Explore Desktop Support Engineer Jobs

Desktop Support Engineers keep employees and organizations productive by maintaining computers, software, networks, and other workplace technology. Browse vetted opportunities on Ladders, including roles paying $100,000 or more, and find a position that matches your technical expertise and career goals.

What Desktop Support Engineers Do

In this role, you may diagnose hardware and software issues, support operating systems and business applications, configure laptops and workstations, and resolve connectivity or access problems. Desktop Support Engineers also document solutions, manage tickets, assist with device deployments, and help maintain secure, reliable IT environments. Senior positions may involve mentoring technicians, coordinating escalations, and improving support processes across an organization.

Skills Employers Value

Employers often seek experience with Windows and macOS, endpoint management, identity and access tools, ticketing systems, remote support, and enterprise hardware. Strong troubleshooting, clear communication, customer service, and careful documentation are essential. Familiarity with cloud platforms, security practices, scripting, and IT service management frameworks can also help candidates stand out.

Find Your Next IT Support Role

Desktop Support Engineer titles and responsibilities vary by employer. Look for opportunities that align with your experience, preferred technologies, and desired level of ownership. Ladders focuses on vetted professional jobs paying $100,000 or more, helping experienced candidates explore high-value roles in desktop and enterprise IT support.

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$90K - $110K *

Accelerate supplier development by enhancing quality processes and systems on-site. Drive improvements and qualification for new suppliers, tackling root cause issues proactively to support manufactur...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Elevate your career by providing expert process engineering support for sulfuric acid alkylation customers across the Americas. Become a trusted advisor, driving reliability improvements and identifyi...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $100K *

Optimize enterprise endpoint management by enhancing MECM infrastructure, automating processes, and ensuring system reliability across a global network. Collaborate with teams to support large-scale W...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Staffing

$88K - $105K *

Transform your career by managing comprehensive training programs that enhance craft skills and leadership development, ensuring operational excellence and safety for all Energy Supply team members ac...

Reposted yesterday

  •   8 - 10 years exp.  •   Energy & Utilities

$107K - $140K *

Elevate your career by integrating cutting-edge telecom solutions. Collaborate with cross-functional teams to implement, validate, and enhance software systems, ensuring optimal performance and custom...

6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Elevate data center operations by ensuring optimal server and network health. Drive efficiency in troubleshooting, inventory management, and documentation while responding to critical incidents and ma...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by ensuring the health of our data center infrastructure. You'll manage server and network operations, focusing on efficiency and rapid response to issues. Join us in optimizing ou...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$166K - $228K *

Shape the future of digital customer support by leading strategic initiatives for self-serve channels. Drive modernization efforts, manage program teams, and influence stakeholders to enhance user exp...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$166K - $228K *

Shape the future of digital self-service by leading strategic initiatives across product, voice, web, and portal channels. Drive modernization efforts and manage program managers to enhance customer s...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive security excellence by overseeing SAP disciplines, collaborating with government and industry partners, and ensuring compliance with personnel security policies to protect critical DoD programs...

2 days ago

  •   11 - 15 years exp.  •   Business Services

$85K - $158K *

Create and implement innovative training courses for Ground Control Systems, integrating multimedia applications and instructional design methodologies to enhance operational effectiveness and support...

Yesterday

  •   Less than 5 years exp.  •   Aerospace & Defense

$96K - $145K *

Elevate your career by leading complex software deployments and customer-focused solutions. Your role will involve hands-on technical development, architectural design, and optimization for enterprise...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Lead customer engagement through technical discovery and deployment, integrating AI solutions while collaborating with Sales, Product, and Engineering teams. Drive implementation efficiency and bridge...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$96K - $145K *

Lead the charge in transformative software solutions, blending hands-on development and strategic deployment for enterprise clients. Collaborate closely with cross-functional teams to enhance product...

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $156K *

Transform mobile device management by designing and implementing solutions that enhance security and efficiency. Collaborate with cross-functional teams to drive innovation and ensure seamless user ex...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$78K - $120K *

Unlock your potential as a Network Administrator, enhancing global network infrastructure and supporting diverse users. Collaborate with experts to implement innovative solutions while ensuring cybers...

Reposted 4 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$88K - $110K *

Support critical flight operations by delivering expert avionics solutions. Engage with customers to troubleshoot and resolve complex issues, ensuring aircraft safety and efficiency. Contribute to AOG...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$92K - $110K *

Partner with us to enhance customer satisfaction by providing expert maintenance, configuration, and troubleshooting of advanced Honeywell Distributed Control Systems, while developing engineering tal...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$59K - $107K *

Lead the charge in maintaining and upgrading IT systems, providing user support, and ensuring efficient operation of hardware and software. Collaborate with teams to assess needs and implement solutio...

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Elevate customer success by implementing privacy-first healthcare marketing solutions. As an Implementation Engineer, you'll guide clients through technical setups, ensuring optimal performance and co...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$64K - $97K *

Lead the charge in delivering exceptional IT support services across multiple campuses. Oversee a dynamic team, ensuring responsive and professional assistance while optimizing workflows and enhancing...

6 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$114K - $149K *

Drive innovation by designing and developing advanced manufacturing processes for next-generation delivery catheter systems, ensuring quality and efficiency through cross-functional collaboration and...

Today

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Engineer innovative software solutions for UAS products, driving development and deployment across the software lifecycle. Collaborate with cross-functional teams to enhance capabilities and ensure hi...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$91K - $122K *

Lead the charge in providing executive-level IT support, ensuring seamless technology operations for high-ranking officials. Partner with executive teams to enhance productivity through effective trou...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $125K *

Help us elevate our cybersecurity posture by leading technical efforts in sovereign security architecture, ensuring compliance with regulatory requirements, and mentoring engineers to enhance our secu...

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What does a Desktop Support Engineer do?question toggle

    A Desktop Support Engineer troubleshoots and maintains workplace computers, operating systems, applications, and connected devices. The role may also include device setup, ticket management, user support, documentation, and escalation of complex technical issues.

  • What skills are important for Desktop Support Engineer jobs?question toggle

    Commonly valued skills include hardware and software troubleshooting, Windows or macOS support, endpoint management, ticketing tools, networking fundamentals, security awareness, documentation, and effective communication with users.

  • What qualifications do employers look for?question toggle

    Requirements vary, but employers often value hands-on IT support experience, familiarity with enterprise environments, and relevant certifications or technical training. Senior roles may require experience with endpoint platforms, team leadership, process improvement, or specialized systems.

  • Can I find Desktop Support Engineer jobs paying $100,000 or more?question toggle

    Yes. Ladders features vetted professional opportunities with salaries of $100,000 or more. Availability depends on employer requirements, location, experience level, and the scope of each position.

  • How can I stand out when applying for a Desktop Support Engineer role?question toggle

    Highlight measurable results such as resolving tickets efficiently, supporting large user populations, improving device deployment, reducing recurring issues, or strengthening security. Tailor your resume to the technologies and responsibilities listed in each job posting.