert technical support for automotive diagnostics. You'll engage with retailers, resolve complex issues, and enhance customer satisfaction through innovativ...
2 days ago
Software Development Engineer, Admin Central
$148K - $222K *
Join us to design and maintain high-performance microservices and data pipelines that power next-gen analytics and workflows, transforming how thousands of admins work daily through innovative AI-driv...
Today
$200K - $225K *
Lead the charge in optimizing HPC workloads across diverse compute platforms, collaborating with Researchers and Engineers to enhance performance, scalability, and reliability while defining best prac...
Reposted 3 weeks ago
What does a Desktop Support Engineer do?
A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.
What skills are important for Desktop Support Engineer jobs?
Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.
What qualifications do employers look for?
Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.
Can I find Desktop Support Engineer jobs paying $100,000 or more?
Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.
How can I stand out when applying for a Desktop Support Engineer role?
Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.